Topic Wiki

    Selling On Amazon
    When signing up for an account there are two options. If you're just starting out, get the Individual Plan, you can upgrade the account whenever you want.

    Individual Selling PlanProfessional Selling Plan
    $0.99 fee for each item sold. If you sell 40+ items/month, you will need the Professional plan.  Flat fee of $39.99/month and more powerful and flexible tools to manage inventory, reports, feeds and access to web services.

    Amazon is an amazing platform that offers great opportunities for starting a business and making money. However when starting out, take it slow.
    There is much to learn and get used to. Before investing all your savings on a product you hope will quickly turn a profit take the time to familiarize yourself with the system.
    Perhaps start out with a smaller investment just to get your feet wet. Go through the basic guidelines offered by Amazon here.

    Below are tips, clarifications and insights from members of this forum. Feel free to pitch in or ask you questions.

    Some factors to consider before investing in a product to sell:

    1) Price: How much did the item cost you? Have you taken into account shipping costs (both to you and to the customer)? Will you have to pay taxes? Amazon keeps a percentage of every sale (including shipping fees). It’s 15% for most product categories besides a few like electronics that are 8%. You can see the full schedule of fees here. There are several online tools to help you price your products including an FBA Revenue Calculator here and an Amazon built iOS app. A quick way to figure out how much you’d need to charge just to break even after amazon fees is to take the total product cost and then multiply it by 1.1766 (for 15% fees) or 1.087 (for 8% fees).

    2) Velocity:  How fast will the item sell? It's nice to find a product for $10 that you can flip for $100.  But if you’ll only sell 1 a year, it won’t be a very good investment. The best way to determine the velocity of an item is to check the sales rank. Sales rank indicates the popularity of a product compared to other products in its category. The lower the ranking the more popular it is. The iOS app has sales rank baked in too. To get a proper feel for the turnaround time of an item, you'll need to dip your toes in slowly. Note: An item may have a great sales rank due to a recent sale, make sure to check price history on camelcamelcamel.com or keepa.com to get a better picture of the real price and rank of an item.

    3) Return Rate: Even after you sold a few laptops and tablets profitably, you'll have to take into account that a buyer may want to return the item. Certain items have higher rates of return, so make sure to take that into account when deciding whether it's profitable/worth your effort to sell the item.


    Fulfilled By Amazon (FBA):
    The seller sends the items to Amazon warehouse. Amazon takes care of fulfilling the order, and customer service related to the order.

    Pro's Of FBA
    Con's Of FBA
    • Easier to get in the Buy Box
    • You're able to offer Prime shipping
    • For anything above $300, Amazon only charges the standard referral fee. This actually makes FBA cheaper when you take the discounted shipping to Amazon into account.
    • If you have a large or heavy item, shipping the item to the customer can be expensive especially if it is going to a residential address. If you send that item to amazon FBA charges will be much lower than your shipping would have cost. (Including shipping it to FBA)

    • Returns (See this post for a more detailed explanation)
      • Returns are accepted without any restocking fee.
      • Items that are Damaged/missing parts are taken back.
      • Since Amazons is super lax on returns, your return rate will be significantly higher.
      • Refunds may harm your cash flow. When a buyer selects "Return" on his order history, often Amazon will immediately issue him a refund, and debit your account.
    • If the item is not a fast selling item, it will sit in their warehouse. Amazon charges a fee for every 30 Days an item remains their warehouse, it is usually a tiny fee, but it adds up.


    Q: How can I move inventory from one ASIN to another ASIN without having them returned on FBA listings?
    A:
    Before I Teach you guys the method you must keep 2 things in mind:
    1) This Method isn't guaranteed! As we all know how seller support is operating, Since this processes involves them its only about %95 accurate but its still a YMMV!
    2) This is kind of grey whether its in violation of Amazon's policy so i do not take responsibility if you get hit!
    Its a 4 step process make sure to follow them properly! Follow this link

    Q: If I have 3 items to send into FBA and they are splitting me to 3 different locations. Can I ship all 3 items to one location?
    A:
    Yes, you can choose "Inventory Placement Service" in FBA settings to send all your inventory to one nearby warehouse. Amazon charges an additional fee ($.30, CMIIW) per item.
    Note: That even once your inventory reaches Amazon, if Amazon is moving it to a different warehouse, the item will be "back-ordered"

    Q: I'm having a hard time finding a box for a large product, can I just ship with the box the way it came from the store?
    A:
    There might not be a clear cut answer for every scenario. But, some have sold many large printers through FBA, by just putting the shipping label directly on the box and not having an issue.

    Q: What is considered case pack when sending in items to Amazon FBA?
    A:
    Case pack is when all the items in the box are from the same ASIN.

    Q: I'm doing FBA shipping for the first time. and it says "prep required". What does that mean?
    A:
    Prep Required means there is some preparation for the products that will need to be done before it could be added the the Amazon inventory. Typically, it is either labeling the items, taping the boxes shut, or poly bagging. If you do not prepare the items yourself, Amazon can/will do it for a charge.
    Q: What is the buy box? How do I win the buy box?
    A:
    The Buy Box is the box on a product detail page where customers can begin the purchasing process by adding items to their shopping carts.
    To give customers the best possible shopping experience, Sellers must meet performance-based requirements to be eligible to compete for Buy Box placement. All Buy Box eligible offers are then further evaluated to determine the Buy Box winning offer. One "New" and one "Used" condition offer, as applicable, will receive Buy Box placement.

    Q: What is an A-Z claim?
    A:
    When you buy from third-party sellers on Amazon.com, the condition of the item and its timely delivery are guaranteed under the A-to-z Guarantee.
    Therefore, a buyer may open a claim if the above is not met to his expectations.

    Q: I have an item that is handmade how do I go about selling it on?
    A:
    Create your own listing and buy a UPC code.

    Q: Any advice on packaging and shipping?
    Check the Shipping Master Thread

    Q: Why are some items on Amazon missing the Amazon sales rank number?
    A:
    Go to add a product > sell yours  it should be in the top right corner. If it's not there usually it means no one bought yet.

    Q: How do you compare Ebay/paypal fees to Amazon fees?
    A:
    Depends on the category. For a lot of categories,Please Update Categories it may be cheaper, as with Amazon there is just one fee, but for eBay sales there also is a Paypal fee.

    Does the Amazon sales rank mean a lot when researching a product to sell?
    A:
    Yes





    Q: How do I get customers to leave feedback (I tried emails)? I sold multiple items
    recently and no feedback yet
    Please Update

    Q: I Got an email from a buyer where's my stuff? I have a Fedex/UPS delivery confirmation signature. How should I go about this?
    A:
    Firstly, tell the buyer that UPS/Fedex shows that it was signed for, and they should check if the item was delivered to a neighbor, from desk of building ect... Next open an investigation from your end with UPS/Fedex to have them do research and contact their driver of what may have happened to this item. It all depends on how co-operative the buyer is, on exactly how to precede. If they are trying to scam you, then there is not much as a seller you could do. They may open an A-Z claim (you would have to weigh your options if it is worth having a claim) Amazon may or may not grant it in your favor. I have never had this with Amazon. Such a claim is not typical.
    What is more common is if there was no signature, and tracking shows it was delivered, and the buyer is claiming they have not received it.
    For myself - Fedex has reimbursed me multiple times with such instances

    Scams
    Q: I posted an expensive item on Amazon. Somebody sent me a message, asking to clarify the condition of the item is (it was clearly stated in the description), along with a request to reply to his own email, and he'll pay through PayPal. Is there anything this buyer can so to screw me over, after I send him the item? Anything else I should know?

    A: SCAM SCAM SCAM. There is NO reason you should EVER do this. There is a reason why Amazon has this policy. This is how the scams works.
    The guy sends a FAKE email from an email account such as paypal1@realpaypal.com. In reality no money was sent to your account and its bogus. The scammers are hoping that you will think that you got the money and will send the item.
    You should report it to paypal each time. beware! always check your paypal account if the money came.
    Another reason not do this-you will get kicked off amazon for good,sometimes competitors set this up.[/list]



    Commonly used resources

    A List of lots of links to resources commonly used in Amazon selling
    http://www.asgtg.com/amazon-services/


    « Last edited by mgarfin on January 02, 2018, 09:07:51 PM »

    Author Topic: Selling on Amazon Master Thread  (Read 992306 times)

    Offline yudamaan

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    Re: Selling on Amazon Master Thread
    « Reply #1960 on: August 19, 2015, 11:43:16 AM »
    I have a product that I need to label but the upc barcode is larger then the label and shows up on the sides of my label is that a problem? Thank you

    Offline bssadlm

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    Re: Selling on Amazon Master Thread
    « Reply #1961 on: August 19, 2015, 12:33:09 PM »
    Just wanted to post that a friend of mine used ABC to get his account reinstated and was extremely happy with him. He waited 2+ weeks and when he still didn't hear back from Seller Performance he contacted ABC who right away got on the case. He touched base with my friend everyday to let him know where things were holding. He was a real mentch, very efficient and actually got the account reinstated. Would recommend to anyone.
    what is abc?

    Offline yudamaan

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    Re: Selling on Amazon Master Thread
    « Reply #1962 on: August 19, 2015, 12:54:01 PM »

    Offline dudi

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    Re: Selling on Amazon Master Thread
    « Reply #1963 on: August 19, 2015, 01:25:35 PM »
    How do I add variations to a existing ASIN?
    Many ways to do it.
    Depending what category.
    The easiest way is to create them from the ASIN already listed by adding a variation theme and then entering the info in the variation tab.
    Feeds are the easiest way to go if you learn how to do them.

    Offline Tzadik Nistar

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    Re: Selling on Amazon Master Thread
    « Reply #1964 on: August 19, 2015, 01:31:01 PM »
    Many ways to do it.
    Depending what category.
    The easiest way is to create them from the ASIN already listed by adding a variation theme and then entering the info in the variation tab.
    Feeds are the easiest way to go if you learn how to do them.
    Can't add in seller central after creating it already without variation.
    Guess that will need to learn how to upload feeds.
    The category is kitchen
    Anywhere a easy write up how to create feeds?

    Offline dudi

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    Re: Selling on Amazon Master Thread
    « Reply #1965 on: August 19, 2015, 01:42:40 PM »
    Can't add in seller central after creating it already without variation.
    Guess that will need to learn how to upload feeds.
    The category is kitchen
    Anywhere a easy write up how to create feeds?
    There are write ups you need to search the best way is to experiment and you can ask anything I do feeds all day. I'm actually about to load one now

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1966 on: August 19, 2015, 04:34:40 PM »
    Can't add in seller central after creating it already without variation.
    Guess that will need to learn how to upload feeds.
    The category is kitchen
    Anywhere a easy write up how to create feeds?

    Nothing easy about it.
    I use the feeds to create variations and it's hit or miss for me.
    Many times I get errors and can't fix them.
    Though I've done it successfully a bunch of times...

    I think the new Seller University videos might be helpful.
    https://sellercentral.amazon.com/gp/help/201047930/ref=us_selleru_scheadlines_learn
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    Offline dudi

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    Re: Selling on Amazon Master Thread
    « Reply #1967 on: August 19, 2015, 10:23:44 PM »
    Nothing easy about it.
    I use the feeds to create variations and it's hit or miss for me.
    Many times I get errors and can't fix them.
    Though I've done it successfully a bunch of times...

    I think the new Seller University videos might be helpful.
    https://sellercentral.amazon.com/gp/help/201047930/ref=us_selleru_scheadlines_learn
    That is true and I went through that for a full year before I figured it all out.
    So one you can always ask here the errors I can try to help.
    Two I'm going to try one of these days to update the wiki with as much information as possible about feeds

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1968 on: August 20, 2015, 12:08:00 AM »
    That is true and I went through that for a full year before I figured it all out.
    So one you can always ask here the errors I can try to help.
    Two I'm going to try one of these days to update the wiki with as much information as possible about feeds

    Is there any easy way to get Seller Support to create variations for me when I'm ready to give up?
    I have no luck asking them for direct help.
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    Offline dudi

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    Re: Selling on Amazon Master Thread
    « Reply #1969 on: August 20, 2015, 07:52:31 AM »
    Is there any easy way to get Seller Support to create variations for me when I'm ready to give up?
    I have no luck asking them for direct help.
    I got them once after about a hour on the phone to fill a feed up for me and send it to me by email.
    They didn't do a good job at all.

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1970 on: August 20, 2015, 09:28:53 AM »
    That is true and I went through that for a full year before I figured it all out.
    So one you can always ask here the errors I can try to help.
    Two I'm going to try one of these days to update the wiki with as much information as possible about feeds

    These errors are bugging the heck out of me.

    Error 8016   
    The product data provided was insufficient for creating a variation (parent/child) relationship for SKU: [x-y-z]. For more information, see http://sellercentral.amazon.com/gp/errorcode/8016.

    I get this even though my variations are set up perfectly and I have the color info for each SKU in the sheet.
    I made sure to compare every single column to a successful color variation listing that I created before.

    Error 8541   
    The SKU data provided conflicts with the Amazon catalog. The item_id value(s) provided correspond to the ASIN  B00XXXXXX, but some information contradicts with the Amazon catalog. The following are the attribute value(s) that are conflicting: standard_product_id (Merchant: '012345678' / Amazon: '0987654321'). If your product is this ASIN, then modify your data to reflect the Amazon catalog values. Else, check your value(s) for item_id are correct.

    The problem with this error code, it says that the UPCs I entered are in conflict with the UPCs Amazon has for my SKU.
    Meanwhile, I changed the product ID type to ASIN, not UPC, so I have no clue why this error can happen.
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    Offline dudi

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    Re: Selling on Amazon Master Thread
    « Reply #1971 on: August 20, 2015, 09:55:01 AM »


    These errors are bugging the heck out of me.

    Error 8016
    The product data provided was insufficient for creating a variation (parent/child) relationship for SKU: [x-y-z]. For more information, see http://sellercentral.amazon.com/gp/errorcode/8016.

    I get this even though my variations are set up perfectly and I have the color info for each SKU in the sheet.
    I made sure to compare every single column to a successful color variation listing that I created before.

    Error 8541
    The SKU data provided conflicts with the Amazon catalog. The item_id value(s) provided correspond to the ASIN  B00XXXXXX, but some information contradicts with the Amazon catalog. The following are the attribute value(s) that are conflicting: standard_product_id (Merchant: '012345678' / Amazon: '0987654321'). If your product is this ASIN, then modify your data to reflect the Amazon catalog values. Else, check your value(s) for item_id are correct.

    The problem with this error code, it says that the UPCs I entered are in conflict with the UPCs Amazon has for my SKU.
    Meanwhile, I changed the product ID type to ASIN, not UPC, so I have no clue why this error can happen.

    OK so there are fixes for these errors the second one is a bit harder but its doable.
    The first point you should know is that a feed working for you in certain way does not mean its the correct way to do it.
    Error 8016
    Make sure of the following
    In the parentage column the parent should say "parent" and all the children should say "child"
    In the parent SKU column only the children should have the parent SKU the parent shouldn't.
    In the relationship type column only the children should say "Variation" (with a capital V) parent should be blank
    In the variation theme make sure parents and children all have "Color" (capital C also make sure that in kitchen that is how they spell it in Valid Values since they changed it every category).
    That should fix it if not we can try other stuff let me know.

    Error 8541
    Try changing the product ID to "0987654321" and the product ID type to "UPC" that should do it


    Offline dudi

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    Re: Selling on Amazon Master Thread
    « Reply #1972 on: August 20, 2015, 09:55:01 AM »


    These errors are bugging the heck out of me.

    Error 8016
    The product data provided was insufficient for creating a variation (parent/child) relationship for SKU: [x-y-z]. For more information, see http://sellercentral.amazon.com/gp/errorcode/8016.

    I get this even though my variations are set up perfectly and I have the color info for each SKU in the sheet.
    I made sure to compare every single column to a successful color variation listing that I created before.

    Error 8541
    The SKU data provided conflicts with the Amazon catalog. The item_id value(s) provided correspond to the ASIN  B00XXXXXX, but some information contradicts with the Amazon catalog. The following are the attribute value(s) that are conflicting: standard_product_id (Merchant: '012345678' / Amazon: '0987654321'). If your product is this ASIN, then modify your data to reflect the Amazon catalog values. Else, check your value(s) for item_id are correct.

    The problem with this error code, it says that the UPCs I entered are in conflict with the UPCs Amazon has for my SKU.
    Meanwhile, I changed the product ID type to ASIN, not UPC, so I have no clue why this error can happen.

    OK so there are fixes for these errors the second one is a bit harder but its doable.
    The first point you should know is that a feed working for you in certain way does not mean its the correct way to do it.
    Error 8016
    Make sure of the following
    In the parentage column the parent should say "parent" and all the children should say "child"
    In the parent SKU column only the children should have the parent SKU the parent shouldn't.
    In the relationship type column only the children should say "Variation" (with a capital V) parent should be blank
    In the variation theme make sure parents and children all have "Color" (capital C also make sure that in kitchen that is how they spell it in Valid Values since they changed it every category).
    That should fix it if not we can try other stuff let me know.

    Error 8541
    Try changing the product ID to "0987654321" and the product ID type to "UPC" that should do it


    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1973 on: August 20, 2015, 10:13:19 AM »

    OK so there are fixes for these errors the second one is a bit harder but its doable.
    The first point you should know is that a feed working for you in certain way does not mean its the correct way to do it.
    Error 8016
    Make sure of the following
    In the parentage column the parent should say "parent" and all the children should say "child"
    In the parent SKU column only the children should have the parent SKU the parent shouldn't.
    In the relationship type column only the children should say "Variation" (with a capital V) parent should be blank
    In the variation theme make sure parents and children all have "Color" (capital C also make sure that in kitchen that is how they spell it in Valid Values since they changed it every category).
    That should fix it if not we can try other stuff let me know.

    I had everything correct besides the capitalization. Never heard of that requirement, and my other listings in the same category work without that.
    Uploaded with the corrections, same error.

    Quote
    Error 8541
    Try changing the product ID to "0987654321" and the product ID type to "UPC" that should do it

    When I uploaded I used the values from the Amazon edit listing page, but I see that it's different from the processing report.
    I tried uploading again with the UPCs from the processing report.
    Now it created a variation but it swapped info from one product to the next.

    This is madness..

    Thanks for your help.
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    Offline dudi

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    Re: Selling on Amazon Master Thread
    « Reply #1974 on: August 20, 2015, 10:28:54 AM »
    I had everything correct besides the capitalization. Never heard of that requirement, and my other listings in the same category work without that.
    Uploaded with the corrections, same error.

    When I uploaded I used the values from the Amazon edit listing page, but I see that it's different from the processing report.
    I tried uploading again with the UPCs from the processing report.
    Now it created a variation but it swapped info from one product to the next.

    This is madness..

    Thanks for your help.
    For 8016 try using the color map column too input for every color a valid color from the valid values list should be as cookies as possible to the truth but doesn't have to be make sure that every color has a different value
    ETA: for the UPC what info did it change?
    « Last Edit: August 20, 2015, 10:34:13 AM by dudi »

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1975 on: August 20, 2015, 10:44:57 AM »
    For 8016 try using the color map column too input for every color a valid color from the valid values list should be as cookies as possible to the truth but doesn't have to be make sure that every color has a different value
    ETA: for the UPC what info did it change?

    Never mind, I got it back to normal, and it's now a good variation.
    Thanks for your help.

    I orginally tried putting the UPCs from the processing report, and that mixed up the 2 skus, along with the inventory and pictures.
    So if someone would buy one of my products, they would receive the wrong color from FBA.

    So I tried swapping the UPCs between the 2 products, and that didn't change anything. (If the UPCs mixed everything up, I figured swapping them would bring it back to normal).
    Lastly, I changed the product ID type back to ASIN and put in the original ASINs for the products, and it changed everything back to normal, while maintaining the vaariation.
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    Offline dudi

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    Re: Selling on Amazon Master Thread
    « Reply #1976 on: August 20, 2015, 10:48:36 AM »
    Never mind, I got it back to normal, and it's now a good variation.
    Thanks for your help.

    I orginally tried putting the UPCs from the processing report, and that mixed up the 2 skus, along with the inventory and pictures.
    So if someone would buy one of my products, they would receive the wrong color from FBA.

    So I tried swapping the UPCs between the 2 products, and that didn't change anything. (If the UPCs mixed everything up, I figured swapping them would bring it back to normal).
    Lastly, I changed the product ID type back to ASIN and put in the original ASINs for the products, and it changed everything back to normal, while maintaining the vaariation.
    Sure happy to help.
    Did the color map work?

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1977 on: August 20, 2015, 10:55:03 AM »
    Sure happy to help.
    Did the color map work?

    I had it fixed before I saw your message.
    I'm not sure what you mean by color map, is that the extremely limited list of like 10 colors?
    I'm selling jewelry- and gold, silver, and basic jewelry colors are not available to choose.
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    Offline dudi

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    Re: Selling on Amazon Master Thread
    « Reply #1978 on: August 20, 2015, 10:58:17 AM »
    I had it fixed before I saw your message.
    I'm not sure what you mean by color map, is that the extremely limited list of like 10 colors?
    I'm selling jewelry- and gold, silver, and basic jewelry colors are not available to choose.
    How did you fix it?
    Color map doesn't show up in your product page its just a override for when amazon doesn't recognize the color you wrote.

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #1979 on: August 20, 2015, 02:33:38 PM »
    How did you fix it?
    Color map doesn't show up in your product page its just a override for when amazon doesn't recognize the color you wrote.

    I fixed it as described a few posts ago.
    I still don't understand what the color map is, and where I can find it?
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