Author Topic: 20% bonus MR to QF through 6/30  (Read 30053 times)

Offline JACKBLUE

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Re: 20% bonus MR to QF through 6/30
« Reply #260 on: July 01, 2019, 08:25:54 PM »
Here you go.. it posted on the 25th
it seems that the glitch is on transfers [made on the 25th] that posted on the 26th
+1

Offline Moshe90

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Re: 20% bonus MR to QF through 6/30
« Reply #261 on: July 01, 2019, 09:26:21 PM »
When did the transfer post?
same day , the 25th

Offline Rindsy

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Re: 20% bonus MR to QF through 6/30
« Reply #262 on: July 01, 2019, 09:35:13 PM »
Made 2 large transfers on the 25th.  No Qantas bonus (yet).

Made 1 small transfer on the 30th.  Qantas bonus posted within a day.

Called Qantas today.  Rep said she had to email a special department to look into it.

The 25th was most definitely a glitch as it's the only date being reported that didn't get the Qantas bonus.

Hopeful.

If you're in the financing or e-commerce business, and need capital to grow, we should talk...

Offline yosefsv

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Re: 20% bonus MR to QF through 6/30
« Reply #263 on: July 01, 2019, 10:19:50 PM »
same day , the 25th
Here you go.. it posted on the 25th
it seems that the glitch is on transfers [made on the 25th] that posted on the 26th
If it benefits even just one fellow DDFer, its worth posting it.

Offline Rindsy

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Re: 20% bonus MR to QF through 6/30
« Reply #264 on: July 02, 2019, 05:54:05 PM »
Qantas rep just confirmed for me that she's heard from several people about the 6/25-26 issue, and is waiting to hear from their Promotions department what to do for customers calling about their missing bonus points.  She gave me cause for optimism.

Dan, out of curiosity, can airlines arbitrarily treat frequent flyer customers differently without repercussions?
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Offline Naftuli19

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Re: 20% bonus MR to QF through 6/30
« Reply #265 on: July 02, 2019, 06:29:33 PM »
I transferred once 50k got the bonus 2nd time 190k didn't get and 76k on the 28th and got the bonus
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Offline Rindsy

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Re: 20% bonus MR to QF through 6/30
« Reply #266 on: July 02, 2019, 07:10:38 PM »
I transferred once 50k got the bonus 2nd time 190k didn't get and 76k on the 28th and got the bonus

Have you called?
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Offline Naftuli19

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Re: 20% bonus MR to QF through 6/30
« Reply #267 on: July 02, 2019, 07:18:29 PM »
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Offline yaakov

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Re: 20% bonus MR to QF through 6/30
« Reply #268 on: July 02, 2019, 09:48:57 PM »
i transferred on the 30th and it says in the description of bonus points july 1 and still didnt get bonus

Offline Hershelsdeals

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Re: 20% bonus MR to QF through 6/30
« Reply #269 on: July 02, 2019, 10:39:45 PM »
i transferred on the 30th and it says in the description of bonus points july 1 and still didnt get bonus
Same here

Offline Naftuli19

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Re: 20% bonus MR to QF through 6/30
« Reply #270 on: July 03, 2019, 01:21:31 PM »
I transferred once 50k got the bonus 2nd time 190k didn't get and 76k on the 28th and got the bonus
spoke to QF yesterday had to do a few HACA the reps were clueless, the last rep told me that in the T&C is says that the promo is for 1 time use only, now the last 76k that i did get the bonus was from a diff acnt so may thats y i got the bonus
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Offline Rindsy

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Re: 20% bonus MR to QF through 6/30
« Reply #271 on: July 03, 2019, 01:26:30 PM »
spoke to QF yesterday had to do a few HACA the reps were clueless, the last rep told me that in the T&C is says that the promo is for 1 time use only, now the last 76k that i did get the bonus was from a diff acnt so may thats y i got the bonus

They're clueless... Or they're playing games. Plenty of people got bonuses for multiple transfers from the same card. I got a bonus for my second transfer from one card, but not the first. Promotions got caught with their pants down, and instead of taking the high road, they're telling everyone a different story.
If you're in the financing or e-commerce business, and need capital to grow, we should talk...

Offline yosefsv

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Re: 20% bonus MR to QF through 6/30
« Reply #272 on: July 03, 2019, 01:28:46 PM »
spoke to QF yesterday had to do a few HACA the reps were clueless, the last rep told me that in the T&C is says that the promo is for 1 time use only, now the last 76k that i did get the bonus was from a diff acnt so may thats y i got the bonus
It seems like the reps have no idea whats going on.. they all say a different reason..
I called.
The Rep told me that the bonus has nothing to do with them and i should contact Amex....
I Huca'd and the next Rep explained to me that according to the T&C i could only get one bonus, so since i already got the bonus for the transfer on the 27th i cant get it for the transfer on the 25th.... he read to me the T&C, and i stopped him when he said 'limited to one offer per transfer' which means clearly that i should get the bonus on each transfer, He admitted that he made a mistake... and advised me that he is contacting the internal office and he will get back to me..
Did anyone have success to get the bonus manually added? 
If it benefits even just one fellow DDFer, its worth posting it.

Offline Rindsy

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Re: 20% bonus MR to QF through 6/30
« Reply #273 on: July 03, 2019, 01:37:16 PM »
It seems like the reps have no idea whats going on.. they all say a different reason..

Precisely. And the Promotions department that they're reaching out to is trying to figure out what to do... Or who to fire.
If you're in the financing or e-commerce business, and need capital to grow, we should talk...

Offline Naftuli19

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Re: 20% bonus MR to QF through 6/30
« Reply #274 on: July 03, 2019, 01:38:54 PM »
They're clueless... Or they're playing games. Plenty of people got bonuses for multiple transfers from the same card. I got a bonus for my second transfer from one card, but not the first. Promotions got caught with their pants down, and instead of taking the high road, they're telling everyone a different story.
I called.
The Rep told me that the bonus has nothing to do with them and i should contact Amex....
I Huca'd and the next Rep explained to me that according to the T&C i could only get one bonus, so since i already got the bonus for the transfer on the 27th i cant get it for the transfer on the 25th.... he read to me the T&C, and i stopped him when he said 'limited to one offer per transfer' which means clearly that i should get the bonus on each transfer, He admitted that he made a mistake... and advised me that he is contacting the internal office and he will get back to me..
he claimed it was once per prom i.e. acnt, let us know if u get it
Did anyone have success to get the bonus manually added? 
Sometimes You Will Never Know the True Value of A Moment Until It's Become A Memory...

Offline Dan

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Re: 20% bonus MR to QF through 6/30
« Reply #275 on: July 03, 2019, 01:40:04 PM »
Precisely. And the Promotions department that they're reaching out to is trying to figure out what to do... Or who to fire.
It will be a shame if the 25th glitch and complaints cause a mass clawback. But it would be tough for them to justify that at this point.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Rindsy

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Re: 20% bonus MR to QF through 6/30
« Reply #276 on: July 03, 2019, 01:42:53 PM »
It will be a shame if the 25th glitch and complaints cause a mass clawback. But it would be tough for them to justify that at this point.

They should thank you for the free publicity, treat everyone who transfered the same (meaning, take the high road), and hire better software engineers.
If you're in the financing or e-commerce business, and need capital to grow, we should talk...

Offline AussieMan

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Re: 20% bonus MR to QF through 6/30
« Reply #277 on: July 03, 2019, 03:35:57 PM »
25th transfer bonus posted today!

Offline Rindsy

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Re: 20% bonus MR to QF through 6/30
« Reply #278 on: July 03, 2019, 03:38:54 PM »
25th transfer bonus posted today!

Ditto! Qantas took the high road. B"H.
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Offline farvus nisht?

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Re: 20% bonus MR to QF through 6/30
« Reply #279 on: July 03, 2019, 04:28:46 PM »
Ditto! Qantas took the high road. B"H.
same here, B"H