Author Topic: If You Could Ask AMEX Execs One Question, What Would It Be?  (Read 12761 times)

Offline yelped

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Re: If You Could Ask AMEX Execs One Question, What Would It Be?
« Reply #40 on: May 19, 2019, 10:27:49 PM »
Adding to my original questions:

Why haven't they added more transfer partners? Qantas, TK, Aegean, etc. (All those that are not locked in to single banks.)

I would add Hyatt, AA, Alaska, and United, if they weren't locked in.

Why don't they allow transfers to spouses' MR account. Capital one allows to any account, and Chase allows to spouses.

Offline farmbochur

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Re: If You Could Ask AMEX Execs One Question, What Would It Be?
« Reply #41 on: May 19, 2019, 10:45:39 PM »
Gold card AF being $250 now with some random perks, like the $120 for grubhub seemless, why limit it to that app? Why not allow for any restaurant? After calculating the tip, tax and delivery fee/tip the $10 is gone.
My get regular menu prices via GrubHub at 18 in PIT. And only delivery orders carry an extra fee + tip. Order for pick-up to avoid that.



 So $250 for a card that come with? Oh 4x on groceries. Big yippi, I'll use the chase freedom for 5x on 1500$ each few months..

$25k cap on grocery bonus is unprecedented and makes this card a big winner for me.
Risk is opportunity

Offline yitzgar

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Re: If You Could Ask AMEX Execs One Question, What Would It Be?
« Reply #42 on: May 19, 2019, 10:58:04 PM »
The answer to almost all these "why don't you" or "why do you" questions is simple. To make/save more money. I'm sure if asked, they'd come up with some kind fluffy  response why its better for all of us. Unless you all mean to ask "perhaps you should/ shouldn't etc." I don't think many of the ideas mentioned above will gain much traction with the possible exceptions of gaining more insight into the f.r. system, and maybe showing that people have more interest in a better reward system, for example more xfer partners. They aren't going to bring back SPG 3x just because Dan asks.

Offline yelped

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Re: If You Could Ask AMEX Execs One Question, What Would It Be?
« Reply #43 on: May 19, 2019, 11:02:37 PM »
The answer to almost all these "why don't you" or "why do you" questions is simple. To make/save more money. I'm sure if asked, they'd come up with some kind fluffy  response why its better for all of us. Unless you all mean to ask "perhaps you should/ shouldn't etc." I don't think many of the ideas mentioned above will gain much traction with the possible exceptions of gaining more insight into the f.r. system, and maybe showing that people have more interest in a better reward system, for example more xfer partners. They aren't going to bring back SPG 3x just because Dan asks.
Dan is indicative of the savvy consumer that they may want to target.

Offline yitzgar

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Re: If You Could Ask AMEX Execs One Question, What Would It Be?
« Reply #44 on: May 19, 2019, 11:04:11 PM »
Dan is indicative of the savvy consumer that they may want to target.
They know everyone wants it, and killed it for a reason. If it seems like they are losing enough money because of it, they will probably put it back. I can't see how asking will help. I'd love to be wrong on this one, don't get me wrong.

Offline KSMH

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Re: If You Could Ask AMEX Execs One Question, What Would It Be?
« Reply #45 on: May 19, 2019, 11:34:59 PM »
The answer to almost all these "why don't you" or "why do you" questions is simple. To make/save more money. I'm sure if asked, they'd come up with some kind fluffy  response why its better for all of us. Unless you all mean to ask "perhaps you should/ shouldn't etc." I don't think many of the ideas mentioned above will gain much traction with the possible exceptions of gaining more insight into the f.r. system, and maybe showing that people have more interest in a better reward system, for example more xfer partners. They aren't going to bring back SPG 3x just because Dan asks.
I recently called in for retention purposes nothing came up so they transferred me to some account specialist. He had alot of insight into how their program works and he asked many questions on my spending habits. I used to spend a few 100k a month on the spg card and now it's down to a particular ZERO [100K this year for bonus] he specifically told me they are aware of the negative impact of the 2 vs 3 points per dollar earning ratio. He stated they see a tremendous difference in spending from pre  merger. Not sure if stuff would change but making noise around the edges can only help.
Always praying for delayed baggage.

Offline J-town

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Re: If You Could Ask AMEX Execs One Question, What Would It Be?
« Reply #46 on: May 20, 2019, 01:21:03 AM »
Are you located in New Delhi?

Offline PlatinumGuy

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Re: If You Could Ask AMEX Execs One Question, What Would It Be?
« Reply #47 on: May 20, 2019, 06:01:17 PM »
If they are aware of how horribly incompetent their Amex Online Travel call center agents are? It would seem they aren't cheap, being all USA based, so there is no reason for the ineptitude.
״וזה כלל גדול: שישנא אדם כל דבר שקר. וכל מה שיוסיף שנאה לדרכי השקר יוסיף אהבה לתורה.״ - אורחות צדיקים

Offline KSMH

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Re: If You Could Ask AMEX Execs One Question, What Would It Be?
« Reply #48 on: May 20, 2019, 10:44:47 PM »
@Dan any update on some info?
Always praying for delayed baggage.

Offline shapsam

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Offline Dan

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Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline mmgfarb

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Re: If You Could Ask AMEX Execs One Question, What Would It Be?
« Reply #51 on: June 01, 2019, 06:53:15 PM »
Had to sign an NDA for the day. Sorry guys.
:)
Well that's about as lame as it gets, might as well just delete the thread while we're at it.
"JS [is] a fetid cesspool of unvarnished linguistic manure, with lots of useless drivel and post-padding." -Moishebatchy

Offline greatluck

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Re: If You Could Ask AMEX Execs One Question, What Would It Be?
« Reply #52 on: June 17, 2019, 10:55:52 PM »
OK, so aside from FRs, anything else?
this is the biggest concern

Offline greatluck

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