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    Selling On Amazon
    When signing up for an account there are two options. If you're just starting out, get the Individual Plan, you can upgrade the account whenever you want.

    Individual Selling PlanProfessional Selling Plan
    $0.99 fee for each item sold. If you sell 40+ items/month, you will need the Professional plan.  Flat fee of $39.99/month and more powerful and flexible tools to manage inventory, reports, feeds and access to web services.

    Amazon is an amazing platform that offers great opportunities for starting a business and making money. However when starting out, take it slow.
    There is much to learn and get used to. Before investing all your savings on a product you hope will quickly turn a profit take the time to familiarize yourself with the system.
    Perhaps start out with a smaller investment just to get your feet wet. Go through the basic guidelines offered by Amazon here.

    Below are tips, clarifications and insights from members of this forum. Feel free to pitch in or ask you questions.

    Some factors to consider before investing in a product to sell:

    1) Price: How much did the item cost you? Have you taken into account shipping costs (both to you and to the customer)? Will you have to pay taxes? Amazon keeps a percentage of every sale (including shipping fees). It’s 15% for most product categories besides a few like electronics that are 8%. You can see the full schedule of fees here. There are several online tools to help you price your products including an FBA Revenue Calculator here and an Amazon built iOS app. A quick way to figure out how much you’d need to charge just to break even after amazon fees is to take the total product cost and then multiply it by 1.1766 (for 15% fees) or 1.087 (for 8% fees).

    2) Velocity:  How fast will the item sell? It's nice to find a product for $10 that you can flip for $100.  But if you’ll only sell 1 a year, it won’t be a very good investment. The best way to determine the velocity of an item is to check the sales rank. Sales rank indicates the popularity of a product compared to other products in its category. The lower the ranking the more popular it is. The iOS app has sales rank baked in too. To get a proper feel for the turnaround time of an item, you'll need to dip your toes in slowly. Note: An item may have a great sales rank due to a recent sale, make sure to check price history on camelcamelcamel.com or keepa.com to get a better picture of the real price and rank of an item.

    3) Return Rate: Even after you sold a few laptops and tablets profitably, you'll have to take into account that a buyer may want to return the item. Certain items have higher rates of return, so make sure to take that into account when deciding whether it's profitable/worth your effort to sell the item.


    Fulfilled By Amazon (FBA):
    The seller sends the items to Amazon warehouse. Amazon takes care of fulfilling the order, and customer service related to the order.

    Pro's Of FBA
    Con's Of FBA
    • Easier to get in the Buy Box
    • You're able to offer Prime shipping
    • For anything above $300, Amazon only charges the standard referral fee. This actually makes FBA cheaper when you take the discounted shipping to Amazon into account.
    • If you have a large or heavy item, shipping the item to the customer can be expensive especially if it is going to a residential address. If you send that item to amazon FBA charges will be much lower than your shipping would have cost. (Including shipping it to FBA)

    • Returns (See this post for a more detailed explanation)
      • Returns are accepted without any restocking fee.
      • Items that are Damaged/missing parts are taken back.
      • Since Amazons is super lax on returns, your return rate will be significantly higher.
      • Refunds may harm your cash flow. When a buyer selects "Return" on his order history, often Amazon will immediately issue him a refund, and debit your account.
    • If the item is not a fast selling item, it will sit in their warehouse. Amazon charges a fee for every 30 Days an item remains their warehouse, it is usually a tiny fee, but it adds up.


    Q: How can I move inventory from one ASIN to another ASIN without having them returned on FBA listings?
    A:
    Before I Teach you guys the method you must keep 2 things in mind:
    1) This Method isn't guaranteed! As we all know how seller support is operating, Since this processes involves them its only about %95 accurate but its still a YMMV!
    2) This is kind of grey whether its in violation of Amazon's policy so i do not take responsibility if you get hit!
    Its a 4 step process make sure to follow them properly! Follow this link

    Q: If I have 3 items to send into FBA and they are splitting me to 3 different locations. Can I ship all 3 items to one location?
    A:
    Yes, you can choose "Inventory Placement Service" in FBA settings to send all your inventory to one nearby warehouse. Amazon charges an additional fee ($.30, CMIIW) per item.
    Note: That even once your inventory reaches Amazon, if Amazon is moving it to a different warehouse, the item will be "back-ordered"

    Q: I'm having a hard time finding a box for a large product, can I just ship with the box the way it came from the store?
    A:
    There might not be a clear cut answer for every scenario. But, some have sold many large printers through FBA, by just putting the shipping label directly on the box and not having an issue.

    Q: What is considered case pack when sending in items to Amazon FBA?
    A:
    Case pack is when all the items in the box are from the same ASIN.

    Q: I'm doing FBA shipping for the first time. and it says "prep required". What does that mean?
    A:
    Prep Required means there is some preparation for the products that will need to be done before it could be added the the Amazon inventory. Typically, it is either labeling the items, taping the boxes shut, or poly bagging. If you do not prepare the items yourself, Amazon can/will do it for a charge.
    Q: What is the buy box? How do I win the buy box?
    A:
    The Buy Box is the box on a product detail page where customers can begin the purchasing process by adding items to their shopping carts.
    To give customers the best possible shopping experience, Sellers must meet performance-based requirements to be eligible to compete for Buy Box placement. All Buy Box eligible offers are then further evaluated to determine the Buy Box winning offer. One "New" and one "Used" condition offer, as applicable, will receive Buy Box placement.

    Q: What is an A-Z claim?
    A:
    When you buy from third-party sellers on Amazon.com, the condition of the item and its timely delivery are guaranteed under the A-to-z Guarantee.
    Therefore, a buyer may open a claim if the above is not met to his expectations.

    Q: I have an item that is handmade how do I go about selling it on?
    A:
    Create your own listing and buy a UPC code.

    Q: Any advice on packaging and shipping?
    Check the Shipping Master Thread

    Q: Why are some items on Amazon missing the Amazon sales rank number?
    A:
    Go to add a product > sell yours  it should be in the top right corner. If it's not there usually it means no one bought yet.

    Q: How do you compare Ebay/paypal fees to Amazon fees?
    A:
    Depends on the category. For a lot of categories,Please Update Categories it may be cheaper, as with Amazon there is just one fee, but for eBay sales there also is a Paypal fee.

    Does the Amazon sales rank mean a lot when researching a product to sell?
    A:
    Yes





    Q: How do I get customers to leave feedback (I tried emails)? I sold multiple items
    recently and no feedback yet
    Please Update

    Q: I Got an email from a buyer where's my stuff? I have a Fedex/UPS delivery confirmation signature. How should I go about this?
    A:
    Firstly, tell the buyer that UPS/Fedex shows that it was signed for, and they should check if the item was delivered to a neighbor, from desk of building ect... Next open an investigation from your end with UPS/Fedex to have them do research and contact their driver of what may have happened to this item. It all depends on how co-operative the buyer is, on exactly how to precede. If they are trying to scam you, then there is not much as a seller you could do. They may open an A-Z claim (you would have to weigh your options if it is worth having a claim) Amazon may or may not grant it in your favor. I have never had this with Amazon. Such a claim is not typical.
    What is more common is if there was no signature, and tracking shows it was delivered, and the buyer is claiming they have not received it.
    For myself - Fedex has reimbursed me multiple times with such instances

    Scams
    Q: I posted an expensive item on Amazon. Somebody sent me a message, asking to clarify the condition of the item is (it was clearly stated in the description), along with a request to reply to his own email, and he'll pay through PayPal. Is there anything this buyer can so to screw me over, after I send him the item? Anything else I should know?

    A: SCAM SCAM SCAM. There is NO reason you should EVER do this. There is a reason why Amazon has this policy. This is how the scams works.
    The guy sends a FAKE email from an email account such as paypal1@realpaypal.com. In reality no money was sent to your account and its bogus. The scammers are hoping that you will think that you got the money and will send the item.
    You should report it to paypal each time. beware! always check your paypal account if the money came.
    Another reason not do this-you will get kicked off amazon for good,sometimes competitors set this up.[/list]



    Commonly used resources

    A List of lots of links to resources commonly used in Amazon selling
    http://www.asgtg.com/amazon-services/


    « Last edited by mgarfin on January 02, 2018, 09:07:51 PM »

    Author Topic: Selling on Amazon Master Thread  (Read 991946 times)

    Offline ABC

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    Re: Selling on Amazon Master Thread
    « Reply #1780 on: July 02, 2015, 03:31:02 AM »
    For doing what?

    They wrote because we sent wrong products to customers.

    I upload products with the UPC automatically, and some items here and there are matched wrong.
    Usually on those mistakes we get nice orders because of the price mistake,because we are offering a different item.

    We took great care of each customer refunded returns.....

    I am thinking of taking off all my listings and doing everything manually ,even if it will take some time like this I could write a clear plan of action.

    I have hopes it will be ok, I went through 2 other suspension those were much harder to fight.
    Those were people said fake.....

    But BH we managed.


    Offline yossi4k

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    Re: Selling on Amazon Master Thread
    « Reply #1781 on: July 02, 2015, 07:46:29 AM »
    They wrote because we sent wrong products to customers.

    I upload products with the UPC automatically, and some items here and there are matched wrong.
    Usually on those mistakes we get nice orders because of the price mistake,because we are offering a different item.

    We took great care of each customer refunded returns.....

    I am thinking of taking off all my listings and doing everything manually ,even if it will take some time like this I could write a clear plan of action.

    I have hopes it will be ok, I went through 2 other suspension those were much harder to fight.
    Those were people said fake.....

    But BH we managed.

    How did you survive the counterfeit suspensions?

    Offline ABC

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    Re: Selling on Amazon Master Thread
    « Reply #1782 on: July 02, 2015, 08:04:21 AM »
    How did you survive the counterfeit suspensions?

    I can't reply on an open forum.....

    Offline ABC

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    Re: Selling on Amazon Master Thread
    « Reply #1783 on: July 02, 2015, 06:06:07 PM »
    And here we go. :) :) :) :) :) :) :) :) :)

    Hello,

    We have reinstated your selling privileges.


    What happens next

    You should begin receiving orders as usual. Please remember that additional complaints about your listings may result in the removal of your Amazon selling privileges.


    Learn more

    Sellers should understand our policies regarding product condition and descriptions. To learn more, search “Prohibited Seller Activities and Actions”, “Product Detail Page Rules”, and “Condition Guidelines” in Seller Central Help.

    We appreciate your cooperation. Welcome back to selling on Amazon.

    Regards,

    Seller Performance Team
    Amazon.com
    http://www.amazon.com

    Offline yossi4k

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    Re: Selling on Amazon Master Thread
    « Reply #1784 on: July 02, 2015, 06:07:18 PM »
    And here we go. :) :) :) :) :) :) :) :) :)

    Hello,

    We have reinstated your selling privileges.


    What happens next

    You should begin receiving orders as usual. Please remember that additional complaints about your listings may result in the removal of your Amazon selling privileges.


    Learn more

    Sellers should understand our policies regarding product condition and descriptions. To learn more, search “Prohibited Seller Activities and Actions”, “Product Detail Page Rules”, and “Condition Guidelines” in Seller Central Help.

    We appreciate your cooperation. Welcome back to selling on Amazon.

    Regards,

    Seller Performance Team
    Amazon.com
    http://www.amazon.com
    Can you help a brother? ::)

    Offline Banillareloads

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    Re: Selling on Amazon Master Thread
    « Reply #1785 on: July 02, 2015, 06:28:25 PM »
    Just need to vent and hear other peoples experiences. First time seller here, created a shipment with two SKU's, straight from supplier to FC. Amazon splits up one box of each SKU (4 total), to two separate FC's. I track the shipment and see its delivered (both boxes). Yet for some reason only one SKU goes into stock the other SKU shows 0 received. This repeats itself with the other FC (a day later) the same SKU goes missing   :o. To make a long story longer, after a ridiculous amount of time between each correspondence with Amazon (minimum 24hrs), they email me that it was lost and they will reimburse me x amount which was equal to the cost of the item as stated on the invoice I had to submit to them for proof! Whats with shipping??!! And they are still investigating what happened in the other FC. What the gehenim?

    P.S. thanks to everyone who contributes to this thread I found it very informative

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1786 on: July 02, 2015, 06:39:20 PM »
    Just need to vent and hear other peoples experiences. First time seller here, created a shipment with two SKU's, straight from supplier to FC. Amazon splits up one box of each SKU (4 total), to two separate FC's. I track the shipment and see its delivered (both boxes). Yet for some reason only one SKU goes into stock the other SKU shows 0 received. This repeats itself with the other FC (a day later) the same SKU goes missing   :o. To make a long story longer, after a ridiculous amount of time between each correspondence with Amazon (minimum 24hrs), they email me that it was lost and they will reimburse me x amount which was equal to the cost of the item as stated on the invoice I had to submit to them for proof! Whats with shipping??!! And they are still investigating what happened in the other FC. What the gehenim?

    P.S. thanks to everyone who contributes to this thread I found it very informative

    Sometimes it can take a while from when an item is received until it's in stock.
    Sometimes they'll immediately re ship some of your items to other warehouses.

    It's also pretty common that Amazon loses things, I just take the reimbursement money (usually average selling price minus usual fees) and run.
    Visibly Jewish

    Offline Banillareloads

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    Selling on Amazon Master Thread
    « Reply #1787 on: July 02, 2015, 06:51:21 PM »
    Sometimes they'll immediately re ship some of your items to other warehouses.
    Without notifying me? Also they already reimbursed me for one of the lost boxes so I believe that one wasn't reshipped.

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1788 on: July 02, 2015, 07:16:25 PM »
    Without notifying me? Also they already reimbursed me for one of the lost boxes so I believe that one wasn't reshipped.

    They'll never notify when they transfer your items.
    You can check your fulfillment reports----inventory adjustments.
    Visibly Jewish

    Offline Banillareloads

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    Re: Selling on Amazon Master Thread
    « Reply #1789 on: July 02, 2015, 07:26:36 PM »
    Checked, nothing there.

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1790 on: July 02, 2015, 07:30:48 PM »
    Checked, nothing there.

    aometines that report doesn't work.
    Try inventory event report.
    Visibly Jewish

    Offline Super Speed

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    Re: Selling on Amazon Master Thread
    « Reply #1791 on: July 07, 2015, 02:35:15 AM »
    PSA: A friend of mine just got his account hacked after he got a notification to change his CC. He signed in and changed his CC info and a half hour later his deposit initiated into some random account.

    Offline ABC

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    Re: Selling on Amazon Master Thread
    « Reply #1792 on: July 07, 2015, 10:04:36 AM »
    Can you help a brother? ::)

    I will try and see what I could do for you.


    Offline Menachemfrombp

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    Re: Selling on Amazon Master Thread
    « Reply #1793 on: July 07, 2015, 02:28:03 PM »
    Just need to vent and hear other peoples experiences. First time seller here, created a shipment with two SKU's, straight from supplier to FC. Amazon splits up one box of each SKU (4 total), to two separate FC's. I track the shipment and see its delivered (both boxes). Yet for some reason only one SKU goes into stock the other SKU shows 0 received. This repeats itself with the other FC (a day later) the same SKU goes missing   :o. To make a long story longer, after a ridiculous amount of time between each correspondence with Amazon (minimum 24hrs), they email me that it was lost and they will reimburse me x amount which was equal to the cost of the item as stated on the invoice I had to submit to them for proof! Whats with shipping??!! And they are still investigating what happened in the other FC. What the gehenim?

    P.S. thanks to everyone who contributes to this thread I found it very informative
    could be lost, it happens, but if  amazon is selling that item they prob took it for their stock, i had once that i sent in an item that amazon was out of stock, and as soon as my shipment arrived and i saw it was receiving already and available, and few min later back to 0 in stock and eventually lost, but amazon got it on that day... 

    Offline Banillareloads

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    Re: Selling on Amazon Master Thread
    « Reply #1794 on: July 07, 2015, 02:29:57 PM »
    Thats just messed up. Did they reimburse you?

    Offline mendy from lakewood

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    Re: Selling on Amazon Master Thread
    « Reply #1795 on: July 08, 2015, 10:45:10 PM »
    Hello, Ive been selling on amazon for the last 2 months as a way to bring in some extra cash...Ive been buying electronics from ebay and Best buy and in the past 2 months I made $550 in profit by spending $8000 in inventory...Can someone help me out with how to find deals and maybe let me know if im doing something wrong?
    "Respect is earned, Honesty is appreciated, Trust is gained, Loyalty is returned"

    Offline etech0

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    Re: Selling on Amazon Master Thread
    « Reply #1796 on: July 09, 2015, 02:06:20 PM »
    When doing FBA, does it come out cheaper to send multiple items in one box?
    Workflowy. You won't know what you're missing until you try it.

    Offline ybeeds

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    Re: Selling on Amazon Master Thread
    « Reply #1797 on: July 09, 2015, 02:07:56 PM »
    When doing FBA, does it come out cheaper to send multiple items in one box?
    Depends on a number of factors. Each time is different.
    My office buzzes to the JewishMusicStream!!!

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1798 on: July 09, 2015, 02:08:16 PM »
    When doing FBA, does it come out cheaper to send multiple items in one box?

    Of course.
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    Offline etech0

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    Re: Selling on Amazon Master Thread
    « Reply #1799 on: July 12, 2015, 01:06:10 PM »
    When FBAing, what do you do if you sku number of the item doesn't show up in amazon's system?
    Workflowy. You won't know what you're missing until you try it.