Author Topic: Amex Closed Accounts  (Read 14839 times)

Offline mmgfarb

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Re: Amex Closed Accounts
« Reply #135 on: June 20, 2019, 04:50:46 AM »
doesn't allow me to transfer out
You spoke to a manager in the MR department?
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Offline ROYA

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Re: Amex Closed Accounts
« Reply #136 on: July 05, 2019, 09:56:34 AM »
Hi,

I have just been notified that both of my Bonvoy Business accounts have been closed by Amex. I have never done any shady business. Mostly swiped for COGS and gas. This is devastating! One of my suppliers has 1M on hold from Amex. They said they are holding it for about three months. Does this have to do with it? I have never disputed a charge and have always paid my bill on time. This is very confusing. Does anyone know the criteria that causes an account to get shut down?
I spoke with Amex Executive Customer Care. They reviewed my account and confirmed their decision. I was very upset at first as i have done nothing wrong to deserve this. I am 99% sure that its because my main supplier had another customer who swiped a different persons card, he didn't pay that person, and that person didn't pay Amex.. I came to the realization that Amex doesn't owe us anything. They can make a business decision just as we can. I have to just suck it up and enjoy the boost in value for using the Ink Unlimited card. They quoted in the email "We understand the concern and inconvenience you have experienced over this matter. Although our decision remains the same at this time, we hope that future circumstances will allow us to resume our relationship." Does this mean i am not black listed?
« Last Edit: July 05, 2019, 10:00:24 AM by ROYA »

Offline yaakovely

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Re: Amex Closed Accounts
« Reply #137 on: July 05, 2019, 05:58:28 PM »
Here is my 2 cents from a recent financial review and account closure. A Financial review was opened in my opinion from maxing out my available credit limit (which is pretty high) on my 0% apr Business Blue Cash Preferred Credit Card. The form 4506T that they requested was filled out for 2018 which I have filed an extension. I sent in the form for 2017 and then my account was closed. I called up and the financial review case manager and she said that she closed my accounts because there was a box that was mistakenly unchecked on the Form 4506T and therefore they could not pull my tax records. Very harsh in my opinion. I then proceeded to call both the financial review and credit departments and asked for a supervisor. The supervisors in both departments tried to open my accounts and said I would receive a letter in the mail in 7-10 days. I received the letter in the mail and it stated that due to unpaid balances on my account they could not reinstate my account. for the record I have no unpaid balances and contrarily I have never made a late payment or done anything to cause an account closure. I called them up again stating that the reason they provided is inaccurate as I have no unpaid balance on my account. In the end of the day there was no one that was able to help me. I filed a complaint with the CFPB explaining the scenario. I was charged $1,800 in annual card membership fees this year plus I had a lot of Membership Reward points.. And Its effecting my credit score.. I guess I will wait and see what happens. However I do plan on taking them to court, as it is very feasible being that they closed an attorneys account ;) and I have a valid grievance of course. If anyone wants to see the complaint that I have penned to the CFPB, either to help submitting a complaint or just for reference can PM me.

Online KSMH

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Re: Amex Closed Accounts
« Reply #138 on: July 07, 2019, 02:31:19 AM »
Here is my 2 cents from a recent financial review and account closure. A Financial review was opened in my opinion from maxing out my available credit limit (which is pretty high) on my 0% apr Business Blue Cash Preferred Credit Card. The form 4506T that they requested was filled out for 2018 which I have filed an extension. I sent in the form for 2017 and then my account was closed. I called up and the financial review case manager and she said that she closed my accounts because there was a box that was mistakenly unchecked on the Form 4506T and therefore they could not pull my tax records. Very harsh in my opinion. I then proceeded to call both the financial review and credit departments and asked for a supervisor. The supervisors in both departments tried to open my accounts and said I would receive a letter in the mail in 7-10 days. I received the letter in the mail and it stated that due to unpaid balances on my account they could not reinstate my account. for the record I have no unpaid balances and contrarily I have never made a late payment or done anything to cause an account closure. I called them up again stating that the reason they provided is inaccurate as I have no unpaid balance on my account. In the end of the day there was no one that was able to help me. I filed a complaint with the CFPB explaining the scenario. I was charged $1,800 in annual card membership fees this year plus I had a lot of Membership Reward points.. And Its effecting my credit score.. I guess I will wait and see what happens. However I do plan on taking them to court, as it is very feasible being that they closed an attorneys account ;) and I have a valid grievance of course. If anyone wants to see the complaint that I have penned to the CFPB, either to help submitting a complaint or just for reference can PM me.
Sounds intrestesting, keep us updated and at least let us know when u sighn a non disclosure!
Always praying for delayed baggage.

Offline yaakovely

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Re: Amex Closed Accounts
« Reply #139 on: July 07, 2019, 08:03:36 AM »
I will. The process can take some time though..

Offline ah giten

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Re: Amex Closed Accounts
« Reply #140 on: July 07, 2019, 08:41:31 PM »
Here is my 2 cents from a recent financial review and account closure. A Financial review was opened in my opinion from maxing out my available credit limit (which is pretty high) on my 0% apr Business Blue Cash Preferred Credit Card. The form 4506T that they requested was filled out for 2018 which I have filed an extension. I sent in the form for 2017 and then my account was closed. I called up and the financial review case manager and she said that she closed my accounts because there was a box that was mistakenly unchecked on the Form 4506T and therefore they could not pull my tax records. Very harsh in my opinion. I then proceeded to call both the financial review and credit departments and asked for a supervisor. The supervisors in both departments tried to open my accounts and said I would receive a letter in the mail in 7-10 days. I received the letter in the mail and it stated that due to unpaid balances on my account they could not reinstate my account. for the record I have no unpaid balances and contrarily I have never made a late payment or done anything to cause an account closure. I called them up again stating that the reason they provided is inaccurate as I have no unpaid balance on my account. In the end of the day there was no one that was able to help me. I filed a complaint with the CFPB explaining the scenario. I was charged $1,800 in annual card membership fees this year plus I had a lot of Membership Reward points.. And Its effecting my credit score.. I guess I will wait and see what happens. However I do plan on taking them to court, as it is very feasible being that they closed an attorneys account ;) and I have a valid grievance of course. If anyone wants to see the complaint that I have penned to the CFPB, either to help submitting a complaint or just for reference can PM me.
Btw you don't need to wait for CFPB to get your points call MR anytime theyr'e open, and you can transfer to any program but needs to be in your name, no AU's. oh and you won't get any bonus if threre's a promo going on.

Offline yaakovely

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Re: Amex Closed Accounts
« Reply #141 on: July 07, 2019, 11:10:14 PM »
Btw you don't need to wait for CFPB to get your points call MR anytime theyr'e open, and you can transfer to any program but needs to be in your name, no AU's. oh and you won't get any bonus if threre's a promo going on.
Thanks. But I won't get the same value as you stated..

Online LoLo

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Re: Amex Closed Accounts
« Reply #142 on: July 07, 2019, 11:40:38 PM »
Actually, a friend of mine who was shut down got the QF bonus.

Offline ah giten

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Re: Amex Closed Accounts
« Reply #143 on: July 08, 2019, 12:05:33 AM »
Actually, a friend of mine who was shut down got the QF bonus.
from QF or AMEX?

Online LoLo

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Re: Amex Closed Accounts
« Reply #144 on: July 08, 2019, 12:12:59 AM »
Both.

Offline ah giten

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Re: Amex Closed Accounts
« Reply #145 on: July 08, 2019, 12:16:40 AM »
Both.
nice! hoe long after closure did he do the transfer?

Online yosefsv

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Re: Amex Closed Accounts
« Reply #146 on: July 08, 2019, 01:08:38 PM »
Actually, a friend of mine who was shut down got the QF bonus.
Both.
+1
If it benefits even just one fellow DDFer, its worth posting it.

Offline tdb

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Re: Amex Closed Accounts
« Reply #147 on: July 17, 2019, 11:03:49 AM »
Amex closed a friend of mine's account with 300k+ MR points. Rep says due to "inactivity". No notice was given (rep claims they warned of closure due to inactivity during a phone conversation a few months ago when AH called to downgrade from a Biz gold to green, which according to AH is not true).

Points are gone and Amex says there's nothing to be done. Any advice other than small claims court?

Same thing happened to me i spent a couple of hours on the phone and eventually found a rep who agreed to reinstate the points but since account was closed i had to redeem the points immediately. I applied for a new everyday card on the spot and the rep was able to transfer the points to that account. I did not even receive the new card yet.  It was more that 90 days since account was closed.
« Last Edit: July 17, 2019, 11:13:19 AM by tdb »

Online CountValentine

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Re: Amex Closed Accounts
« Reply #148 on: July 17, 2019, 11:17:45 AM »
Same thing happened to me i spent a couple of hours on the phone and eventually found a rep who agreed to reinstate the points but since account was closed i had to redeem the points immediately. I applied for a new everyday card on the spot and the rep was able to transfer the points to that account. I did not even receive the new card yet.  It was more that 90 days since account was closed.
Nice!
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Offline ah giten

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Re: Amex Closed Accounts
« Reply #149 on: July 17, 2019, 08:46:53 PM »
Same thing happened to me i spent a couple of hours on the phone and eventually found a rep who agreed to reinstate the points but since account was closed i had to redeem the points immediately. I applied for a new everyday card on the spot and the rep was able to transfer the points to that account. I did not even receive the new card yet.  It was more that 90 days since account was closed.
One second, you were approved for a card right after getting shut? that would be great news for some of us here.