Author Topic: Amex Closed Accounts  (Read 32426 times)

Offline ludmila

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Re: Amex Closed Accounts
« Reply #200 on: September 25, 2019, 10:38:35 PM »
Thanks. I only ask bc I see they have an option when filing a complaint for credit cards that were closed by a company. I would assume they would only have that option if it actually helped to get it re-opened.
I did not know. Give it a try, nothing to lose. Good luck.
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Offline grodnoking

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Re: Amex Closed Accounts
« Reply #201 on: September 25, 2019, 10:40:28 PM »
Thanks. I only ask bc I see they have an option when filing a complaint for credit cards that were closed by a company. I would assume they would only have that option if it actually helped to get it re-opened.
Well they have gotten my chase cards opened, but that means nothing for Amex cards.
I'm not who you think I am.

Offline chinagel

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Re: Amex Closed Accounts
« Reply #202 on: December 02, 2019, 02:41:03 PM »
Got charged a 550 fee on the plat and shutdown 2 days later. They're refusing to refund the AF. Anything to do besides CFPB?

Offline Joel

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Re: Amex Closed Accounts
« Reply #203 on: December 02, 2019, 02:42:11 PM »
Got charged a 550 fee on the plat and shutdown 2 days later. They're refusing to refund the AF. Anything to do besides CFPB?
if i may ask what is the reason for the shutdown?

Offline chinagel

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Re: Amex Closed Accounts
« Reply #204 on: December 02, 2019, 02:43:11 PM »
if i may ask what is the reason for the shutdown?
What's the difference?

Offline yosefsv

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Re: Amex Closed Accounts
« Reply #205 on: December 02, 2019, 02:44:43 PM »
Got charged a 550 fee on the plat and shutdown 2 days later. They're refusing to refund the AF. Anything to do besides CFPB?
if it was closed within the 30 days that it was charged you should get it from Amex automatically, if not just HUCA or speak to a supervisor.
If it benefits even just one fellow DDFer, its worth posting it.

Offline Joel

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Re: Amex Closed Accounts
« Reply #206 on: December 02, 2019, 02:45:10 PM »
What's the difference?
Just a data point I like to know.
If it's to painful to discuss disregard my previous message.

Offline chinagel

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Re: Amex Closed Accounts
« Reply #207 on: December 02, 2019, 02:46:22 PM »
if it was closed within the 30 days that it was charged you should get it from Amex automatically, if not just HUCA or speak to a supervisor.
BTDT, they say since it was shutdown I don't get refunded.
Just a data point I like to know.
If it's to painful to discuss disregard my previous message.
Churning

Offline yosefsv

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Re: Amex Closed Accounts
« Reply #208 on: December 02, 2019, 02:48:14 PM »
BTDT, they say since it was shutdown I don't get refunded.
How long ago were your accounts closed? how many times did you HUCA?
If it benefits even just one fellow DDFer, its worth posting it.

Offline chinagel

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Re: Amex Closed Accounts
« Reply #209 on: December 02, 2019, 02:49:17 PM »
How long ago were your accounts closed? how many times did you HUCA?
2 weeks. 3 and a manager.

Offline yosefsv

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Re: Amex Closed Accounts
« Reply #210 on: December 02, 2019, 02:54:06 PM »
2 weeks. 3 and a manager.
AFAIK you should be able to get it refunded (especially if it was closed within the 30 days of the charge) I would speak to a supervisor again, they are able to apply a credit manually.
If it benefits even just one fellow DDFer, its worth posting it.

Offline chinagel

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Re: Amex Closed Accounts
« Reply #211 on: December 02, 2019, 02:55:47 PM »
AFAIK you should be able to get it refunded (especially if it was closed within the 30 days of the charge) I would speak to a supervisor again, they are able to apply a credit manually.
Where do you know that from?

Offline yosefsv

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Re: Amex Closed Accounts
« Reply #212 on: December 02, 2019, 03:02:48 PM »
Where do you know that from?
I got the refund on a few cards after being shut down.
Same here.
My DW called on one card, the Rep said nothing doing, She asked for a supervisor who manually issued a refund, Today i noticed that the AF is credited twice..
On a second card the AF is prorated without asking anything.
My DW also asked if she could redeem the cash back that was still pending, the supervisor said that it is already forfeited, However we noticed today that the cash back is posted as a credit on the account...
If it benefits even just one fellow DDFer, its worth posting it.

Offline chinagel

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Re: Amex Closed Accounts
« Reply #213 on: December 02, 2019, 03:09:25 PM »
This rep claims I'll be seeing the refund on my next statement...

Offline yosefsv

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Re: Amex Closed Accounts
« Reply #214 on: December 02, 2019, 03:11:43 PM »
This rep claims I'll be seeing the refund on my next statement...
why not speak to a supervisor?
If it benefits even just one fellow DDFer, its worth posting it.

Offline chinagel

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Re: Amex Closed Accounts
« Reply #215 on: December 02, 2019, 03:17:53 PM »
I did that already, he wouldn't help. Claimed it's on the back end. And BTW, DP from an FR shutdown are presumably different.

Offline yosefsv

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Re: Amex Closed Accounts
« Reply #216 on: December 02, 2019, 03:23:19 PM »
DP from an FR shutdown are presumably different.
Correct. However IME on shutdowns for other reasons as well, if it was closed within the 30 days that it was charged it was either refunded automatically, or via HUCA and/or a supervisor.
If it benefits even just one fellow DDFer, its worth posting it.

Offline zagguru

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Re: Amex Closed Accounts
« Reply #217 on: December 02, 2019, 07:13:07 PM »
Churning

Did you have multiple of the same platinum card or self refer?

Offline chinagel

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Re: Amex Closed Accounts
« Reply #218 on: December 02, 2019, 07:17:52 PM »
Did you have multiple of the same platinum card or self refer?
no, maybe self refer, but i dont believe that was it. First got a dl plat shut for closing after points posted before paying af. then, a few days later the rest got shut because they "were found to be linked to an account not used for it's intended purpose".

Offline pointer

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Re: Amex Closed Accounts
« Reply #219 on: December 02, 2019, 11:31:48 PM »
.
Got charged a 550 fee on the plat and shutdown 2 days later. They're refusing to refund the AF. Anything to do besides CFPB?
My aspire got shut down (FR) approx. 2 months after opening, was refunded in full, do not know why.