Topic Wiki

    Selling On Amazon
    When signing up for an account there are two options. If you're just starting out, get the Individual Plan, you can upgrade the account whenever you want.

    Individual Selling PlanProfessional Selling Plan
    $0.99 fee for each item sold. If you sell 40+ items/month, you will need the Professional plan.  Flat fee of $39.99/month and more powerful and flexible tools to manage inventory, reports, feeds and access to web services.

    Amazon is an amazing platform that offers great opportunities for starting a business and making money. However when starting out, take it slow.
    There is much to learn and get used to. Before investing all your savings on a product you hope will quickly turn a profit take the time to familiarize yourself with the system.
    Perhaps start out with a smaller investment just to get your feet wet. Go through the basic guidelines offered by Amazon here.

    Below are tips, clarifications and insights from members of this forum. Feel free to pitch in or ask you questions.

    Some factors to consider before investing in a product to sell:

    1) Price: How much did the item cost you? Have you taken into account shipping costs (both to you and to the customer)? Will you have to pay taxes? Amazon keeps a percentage of every sale (including shipping fees). It’s 15% for most product categories besides a few like electronics that are 8%. You can see the full schedule of fees here. There are several online tools to help you price your products including an FBA Revenue Calculator here and an Amazon built iOS app. A quick way to figure out how much you’d need to charge just to break even after amazon fees is to take the total product cost and then multiply it by 1.1766 (for 15% fees) or 1.087 (for 8% fees).

    2) Velocity:  How fast will the item sell? It's nice to find a product for $10 that you can flip for $100.  But if you’ll only sell 1 a year, it won’t be a very good investment. The best way to determine the velocity of an item is to check the sales rank. Sales rank indicates the popularity of a product compared to other products in its category. The lower the ranking the more popular it is. The iOS app has sales rank baked in too. To get a proper feel for the turnaround time of an item, you'll need to dip your toes in slowly. Note: An item may have a great sales rank due to a recent sale, make sure to check price history on camelcamelcamel.com or keepa.com to get a better picture of the real price and rank of an item.

    3) Return Rate: Even after you sold a few laptops and tablets profitably, you'll have to take into account that a buyer may want to return the item. Certain items have higher rates of return, so make sure to take that into account when deciding whether it's profitable/worth your effort to sell the item.


    Fulfilled By Amazon (FBA):
    The seller sends the items to Amazon warehouse. Amazon takes care of fulfilling the order, and customer service related to the order.

    Pro's Of FBA
    Con's Of FBA
    • Easier to get in the Buy Box
    • You're able to offer Prime shipping
    • For anything above $300, Amazon only charges the standard referral fee. This actually makes FBA cheaper when you take the discounted shipping to Amazon into account.
    • If you have a large or heavy item, shipping the item to the customer can be expensive especially if it is going to a residential address. If you send that item to amazon FBA charges will be much lower than your shipping would have cost. (Including shipping it to FBA)

    • Returns (See this post for a more detailed explanation)
      • Returns are accepted without any restocking fee.
      • Items that are Damaged/missing parts are taken back.
      • Since Amazons is super lax on returns, your return rate will be significantly higher.
      • Refunds may harm your cash flow. When a buyer selects "Return" on his order history, often Amazon will immediately issue him a refund, and debit your account.
    • If the item is not a fast selling item, it will sit in their warehouse. Amazon charges a fee for every 30 Days an item remains their warehouse, it is usually a tiny fee, but it adds up.


    Q: How can I move inventory from one ASIN to another ASIN without having them returned on FBA listings?
    A:
    Before I Teach you guys the method you must keep 2 things in mind:
    1) This Method isn't guaranteed! As we all know how seller support is operating, Since this processes involves them its only about %95 accurate but its still a YMMV!
    2) This is kind of grey whether its in violation of Amazon's policy so i do not take responsibility if you get hit!
    Its a 4 step process make sure to follow them properly! Follow this link

    Q: If I have 3 items to send into FBA and they are splitting me to 3 different locations. Can I ship all 3 items to one location?
    A:
    Yes, you can choose "Inventory Placement Service" in FBA settings to send all your inventory to one nearby warehouse. Amazon charges an additional fee ($.30, CMIIW) per item.
    Note: That even once your inventory reaches Amazon, if Amazon is moving it to a different warehouse, the item will be "back-ordered"

    Q: I'm having a hard time finding a box for a large product, can I just ship with the box the way it came from the store?
    A:
    There might not be a clear cut answer for every scenario. But, some have sold many large printers through FBA, by just putting the shipping label directly on the box and not having an issue.

    Q: What is considered case pack when sending in items to Amazon FBA?
    A:
    Case pack is when all the items in the box are from the same ASIN.

    Q: I'm doing FBA shipping for the first time. and it says "prep required". What does that mean?
    A:
    Prep Required means there is some preparation for the products that will need to be done before it could be added the the Amazon inventory. Typically, it is either labeling the items, taping the boxes shut, or poly bagging. If you do not prepare the items yourself, Amazon can/will do it for a charge.
    Q: What is the buy box? How do I win the buy box?
    A:
    The Buy Box is the box on a product detail page where customers can begin the purchasing process by adding items to their shopping carts.
    To give customers the best possible shopping experience, Sellers must meet performance-based requirements to be eligible to compete for Buy Box placement. All Buy Box eligible offers are then further evaluated to determine the Buy Box winning offer. One "New" and one "Used" condition offer, as applicable, will receive Buy Box placement.

    Q: What is an A-Z claim?
    A:
    When you buy from third-party sellers on Amazon.com, the condition of the item and its timely delivery are guaranteed under the A-to-z Guarantee.
    Therefore, a buyer may open a claim if the above is not met to his expectations.

    Q: I have an item that is handmade how do I go about selling it on?
    A:
    Create your own listing and buy a UPC code.

    Q: Any advice on packaging and shipping?
    Check the Shipping Master Thread

    Q: Why are some items on Amazon missing the Amazon sales rank number?
    A:
    Go to add a product > sell yours  it should be in the top right corner. If it's not there usually it means no one bought yet.

    Q: How do you compare Ebay/paypal fees to Amazon fees?
    A:
    Depends on the category. For a lot of categories,Please Update Categories it may be cheaper, as with Amazon there is just one fee, but for eBay sales there also is a Paypal fee.

    Does the Amazon sales rank mean a lot when researching a product to sell?
    A:
    Yes





    Q: How do I get customers to leave feedback (I tried emails)? I sold multiple items
    recently and no feedback yet
    Please Update

    Q: I Got an email from a buyer where's my stuff? I have a Fedex/UPS delivery confirmation signature. How should I go about this?
    A:
    Firstly, tell the buyer that UPS/Fedex shows that it was signed for, and they should check if the item was delivered to a neighbor, from desk of building ect... Next open an investigation from your end with UPS/Fedex to have them do research and contact their driver of what may have happened to this item. It all depends on how co-operative the buyer is, on exactly how to precede. If they are trying to scam you, then there is not much as a seller you could do. They may open an A-Z claim (you would have to weigh your options if it is worth having a claim) Amazon may or may not grant it in your favor. I have never had this with Amazon. Such a claim is not typical.
    What is more common is if there was no signature, and tracking shows it was delivered, and the buyer is claiming they have not received it.
    For myself - Fedex has reimbursed me multiple times with such instances

    Scams
    Q: I posted an expensive item on Amazon. Somebody sent me a message, asking to clarify the condition of the item is (it was clearly stated in the description), along with a request to reply to his own email, and he'll pay through PayPal. Is there anything this buyer can so to screw me over, after I send him the item? Anything else I should know?

    A: SCAM SCAM SCAM. There is NO reason you should EVER do this. There is a reason why Amazon has this policy. This is how the scams works.
    The guy sends a FAKE email from an email account such as paypal1@realpaypal.com. In reality no money was sent to your account and its bogus. The scammers are hoping that you will think that you got the money and will send the item.
    You should report it to paypal each time. beware! always check your paypal account if the money came.
    Another reason not do this-you will get kicked off amazon for good,sometimes competitors set this up.[/list]



    Commonly used resources

    A List of lots of links to resources commonly used in Amazon selling
    http://www.asgtg.com/amazon-services/


    « Last edited by mgarfin on January 02, 2018, 09:07:51 PM »

    Author Topic: Selling on Amazon Master Thread  (Read 992500 times)

    Offline zemz2005

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    Re: Selling on Amazon Master Thread
    « Reply #1720 on: May 26, 2015, 01:03:59 PM »
    Both the question and answer don't make sense.
    You can't drop ship to FBA from a retailer.
    You dropship to the customer, which has nothing to do with commingled inventory or FBA.



    Allow me to clarify. The reason I want to sell  FBA is to get my product to the top of the list ect.. but I would like to avoid the headache of receiving the package from the retailer and shipping to Amazon Center. What I was asking is if FBA will accept a product to their fulfill center straight from my retailer?

    Alternatively s there a way to list as FBA but actually deliver it direct to the customer direct via drop ship from retailer or will it have to be in the Amazon Center when I list the product? Any other options for me?
    « Last Edit: May 26, 2015, 02:46:22 PM by zemz2005 »

    Offline Rivky

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    Re: Selling on Amazon Master Thread
    « Reply #1721 on: May 27, 2015, 02:01:32 PM »
    I got invited to upgrade to Amazon business seller program. How does that help me as a seller?

    Offline paula109

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    Re: Selling on Amazon Master Thread
    « Reply #1722 on: May 27, 2015, 02:15:45 PM »
    nice thread, This what I was looking for. thanks

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1723 on: May 27, 2015, 04:06:12 PM »


    Allow me to clarify. The reason I want to sell  FBA is to get my product to the top of the list ect.. but I would like to avoid the headache of receiving the package from the retailer and shipping to Amazon Center. What I was asking is if FBA will accept a product to their fulfill center straight from my retailer?

    Alternatively s there a way to list as FBA but actually deliver it direct to the customer direct via drop ship from retailer or will it have to be in the Amazon Center when I list the product? Any other options for me?

    No
    Visibly Jewish

    Offline Tzadik Nistar

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    Re: Selling on Amazon Master Thread
    « Reply #1724 on: May 28, 2015, 05:34:57 PM »
    Is it possible to contact Amazon about offering lightning deals or I need to be invited?

    Offline ABC

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    Re: Selling on Amazon Master Thread
    « Reply #1725 on: May 28, 2015, 06:18:13 PM »
    Is it possible to contact Amazon about offering lightning deals or I need to be invited?

    If you have an account manager it can be done.
    They have very tough rules what items qualify.
    But if you have luck on getting approved be ready to move HUGE amounts of stock in a few hours.
     

    Offline Tzadik Nistar

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    Re: Selling on Amazon Master Thread
    « Reply #1726 on: May 28, 2015, 06:25:44 PM »
    If you have an account manager it can be done.
    They have very tough rules what items qualify.
    But if you have luck on getting approved be ready to move HUGE amounts of stock in a few hours.
    And if I don't have a account manager how do I get one?

    Offline ABC

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    Re: Selling on Amazon Master Thread
    « Reply #1727 on: May 28, 2015, 06:27:31 PM »
    And if I don't have a account manager how do I get one?

    I have had success with my AM, lets hear what others have to say.

    Offline torahscholar

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    Re: Selling on Amazon Master Thread
    « Reply #1728 on: May 31, 2015, 04:07:37 PM »



    Allow me to clarify. The reason I want to sell  FBA is to get my product to the top of the list ect.. but I would like to avoid the headache of receiving the package from the retailer and shipping to Amazon Center. What I was asking is if FBA will accept a product to their fulfill center straight from my retailer?

    Alternatively s there a way to list as FBA but actually deliver it direct to the customer direct via drop ship from retailer or will it have to be in the Amazon Center when I list the product? Any other options for me?
    why wouldn't fba be able to receive direct from a retailer like best buy? Is it because it will be missing an Amazon packing slip?

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1729 on: May 31, 2015, 05:03:51 PM »
    And if I don't have a account manager how do I get one?
    I have had success with my AM, lets hear what others have to say.

    You never answered the question.
    Visibly Jewish

    Offline avrumy

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    Re: Selling on Amazon Master Thread
    « Reply #1730 on: May 31, 2015, 06:03:29 PM »
    Whats MSDS? where do i get one from?

    Offline Tzadik Nistar

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    Re: Selling on Amazon Master Thread
    « Reply #1731 on: June 01, 2015, 03:48:50 PM »
    If you have an account manager it can be done.
    They have very tough rules what items qualify.
    But if you have luck on getting approved be ready to move HUGE amounts of stock in a few hours.
    Could you give me a approximate idea what's called huge amounts?

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1732 on: June 01, 2015, 08:16:52 PM »
    Visibly Jewish

    Offline AharonInIsrael

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    Re: Selling on Amazon Master Thread
    « Reply #1733 on: June 02, 2015, 02:28:13 PM »
    Okay, I hope this doesn't make sense.

    I had an FBA sale on Dec. 6, 2014, and Amazon just emailed me TODAY (7 months later) that they're refunding it. Can they do that? I thought there's a time limit.

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1734 on: June 02, 2015, 03:00:37 PM »
    Okay, I hope this doesn't make sense.

    I had an FBA sale on Dec. 6, 2014, and Amazon just emailed me TODAY (7 months later) that they're refunding it. Can they do that? I thought there's a time limit.

    They can refund the customer, just make sure you get reimbursed.
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    Offline zemz2005

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    Re: Selling on Amazon Master Thread
    « Reply #1735 on: June 02, 2015, 04:09:23 PM »
    No

    was hoping to understand a little bit better. why cant I send to my a FBA center directly from a retailer? thanks a mil!

    Offline AharonInIsrael

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    Re: Selling on Amazon Master Thread
    « Reply #1736 on: June 03, 2015, 01:08:38 AM »
    They can refund the customer, just make sure you get reimbursed.
    I messaged them. They had already taken the money out of my account.

    Offline ilherman

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    Re: Selling on Amazon Master Thread
    « Reply #1737 on: June 03, 2015, 02:16:22 AM »
    was hoping to understand a little bit better. why cant I send to my a FBA center directly from a retailer? thanks a mil!
    Because you need to create a packing slip for each shipment so Amazon knows exactly what they are receiving. You don't have a way to label the box if you're shipping it from Walmart... Also, they won't divide the shipment the way Amazon request it etc. Though if you deal straight with a company they may get the packing slips from you (if they are willing or course) and add it to the shipment.
    You can say what you think when you think what you say.

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1738 on: June 03, 2015, 09:31:13 AM »
    I messaged them. They had already taken the money out of my account.

    When there's a late return or a price match, it always comes out of your account.
    Later, Amazon is supposed to reimburse you, but it doesn't always happen, so better if you contact them until you get reimbursed.
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    Offline AharonInIsrael

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    Re: Selling on Amazon Master Thread
    « Reply #1739 on: June 03, 2015, 09:51:26 AM »
    When there's a late return or a price match, it always comes out of your account.
    Later, Amazon is supposed to reimburse you, but it doesn't always happen, so better if you contact them until you get reimbursed.
    Thanks! They said they'll reimburse me.