Author Topic: missing item from amazon  (Read 938 times)

Offline qwerty123

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2018
  • Posts: 229
  • Total likes: 13
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: United States
missing item from amazon
« on: April 25, 2019, 02:28:29 PM »
I had a order worth 750$ that amazon says was delivered monday and today is thursday. so i called them up and they sed no way to resend the item or issue a refund without making an investigation. Is this normal procedure? should i HUCA or thats a waist of time? Has this happened to anyone?

Online aygart

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: May 2008
  • Posts: 12261
  • Total likes: 6726
  • DansDeals.com Hat Tips 11
    • View Profile
    • Lower Watt Energy Brokers
  • Programs: www.lowerwatt.com
Re: missing item from amazon
« Reply #1 on: April 25, 2019, 02:34:03 PM »
I had a order worth 750$ that amazon says was delivered monday and today is thursday. so i called them up and they sed no way to resend the item or issue a refund without making an investigation. Is this normal procedure? should i HUCA or thats a waist of time? Has this happened to anyone?
I once had a similar case and the tracking said it was delivered in a different city
Feelings don't care about your facts

Offline qwerty123

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2018
  • Posts: 229
  • Total likes: 13
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: United States
Re: missing item from amazon
« Reply #2 on: April 25, 2019, 02:37:27 PM »
I once had a similar case and the tracking said it was delivered in a different city
the tracking here says delivered to my address. no signature was made even though when ordering it sed signature will be required.
What happened when you had this problem? how did they resolve?

Online aygart

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: May 2008
  • Posts: 12261
  • Total likes: 6726
  • DansDeals.com Hat Tips 11
    • View Profile
    • Lower Watt Energy Brokers
  • Programs: www.lowerwatt.com
Re: missing item from amazon
« Reply #3 on: April 25, 2019, 02:40:31 PM »
the tracking here says delivered to my address. no signature was made even though when ordering it sed signature will be required.
What happened when you had this problem? how did they resolve?
I pointed out that the carrier was saying it was delivered 100 miles away and that was the end of it. They sent me a replacement etc.
Feelings don't care about your facts

Offline grodnoking

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: Nov 2014
  • Posts: 5630
  • Total likes: 640
  • DansDeals.com Hat Tips 17
    • View Profile
Re: missing item from amazon
« Reply #4 on: April 25, 2019, 02:53:35 PM »
I pointed out that the carrier was saying it was delivered 100 miles away and that was the end of it. They sent me a replacement etc.
What was the cost of your item?
Usually they have a set amount which when exceeded they conduct an "investigation"
I'm not who you think I am.

Online davidrotts63

  • Dansdeals Lifetime Presidential Platinum Elite
  • *********
  • Join Date: May 2017
  • Posts: 7202
  • Total likes: 875
  • DansDeals.com Hat Tips 26
  • Gender: Male
    • View Profile
  • Programs: Hertz Gold, Hyatt Member, BA Blue, Ebay banned, Amazon Prime
Re: missing item from amazon
« Reply #5 on: April 25, 2019, 03:02:39 PM »
They were more lax until they were taken advantage of
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Online aygart

  • Dansdeals Lifetime 10K Presidential Platinum Elite
  • *******
  • Join Date: May 2008
  • Posts: 12261
  • Total likes: 6726
  • DansDeals.com Hat Tips 11
    • View Profile
    • Lower Watt Energy Brokers
  • Programs: www.lowerwatt.com
Re: missing item from amazon
« Reply #6 on: April 25, 2019, 03:30:19 PM »
What was the cost of your item?
Usually they have a set amount which when exceeded they conduct an "investigation"
Don't remember but there wasn't much to investigate. It was very clear that it was delivered somewhere else
Feelings don't care about your facts

Offline qwerty123

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2018
  • Posts: 229
  • Total likes: 13
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: United States
Re: missing item from amazon
« Reply #7 on: April 25, 2019, 03:41:49 PM »
what does investigate mean? do they just come back 3 days later and say it was delivered?

Offline Caliaravos

  • DansDeals Copper Elite
  • *
  • Join Date: Dec 2018
  • Posts: 8
  • Total likes: 1
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: United States
Re: missing item from amazon
« Reply #8 on: April 25, 2019, 04:44:08 PM »
They were more lax until they were taken advantage of
True but there were definitely more robberies more recently

Offline qwerty123

  • Dansdeals Gold Elite
  • ***
  • Join Date: Dec 2018
  • Posts: 229
  • Total likes: 13
  • DansDeals.com Hat Tips 0
    • View Profile
  • Location: United States
Re: missing item from amazon
« Reply #9 on: April 25, 2019, 05:12:25 PM »
after HUCA a few times a represenative has shipped me out new ones.