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    Selling On Amazon
    When signing up for an account there are two options. If you're just starting out, get the Individual Plan, you can upgrade the account whenever you want.

    Individual Selling PlanProfessional Selling Plan
    $0.99 fee for each item sold. If you sell 40+ items/month, you will need the Professional plan.  Flat fee of $39.99/month and more powerful and flexible tools to manage inventory, reports, feeds and access to web services.

    Amazon is an amazing platform that offers great opportunities for starting a business and making money. However when starting out, take it slow.
    There is much to learn and get used to. Before investing all your savings on a product you hope will quickly turn a profit take the time to familiarize yourself with the system.
    Perhaps start out with a smaller investment just to get your feet wet. Go through the basic guidelines offered by Amazon here.

    Below are tips, clarifications and insights from members of this forum. Feel free to pitch in or ask you questions.

    Some factors to consider before investing in a product to sell:

    1) Price: How much did the item cost you? Have you taken into account shipping costs (both to you and to the customer)? Will you have to pay taxes? Amazon keeps a percentage of every sale (including shipping fees). It’s 15% for most product categories besides a few like electronics that are 8%. You can see the full schedule of fees here. There are several online tools to help you price your products including an FBA Revenue Calculator here and an Amazon built iOS app. A quick way to figure out how much you’d need to charge just to break even after amazon fees is to take the total product cost and then multiply it by 1.1766 (for 15% fees) or 1.087 (for 8% fees).

    2) Velocity:  How fast will the item sell? It's nice to find a product for $10 that you can flip for $100.  But if you’ll only sell 1 a year, it won’t be a very good investment. The best way to determine the velocity of an item is to check the sales rank. Sales rank indicates the popularity of a product compared to other products in its category. The lower the ranking the more popular it is. The iOS app has sales rank baked in too. To get a proper feel for the turnaround time of an item, you'll need to dip your toes in slowly. Note: An item may have a great sales rank due to a recent sale, make sure to check price history on camelcamelcamel.com or keepa.com to get a better picture of the real price and rank of an item.

    3) Return Rate: Even after you sold a few laptops and tablets profitably, you'll have to take into account that a buyer may want to return the item. Certain items have higher rates of return, so make sure to take that into account when deciding whether it's profitable/worth your effort to sell the item.


    Fulfilled By Amazon (FBA):
    The seller sends the items to Amazon warehouse. Amazon takes care of fulfilling the order, and customer service related to the order.

    Pro's Of FBA
    Con's Of FBA
    • Easier to get in the Buy Box
    • You're able to offer Prime shipping
    • For anything above $300, Amazon only charges the standard referral fee. This actually makes FBA cheaper when you take the discounted shipping to Amazon into account.
    • If you have a large or heavy item, shipping the item to the customer can be expensive especially if it is going to a residential address. If you send that item to amazon FBA charges will be much lower than your shipping would have cost. (Including shipping it to FBA)

    • Returns (See this post for a more detailed explanation)
      • Returns are accepted without any restocking fee.
      • Items that are Damaged/missing parts are taken back.
      • Since Amazons is super lax on returns, your return rate will be significantly higher.
      • Refunds may harm your cash flow. When a buyer selects "Return" on his order history, often Amazon will immediately issue him a refund, and debit your account.
    • If the item is not a fast selling item, it will sit in their warehouse. Amazon charges a fee for every 30 Days an item remains their warehouse, it is usually a tiny fee, but it adds up.


    Q: How can I move inventory from one ASIN to another ASIN without having them returned on FBA listings?
    A:
    Before I Teach you guys the method you must keep 2 things in mind:
    1) This Method isn't guaranteed! As we all know how seller support is operating, Since this processes involves them its only about %95 accurate but its still a YMMV!
    2) This is kind of grey whether its in violation of Amazon's policy so i do not take responsibility if you get hit!
    Its a 4 step process make sure to follow them properly! Follow this link

    Q: If I have 3 items to send into FBA and they are splitting me to 3 different locations. Can I ship all 3 items to one location?
    A:
    Yes, you can choose "Inventory Placement Service" in FBA settings to send all your inventory to one nearby warehouse. Amazon charges an additional fee ($.30, CMIIW) per item.
    Note: That even once your inventory reaches Amazon, if Amazon is moving it to a different warehouse, the item will be "back-ordered"

    Q: I'm having a hard time finding a box for a large product, can I just ship with the box the way it came from the store?
    A:
    There might not be a clear cut answer for every scenario. But, some have sold many large printers through FBA, by just putting the shipping label directly on the box and not having an issue.

    Q: What is considered case pack when sending in items to Amazon FBA?
    A:
    Case pack is when all the items in the box are from the same ASIN.

    Q: I'm doing FBA shipping for the first time. and it says "prep required". What does that mean?
    A:
    Prep Required means there is some preparation for the products that will need to be done before it could be added the the Amazon inventory. Typically, it is either labeling the items, taping the boxes shut, or poly bagging. If you do not prepare the items yourself, Amazon can/will do it for a charge.
    Q: What is the buy box? How do I win the buy box?
    A:
    The Buy Box is the box on a product detail page where customers can begin the purchasing process by adding items to their shopping carts.
    To give customers the best possible shopping experience, Sellers must meet performance-based requirements to be eligible to compete for Buy Box placement. All Buy Box eligible offers are then further evaluated to determine the Buy Box winning offer. One "New" and one "Used" condition offer, as applicable, will receive Buy Box placement.

    Q: What is an A-Z claim?
    A:
    When you buy from third-party sellers on Amazon.com, the condition of the item and its timely delivery are guaranteed under the A-to-z Guarantee.
    Therefore, a buyer may open a claim if the above is not met to his expectations.

    Q: I have an item that is handmade how do I go about selling it on?
    A:
    Create your own listing and buy a UPC code.

    Q: Any advice on packaging and shipping?
    Check the Shipping Master Thread

    Q: Why are some items on Amazon missing the Amazon sales rank number?
    A:
    Go to add a product > sell yours  it should be in the top right corner. If it's not there usually it means no one bought yet.

    Q: How do you compare Ebay/paypal fees to Amazon fees?
    A:
    Depends on the category. For a lot of categories,Please Update Categories it may be cheaper, as with Amazon there is just one fee, but for eBay sales there also is a Paypal fee.

    Does the Amazon sales rank mean a lot when researching a product to sell?
    A:
    Yes





    Q: How do I get customers to leave feedback (I tried emails)? I sold multiple items
    recently and no feedback yet
    Please Update

    Q: I Got an email from a buyer where's my stuff? I have a Fedex/UPS delivery confirmation signature. How should I go about this?
    A:
    Firstly, tell the buyer that UPS/Fedex shows that it was signed for, and they should check if the item was delivered to a neighbor, from desk of building ect... Next open an investigation from your end with UPS/Fedex to have them do research and contact their driver of what may have happened to this item. It all depends on how co-operative the buyer is, on exactly how to precede. If they are trying to scam you, then there is not much as a seller you could do. They may open an A-Z claim (you would have to weigh your options if it is worth having a claim) Amazon may or may not grant it in your favor. I have never had this with Amazon. Such a claim is not typical.
    What is more common is if there was no signature, and tracking shows it was delivered, and the buyer is claiming they have not received it.
    For myself - Fedex has reimbursed me multiple times with such instances

    Scams
    Q: I posted an expensive item on Amazon. Somebody sent me a message, asking to clarify the condition of the item is (it was clearly stated in the description), along with a request to reply to his own email, and he'll pay through PayPal. Is there anything this buyer can so to screw me over, after I send him the item? Anything else I should know?

    A: SCAM SCAM SCAM. There is NO reason you should EVER do this. There is a reason why Amazon has this policy. This is how the scams works.
    The guy sends a FAKE email from an email account such as paypal1@realpaypal.com. In reality no money was sent to your account and its bogus. The scammers are hoping that you will think that you got the money and will send the item.
    You should report it to paypal each time. beware! always check your paypal account if the money came.
    Another reason not do this-you will get kicked off amazon for good,sometimes competitors set this up.[/list]



    Commonly used resources

    A List of lots of links to resources commonly used in Amazon selling
    http://www.asgtg.com/amazon-services/


    « Last edited by mgarfin on January 02, 2018, 09:07:51 PM »

    Author Topic: Selling on Amazon Master Thread  (Read 991964 times)

    Offline lifetimedeals

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    Re: Selling on Amazon Master Thread
    « Reply #1940 on: August 11, 2015, 03:55:06 PM »
    What can a seller do to prevent false reasons like: Product is not as described on website?
    When in fact seller knows this is for sure exactly as described and just some made up story customer chose to return his product.
    Will this really hurt this product listing with amazon?

    Offline KidOOO

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    Re: Selling on Amazon Master Thread
    « Reply #1941 on: August 12, 2015, 05:47:19 PM »
    Anyone who appealed amazon to reinstate account how long did it take to hear from them?
    I can take a while for them to reply. Go to the Amazon seller forums search for "suspended" you will find many posts about this

    Offline clear thinker

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    Re: Selling on Amazon Master Thread
    « Reply #1942 on: August 13, 2015, 10:18:20 AM »
    Anyone here buys on alibaba that can help me?
    Sorry for being all "noobish", When the seller quotes you a price FOB. What happens after that how do I get the product shipped to me?
    Tia!!

    Offline lifetimedeals

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    Re: Selling on Amazon Master Thread
    « Reply #1943 on: August 13, 2015, 11:13:52 AM »
    Amazon sellers just beware you can be a good seller for years on amazon respond to customers emails in two hours be loyal to your amazon customers and even bend backwards to satisfy them,  have good metrics and if Amazon decides one day they wanna screw you they will find something even a small issue and suspend you.
    When this happens you can only email to amazon that all of a sudden doesn’t respond to any emails and nobody freaking cares to help.
    They just suddenly put a lock on your business and leave you hanging outside the door and hold your money and inventory without any communication.

    Offline clear thinker

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    Re: Selling on Amazon Master Thread
    « Reply #1944 on: August 13, 2015, 12:13:48 PM »
    Amazon sellers just beware you can be a good seller for years on amazon respond to customers emails in two hours be loyal to your amazon customers and even bend backwards to satisfy them,  have good metrics and if Amazon decides one day they wanna screw you they will find something even a small issue and suspend you.
    When this happens you can only email to amazon that all of a sudden doesn’t respond to any emails and nobody freaking cares to help.
    They just suddenly put a lock on your business and leave you hanging outside the door and hold your money and inventory without any communication.
    +10000000000k

    Offline KidOOO

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    Re: Selling on Amazon Master Thread
    « Reply #1945 on: August 14, 2015, 12:47:55 AM »
    Amazon sellers just beware you can be a good seller for years on amazon respond to customers emails in two hours be loyal to your amazon customers and even bend backwards to satisfy them,  have good metrics and if Amazon decides one day they wanna screw you they will find something even a small issue and suspend you.
    When this happens you can only email to amazon that all of a sudden doesn’t respond to any emails and nobody freaking cares to help.
    They just suddenly put a lock on your business and leave you hanging outside the door and hold your money and inventory without any communication.


    +1 this has been the sad truth for years.

    The way i see it, Amazon is a good place to start, however your ultimate goal should be to build your business outside of amazon (i.e. your own website) to be big enough so they don't own you.
    « Last Edit: August 14, 2015, 12:59:55 AM by KidOOO »

    Offline TBD

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    Re: Selling on Amazon Master Thread
    « Reply #1946 on: August 14, 2015, 12:54:46 AM »
    +1 this has bee the sad truth for years.

    The way i see it, Amazon is a good place to start, however your ultimate goal should be to build your business outside of amazon (i.e. your own website) to be big enough so they don't own you.
    just please tell me on which private website you have access to 100,000,000 customers?

    Offline KidOOO

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    Re: Selling on Amazon Master Thread
    « Reply #1947 on: August 14, 2015, 12:59:40 AM »
    just please tell me on which private website you have access to 100,000,000 customers?
    I'll take 500,000 customer who are interested in my products over 1 billion who are not.

    That's why it's a good place to start, but you can't have a viable business that just sells on amazon. Would you build your mansion on someone else's land?

    Offline Super Speed

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    Re: Selling on Amazon Master Thread
    « Reply #1948 on: August 14, 2015, 01:11:00 AM »
    From talking to a few sellers recently it seems foolish to only have one account, does that make sense?

    Offline etech0

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    Re: Selling on Amazon Master Thread
    « Reply #1949 on: August 14, 2015, 01:13:25 AM »
    just please tell me on which private website you have access to 100,000,000 customers?
    Why not do both?
    Workflowy. You won't know what you're missing until you try it.

    Offline lifetimedeals

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    Re: Selling on Amazon Master Thread
    « Reply #1950 on: August 14, 2015, 08:30:29 AM »
    From talking to a few sellers recently it seems foolish to only have one account, does that make sense?
    Are you talking about one amazon seller account? Some say it's very tough to open more accounts they have ways of tracking and many get shut down.

    Offline Tzadik Nistar

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    Re: Selling on Amazon Master Thread
    « Reply #1951 on: August 14, 2015, 08:41:26 AM »
    Anyone here buys on alibaba that can help me?
    Sorry for being all "noobish", When the seller quotes you a price FOB. What happens after that how do I get the product shipped to me?
    Tia!!
    About the terms FOB means that the seller pays all the fees for the goods to get onboard the vessel and you need to pay the shipping from there on, EXW means that you have to pay all the shipping fees from the factory's warehouse.
    If its a air shipment you could ask the seller to quote you a price for shipping or you could try getting a quote from a shipping agent here in the us.
    If its a ocean shipment you might want to set up a account with a freight forwarder.
    « Last Edit: August 14, 2015, 08:45:39 AM by Tzadik Nistar »

    Offline clear thinker

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    Re: Selling on Amazon Master Thread
    « Reply #1952 on: August 14, 2015, 10:34:01 AM »
    About the terms FOB means that the seller pays all the fees for the goods to get onboard the vessel and you need to pay the shipping from there on, EXW means that you have to pay all the shipping fees from the factory's warehouse.
    If its a air shipment you could ask the seller to quote you a price for shipping or you could try getting a quote from a shipping agent here in the us.
    If its a ocean shipment you might want to set up a account with a freight forwarder.
    Thanks!
    So if it's FOB who takes care from the port and on?
    I understand that I pay, but who brings it from point A to point B?

    Offline Tzadik Nistar

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    Re: Selling on Amazon Master Thread
    « Reply #1953 on: August 14, 2015, 11:07:42 AM »
    Thanks!
    So if it's FOB who takes care from the port and on?
    I understand that I pay, but who brings it from point A to point B?
    You will need a freight forwarder for that.
    Importing by ocean includes a lot of things, setting up a US customs bond, duty, trucking from the port etc.
    A freight forwarder will be able to help you with all those stuff

    Offline clear thinker

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    Re: Selling on Amazon Master Thread
    « Reply #1954 on: August 14, 2015, 12:43:10 PM »
    You will need a freight forwarder for that.
    Importing by ocean includes a lot of things, setting up a US customs bond, duty, trucking from the port etc.
    A freight forwarder will be able to help you with all those stuff
    Thanks.



    Offline Super Speed

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    Re: Selling on Amazon Master Thread
    « Reply #1957 on: August 19, 2015, 07:39:56 AM »
    Just wanted to post that a friend of mine used ABC to get his account reinstated and was extremely happy with him. He waited 2+ weeks and when he still didn't hear back from Seller Performance he contacted ABC who right away got on the case. He touched base with my friend everyday to let him know where things were holding. He was a real mentch, very efficient and actually got the account reinstated. Would recommend to anyone.

    Offline ABC

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    Re: Selling on Amazon Master Thread
    « Reply #1958 on: August 19, 2015, 08:41:28 AM »
    Just wanted to post that a friend of mine used ABC to get his account reinstated and was extremely happy with him. He waited 2+ weeks and when he still didn't hear back from Seller Performance he contacted ABC who right away got on the case. He touched base with my friend everyday to let him know where things were holding. He was a real mentch, very efficient and actually got the account reinstated. Would recommend to anyone.

    Thanks for your kind words.

    Offline Tzadik Nistar

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    Re: Selling on Amazon Master Thread
    « Reply #1959 on: August 19, 2015, 10:55:15 AM »
    How do I add variations to a existing ASIN?