Author Topic: missing item from amazon  (Read 1494 times)

Offline qwerty123

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missing item from amazon
« on: April 25, 2019, 02:28:29 PM »
I had a order worth 750$ that amazon says was delivered monday and today is thursday. so i called them up and they sed no way to resend the item or issue a refund without making an investigation. Is this normal procedure? should i HUCA or thats a waist of time? Has this happened to anyone?

Offline aygart

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Re: missing item from amazon
« Reply #1 on: April 25, 2019, 02:34:03 PM »
I had a order worth 750$ that amazon says was delivered monday and today is thursday. so i called them up and they sed no way to resend the item or issue a refund without making an investigation. Is this normal procedure? should i HUCA or thats a waist of time? Has this happened to anyone?
I once had a similar case and the tracking said it was delivered in a different city
Feelings don't care about your facts

Offline qwerty123

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Re: missing item from amazon
« Reply #2 on: April 25, 2019, 02:37:27 PM »
I once had a similar case and the tracking said it was delivered in a different city
the tracking here says delivered to my address. no signature was made even though when ordering it sed signature will be required.
What happened when you had this problem? how did they resolve?

Offline aygart

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Re: missing item from amazon
« Reply #3 on: April 25, 2019, 02:40:31 PM »
the tracking here says delivered to my address. no signature was made even though when ordering it sed signature will be required.
What happened when you had this problem? how did they resolve?
I pointed out that the carrier was saying it was delivered 100 miles away and that was the end of it. They sent me a replacement etc.
Feelings don't care about your facts

Offline grodnoking

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Re: missing item from amazon
« Reply #4 on: April 25, 2019, 02:53:35 PM »
I pointed out that the carrier was saying it was delivered 100 miles away and that was the end of it. They sent me a replacement etc.
What was the cost of your item?
Usually they have a set amount which when exceeded they conduct an "investigation"
I'm not who you think I am.

Offline davidrotts63

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Re: missing item from amazon
« Reply #5 on: April 25, 2019, 03:02:39 PM »
They were more lax until they were taken advantage of
(Quit) pulling out the flowers, and watering the weeds. -Peter Lynch

Offline aygart

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Re: missing item from amazon
« Reply #6 on: April 25, 2019, 03:30:19 PM »
What was the cost of your item?
Usually they have a set amount which when exceeded they conduct an "investigation"
Don't remember but there wasn't much to investigate. It was very clear that it was delivered somewhere else
Feelings don't care about your facts

Offline qwerty123

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Re: missing item from amazon
« Reply #7 on: April 25, 2019, 03:41:49 PM »
what does investigate mean? do they just come back 3 days later and say it was delivered?

Offline Caliaravos

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Re: missing item from amazon
« Reply #8 on: April 25, 2019, 04:44:08 PM »
They were more lax until they were taken advantage of
True but there were definitely more robberies more recently

Offline qwerty123

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Re: missing item from amazon
« Reply #9 on: April 25, 2019, 05:12:25 PM »
after HUCA a few times a represenative has shipped me out new ones.