Closed without FR. She got her 25k ED bonus removed on 9/12 even though it was done with all organic spend. She asked them to reconsider that decision and I guess they responded with shutting down all her accounts?
She used to MS years ago but stopped in 2016 and it's been organic spend since then. Do you think they looked that far back and decided to just close everything?
I doubt they will go back years ago for MS. But with Amex these days, could be. I really do not understand them anymore, if they give a credit limit, and all bills are paid on time,never late , plus long history etc ?