Topic Wiki

    Selling On Amazon
    When signing up for an account there are two options. If you're just starting out, get the Individual Plan, you can upgrade the account whenever you want.

    Individual Selling PlanProfessional Selling Plan
    $0.99 fee for each item sold. If you sell 40+ items/month, you will need the Professional plan.  Flat fee of $39.99/month and more powerful and flexible tools to manage inventory, reports, feeds and access to web services.

    Amazon is an amazing platform that offers great opportunities for starting a business and making money. However when starting out, take it slow.
    There is much to learn and get used to. Before investing all your savings on a product you hope will quickly turn a profit take the time to familiarize yourself with the system.
    Perhaps start out with a smaller investment just to get your feet wet. Go through the basic guidelines offered by Amazon here.

    Below are tips, clarifications and insights from members of this forum. Feel free to pitch in or ask you questions.

    Some factors to consider before investing in a product to sell:

    1) Price: How much did the item cost you? Have you taken into account shipping costs (both to you and to the customer)? Will you have to pay taxes? Amazon keeps a percentage of every sale (including shipping fees). It’s 15% for most product categories besides a few like electronics that are 8%. You can see the full schedule of fees here. There are several online tools to help you price your products including an FBA Revenue Calculator here and an Amazon built iOS app. A quick way to figure out how much you’d need to charge just to break even after amazon fees is to take the total product cost and then multiply it by 1.1766 (for 15% fees) or 1.087 (for 8% fees).

    2) Velocity:  How fast will the item sell? It's nice to find a product for $10 that you can flip for $100.  But if you’ll only sell 1 a year, it won’t be a very good investment. The best way to determine the velocity of an item is to check the sales rank. Sales rank indicates the popularity of a product compared to other products in its category. The lower the ranking the more popular it is. The iOS app has sales rank baked in too. To get a proper feel for the turnaround time of an item, you'll need to dip your toes in slowly. Note: An item may have a great sales rank due to a recent sale, make sure to check price history on camelcamelcamel.com or keepa.com to get a better picture of the real price and rank of an item.

    3) Return Rate: Even after you sold a few laptops and tablets profitably, you'll have to take into account that a buyer may want to return the item. Certain items have higher rates of return, so make sure to take that into account when deciding whether it's profitable/worth your effort to sell the item.


    Fulfilled By Amazon (FBA):
    The seller sends the items to Amazon warehouse. Amazon takes care of fulfilling the order, and customer service related to the order.

    Pro's Of FBA
    Con's Of FBA
    • Easier to get in the Buy Box
    • You're able to offer Prime shipping
    • For anything above $300, Amazon only charges the standard referral fee. This actually makes FBA cheaper when you take the discounted shipping to Amazon into account.
    • If you have a large or heavy item, shipping the item to the customer can be expensive especially if it is going to a residential address. If you send that item to amazon FBA charges will be much lower than your shipping would have cost. (Including shipping it to FBA)

    • Returns (See this post for a more detailed explanation)
      • Returns are accepted without any restocking fee.
      • Items that are Damaged/missing parts are taken back.
      • Since Amazons is super lax on returns, your return rate will be significantly higher.
      • Refunds may harm your cash flow. When a buyer selects "Return" on his order history, often Amazon will immediately issue him a refund, and debit your account.
    • If the item is not a fast selling item, it will sit in their warehouse. Amazon charges a fee for every 30 Days an item remains their warehouse, it is usually a tiny fee, but it adds up.


    Q: How can I move inventory from one ASIN to another ASIN without having them returned on FBA listings?
    A:
    Before I Teach you guys the method you must keep 2 things in mind:
    1) This Method isn't guaranteed! As we all know how seller support is operating, Since this processes involves them its only about %95 accurate but its still a YMMV!
    2) This is kind of grey whether its in violation of Amazon's policy so i do not take responsibility if you get hit!
    Its a 4 step process make sure to follow them properly! Follow this link

    Q: If I have 3 items to send into FBA and they are splitting me to 3 different locations. Can I ship all 3 items to one location?
    A:
    Yes, you can choose "Inventory Placement Service" in FBA settings to send all your inventory to one nearby warehouse. Amazon charges an additional fee ($.30, CMIIW) per item.
    Note: That even once your inventory reaches Amazon, if Amazon is moving it to a different warehouse, the item will be "back-ordered"

    Q: I'm having a hard time finding a box for a large product, can I just ship with the box the way it came from the store?
    A:
    There might not be a clear cut answer for every scenario. But, some have sold many large printers through FBA, by just putting the shipping label directly on the box and not having an issue.

    Q: What is considered case pack when sending in items to Amazon FBA?
    A:
    Case pack is when all the items in the box are from the same ASIN.

    Q: I'm doing FBA shipping for the first time. and it says "prep required". What does that mean?
    A:
    Prep Required means there is some preparation for the products that will need to be done before it could be added the the Amazon inventory. Typically, it is either labeling the items, taping the boxes shut, or poly bagging. If you do not prepare the items yourself, Amazon can/will do it for a charge.
    Q: What is the buy box? How do I win the buy box?
    A:
    The Buy Box is the box on a product detail page where customers can begin the purchasing process by adding items to their shopping carts.
    To give customers the best possible shopping experience, Sellers must meet performance-based requirements to be eligible to compete for Buy Box placement. All Buy Box eligible offers are then further evaluated to determine the Buy Box winning offer. One "New" and one "Used" condition offer, as applicable, will receive Buy Box placement.

    Q: What is an A-Z claim?
    A:
    When you buy from third-party sellers on Amazon.com, the condition of the item and its timely delivery are guaranteed under the A-to-z Guarantee.
    Therefore, a buyer may open a claim if the above is not met to his expectations.

    Q: I have an item that is handmade how do I go about selling it on?
    A:
    Create your own listing and buy a UPC code.

    Q: Any advice on packaging and shipping?
    Check the Shipping Master Thread

    Q: Why are some items on Amazon missing the Amazon sales rank number?
    A:
    Go to add a product > sell yours  it should be in the top right corner. If it's not there usually it means no one bought yet.

    Q: How do you compare Ebay/paypal fees to Amazon fees?
    A:
    Depends on the category. For a lot of categories,Please Update Categories it may be cheaper, as with Amazon there is just one fee, but for eBay sales there also is a Paypal fee.

    Does the Amazon sales rank mean a lot when researching a product to sell?
    A:
    Yes





    Q: How do I get customers to leave feedback (I tried emails)? I sold multiple items
    recently and no feedback yet
    Please Update

    Q: I Got an email from a buyer where's my stuff? I have a Fedex/UPS delivery confirmation signature. How should I go about this?
    A:
    Firstly, tell the buyer that UPS/Fedex shows that it was signed for, and they should check if the item was delivered to a neighbor, from desk of building ect... Next open an investigation from your end with UPS/Fedex to have them do research and contact their driver of what may have happened to this item. It all depends on how co-operative the buyer is, on exactly how to precede. If they are trying to scam you, then there is not much as a seller you could do. They may open an A-Z claim (you would have to weigh your options if it is worth having a claim) Amazon may or may not grant it in your favor. I have never had this with Amazon. Such a claim is not typical.
    What is more common is if there was no signature, and tracking shows it was delivered, and the buyer is claiming they have not received it.
    For myself - Fedex has reimbursed me multiple times with such instances

    Scams
    Q: I posted an expensive item on Amazon. Somebody sent me a message, asking to clarify the condition of the item is (it was clearly stated in the description), along with a request to reply to his own email, and he'll pay through PayPal. Is there anything this buyer can so to screw me over, after I send him the item? Anything else I should know?

    A: SCAM SCAM SCAM. There is NO reason you should EVER do this. There is a reason why Amazon has this policy. This is how the scams works.
    The guy sends a FAKE email from an email account such as paypal1@realpaypal.com. In reality no money was sent to your account and its bogus. The scammers are hoping that you will think that you got the money and will send the item.
    You should report it to paypal each time. beware! always check your paypal account if the money came.
    Another reason not do this-you will get kicked off amazon for good,sometimes competitors set this up.[/list]



    Commonly used resources

    A List of lots of links to resources commonly used in Amazon selling
    http://www.asgtg.com/amazon-services/


    « Last edited by mgarfin on January 02, 2018, 09:07:51 PM »

    Author Topic: Selling on Amazon Master Thread  (Read 983985 times)

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    Re: Selling on Amazon Master Thread
    « Reply #1560 on: December 24, 2014, 12:34:41 PM »
    why doses amazon have to know, why cant someone get a new tax ID number and different bank account and start a new account.
    You could do that. But if they link your account, there will be big issues.

    Offline TBD

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    Re: Selling on Amazon Master Thread
    « Reply #1561 on: December 24, 2014, 02:57:48 PM »
    why doses amazon have to know, why cant someone get a new tax ID number and different bank account and start a new account.
    what do you have from a new tax id number if there is the same presidents in both corporations? in today's world it is not so hard to get the info on who owns each corporation

    Offline metziah

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    Re: Selling on Amazon Master Thread
    « Reply #1562 on: December 24, 2014, 03:50:43 PM »

    what do you have from a new tax id number if there is the same presidents in both corporations? in today's world it is not so hard to get the info on who owns each corporation
    Actually a Corporation formation is the best way to go about opening multiple Amazon accounts.
    It's a lot easier to hide members in a Corp.

    Offline caliheat

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    Re: Selling on Amazon Master Thread
    « Reply #1563 on: December 24, 2014, 06:12:55 PM »
    why doses amazon have to know, why cant someone get a new tax ID number and different bank account and start a new account.
    Same IP address....

    Offline Super Speed

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    Re: Selling on Amazon Master Thread
    « Reply #1564 on: December 24, 2014, 07:53:48 PM »
    Same IP address....
    If your business is big enough it may be worth it to get rid of all your devices and restart with new ones.

    Offline lifetimedeals

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    Re: Selling on Amazon Master Thread
    « Reply #1565 on: December 25, 2014, 12:28:18 AM »
    You could do that. But if they link your account, there will be big issues.
    why would it be big issues? why doesn't amazon understand a company can have more then one name or a different business that sells different products. ABC company can have a shoe line and that same company can own XYZ Gifts that sells a complete different line of products.

    Offline palm tights

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    Re: Selling on Amazon Master Thread
    « Reply #1566 on: December 25, 2014, 07:28:12 AM »
    Is there a thread or someone can help me how can I know if some seller on ali baba is legit?

    Offline metziah

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    Re: Selling on Amazon Master Thread
    « Reply #1567 on: December 25, 2014, 01:36:17 PM »

    Is there a thread or someone can help me how can I know if some seller on ali baba is legit?
    They have ratings.... The more legit one accept PayPal...
    But ultimately there is a risk

    Offline palm tights

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    Re: Selling on Amazon Master Thread
    « Reply #1568 on: December 25, 2014, 07:24:38 PM »
    The one im looking at doesn't wants to take paypal ,only wire

    Online etech0

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    Re: Selling on Amazon Master Thread
    « Reply #1569 on: December 25, 2014, 08:16:26 PM »
    The one im looking at doesn't wants to take paypal ,only wire
    that sounds like it could be suspicious
    Workflowy. You won't know what you're missing until you try it.

    Offline caliheat

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    Re: Selling on Amazon Master Thread
    « Reply #1570 on: December 25, 2014, 10:43:28 PM »
    The one im looking at doesn't wants to take paypal ,only wire
    The rule of online business is - never send a wire.
    Unless to your close friend or family.
    I have been down such roads years ago...

    Offline Tzadik Nistar

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    Re: Selling on Amazon Master Thread
    « Reply #1571 on: December 25, 2014, 11:27:07 PM »
    Most Chinese companies don't take paypal.
    You could try to ask them to take alibaba escrow, but they might want you should pay them there fees

    Offline palm tights

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    Re: Selling on Amazon Master Thread
    « Reply #1572 on: December 26, 2014, 12:07:58 AM »
    He doesn't wanna take escrow , onlu wire

    Offline palm tights

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    Re: Selling on Amazon Master Thread
    « Reply #1573 on: December 26, 2014, 12:08:11 AM »
    I even offered him the fees

    Offline caliheat

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    Re: Selling on Amazon Master Thread
    « Reply #1574 on: December 26, 2014, 10:18:49 AM »
    Is there a thread or someone can help me how can I know if some seller on ali baba is legit?
    Perhaps start a new thread re: Alibaba Buying / Selling

    Offline metziah

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    Re: Selling on Amazon Master Thread
    « Reply #1575 on: December 27, 2014, 08:40:28 PM »

    He doesn't wanna take escrow , onlu wire
    Don't do it...unless you can afford to gamble and even if it is very tempting....
    You can very well end up with a crate full of garbage with absolutely no way of reclaiming any of your money. Many prow have been down this road and have sustained major losses.

    Offline Super Speed

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    Re: Selling on Amazon Master Thread
    « Reply #1576 on: December 28, 2014, 01:45:37 PM »
    Backgroud Info: My friend and I sell on Amazon our businesses are not affiliated in any way. The only thing we do is share deals with each other and sell at the same price point. I would say about 80% of our inventory is the same but the business is completely separate entities. We also have logged in under the same WiFi multiple times. I received the following email from Amazon this morning, what would be the best response and what should we do going forward.

    Hello,

    We are writing because it has come to our attention that you are operating multiple merchant accounts.

    This activity is in violation of our policies, which state that "operating and maintaining multiple seller accounts is prohibited."

    In accordance with this policy, please cancel all listings on your Business A (My account) account, and limit your selling activities to your Business B (My friends account) account.

    Please note that failure to comply with this request may result in the blocking of all of your selling accounts.

    We appreciate your cooperation in this important matter.

    Regards,

    Seller Performance Team

    Offline metziah

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    Re: Selling on Amazon Master Thread
    « Reply #1577 on: December 28, 2014, 04:12:09 PM »
    I guess I shouldn't lecture you about using your head next time. When dealing with Amazon know that you're dealing with a bunch of _________(fill in the blanks as you see fit) therefore a regular train of thought will not work with them.
    That being said...unless you have absolute, concrete and very clear proof that you're two separate entities, I would listen to them.....and figure out if you'll join with your friend or stay split and figure out whose account will stay active..

    best of luck...

    Offline Super Speed

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    Re: Selling on Amazon Master Thread
    « Reply #1578 on: December 28, 2014, 05:00:48 PM »
    I guess I shouldn't lecture you about using your head next time. When dealing with Amazon know that you're dealing with a bunch of _________(fill in the blanks as you see fit) therefore a regular train of thought will not work with them.
    That being said...unless you have absolute, concrete and very clear proof that you're two separate entities, I would listen to them.....and figure out if you'll join with your friend or stay split and figure out whose account will stay active..

    best of luck...
    How about a response like this?

    Thank you for your response. We sincerely appreciate your time in looking into this matter.

    A few months back Business A as well as my good friend  Business B saw a big opportunity to get into the Online Retail business. We both dropped whatever else we were doing at that point & indulged ourselves full time in the Amazon business. We had great success over the last few months - thanks to Amazon.com.

    On behalf of Business B & Myself we beg you to investigate this issue further. I assure you we are 2 completely separate entities and two separate people. However we believe your reason for suspicion may be that we do share much of the same inventory and that we do occasionally log in to our accounts using the same WiFi which ultimately means using one IP address.

    Please allow me to explain. We share the same deals that we find as part of our way of doing business. We find that this way we have a wider range of inventory and can ultimately make more money.

    I assure you that the 2 accounts have nothing to do with each other.

    We are both ready to do anything and everything to try and prove to you that what we are claiming is 100% correct. We can provide you with Official Business Entity Proof, as well as Credit Card Statements and order invoices from our suppliers and anything  else you may require.

    This matter is really important to the success of each of our businesses and again we assure you we do our best to do everything as to keep within Amazon Policy's.

    I will leave you both of our phone contact information should you want to discuss any concerns or requests via telephone.

    Sincerely,
    Business A - XXX-XXX-XXXX
    Business B - XXX-XXX-XXXX

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    Re: Selling on Amazon Master Thread
    « Reply #1579 on: December 28, 2014, 05:10:30 PM »
    I would suggest in trying to respond to Amazon and see if they would "reconsider" before you take metziah's advice of merging businesses.

    IMO In the response, I would provide more details proving that you are 2 separate people with 2 completely different identities, and are just sharing deals. I would not suggest that if they want more information you will provide it, they like won't ask for more information.

    Definitely write more of how both of you are very aware of Amazons policy, and you try your hardest to adhere to it ect...

    Your whole response of responding to their claim is 2 short line:
    "Please allow me to explain. We share the same deals that we find as part of our way of doing business. We find that this way we have a wider range of inventory and can ultimately make more money.

    I assure you that the 2 accounts have nothing to do with each other."

    You are not really providing them with concrete proof of your claim and from your response it sounds like they should trust your assurance - which they are not looking to hear.

    This is my personal input of from what I have heard from others and cases in the past of issues people have had with Amazon.