Author Topic: Anybody try to return Charles Tyrwhitt shirts from UK?  (Read 2046 times)

Offline msdeals

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Anybody try to return Charles Tyrwhitt shirts from UK?
« on: April 04, 2019, 10:42:41 PM »
I tried to return/exchange on Madison Ave today and they didn't let me. Anyone else tried this?

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Re: Anybody try to return Charles Tyrwhitt shirts from UK?
« Reply #1 on: April 05, 2019, 01:43:25 AM »
I tried to return/exchange on Madison Ave today and they didn't let me. Anyone else tried this?
What did they say?

 Just do it in the mail if that doesn't work.
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Offline msdeals

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Re: Anybody try to return Charles Tyrwhitt shirts from UK?
« Reply #2 on: April 05, 2019, 10:03:41 AM »
The lady told me that because I bought it from the UK, I would have to pay to ship it back to the UK myself. She said she cannot return it or exchange it for me. She couldn't believe that I got it for only 20 pounds and that the site allowed US addresses! She told me that the best advice she has is that I should keep the shirts I do not like because I got a great deal.

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Re: Anybody try to return Charles Tyrwhitt shirts from UK?
« Reply #3 on: April 05, 2019, 06:55:57 PM »
The lady told me that because I bought it from the UK, I would have to pay to ship it back to the UK myself. She said she cannot return it or exchange it for me. She couldn't believe that I got it for only 20 pounds and that the site allowed US addresses! She told me that the best advice she has is that I should keep the shirts I do not like because I got a great deal.
Smart lady, would have told you the same, not to return. but why not allow you to exchange ? its all the same shirts? what they losing?
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Offline msdeals

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Re: Anybody try to return Charles Tyrwhitt shirts from UK?
« Reply #4 on: April 06, 2019, 10:11:42 PM »
I sent it back through REBOUND for free!
I reached out to two people in Charles Tyrwhitt customer service. They were both surprised that the Charles Tywrhitt website let me print the postage. But they basically said that if it printed, it should get back to the UK, and it will be free. I sent back all my shirts. I sent back the free tie so they don't get mad at me for scamming them.

Yayyyy ;) :) :D ;D :o

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Re: Anybody try to return Charles Tyrwhitt shirts from UK?
« Reply #5 on: April 06, 2019, 11:16:53 PM »
I sent it back through REBOUND for free!
I reached out to two people in Charles Tyrwhitt customer service. They were both surprised that the Charles Tywrhitt website let me print the postage. But they basically said that if it printed, it should get back to the UK, and it will be free. I sent back all my shirts. I sent back the free tie so they don't get mad at me for scamming them.

Yayyyy ;) :) :D ;D :o
Why did you order? For the sake or buying CT shirts? Or they didn't fit right?
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Offline msdeals

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Re: Anybody try to return Charles Tyrwhitt shirts from UK?
« Reply #6 on: April 07, 2019, 09:28:15 AM »
They didnt look as good as they did online

Offline googwallet

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Re: Anybody try to return Charles Tyrwhitt shirts from UK?
« Reply #7 on: April 07, 2019, 01:40:51 PM »
I've returned many times from CT shirts. They provide a label with a US address to ship it. However, they do deduct the return shipping cost ($5.95 IINM) from the refund. That's where PP return shipping refund comes in handy.
https://www.paypal.com/us/webapps/mpp/returns

Offline msdeals

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Re: Anybody try to return Charles Tyrwhitt shirts from UK?
« Reply #8 on: April 07, 2019, 02:27:43 PM »
Wow! Thanks googwallet. This is good to know. :)

Offline Newberry

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Re: Anybody try to return Charles Tyrwhitt shirts from UK?
« Reply #9 on: April 07, 2019, 02:55:28 PM »
I tried to return/exchange on Madison Ave today and they didn't let me. Anyone else tried this?

If you don't have an online account, you can call them with your order number and they will email you a return label.

Offline googwallet

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Re: Anybody try to return Charles Tyrwhitt shirts from UK?
« Reply #10 on: April 07, 2019, 07:07:41 PM »
Wow! Thanks googwallet. This is good to know. :)
You're welcome  :)