Topic Wiki

    Selling On Amazon
    When signing up for an account there are two options. If you're just starting out, get the Individual Plan, you can upgrade the account whenever you want.

    Individual Selling PlanProfessional Selling Plan
    $0.99 fee for each item sold. If you sell 40+ items/month, you will need the Professional plan.  Flat fee of $39.99/month and more powerful and flexible tools to manage inventory, reports, feeds and access to web services.

    Amazon is an amazing platform that offers great opportunities for starting a business and making money. However when starting out, take it slow.
    There is much to learn and get used to. Before investing all your savings on a product you hope will quickly turn a profit take the time to familiarize yourself with the system.
    Perhaps start out with a smaller investment just to get your feet wet. Go through the basic guidelines offered by Amazon here.

    Below are tips, clarifications and insights from members of this forum. Feel free to pitch in or ask you questions.

    Some factors to consider before investing in a product to sell:

    1) Price: How much did the item cost you? Have you taken into account shipping costs (both to you and to the customer)? Will you have to pay taxes? Amazon keeps a percentage of every sale (including shipping fees). It’s 15% for most product categories besides a few like electronics that are 8%. You can see the full schedule of fees here. There are several online tools to help you price your products including an FBA Revenue Calculator here and an Amazon built iOS app. A quick way to figure out how much you’d need to charge just to break even after amazon fees is to take the total product cost and then multiply it by 1.1766 (for 15% fees) or 1.087 (for 8% fees).

    2) Velocity:  How fast will the item sell? It's nice to find a product for $10 that you can flip for $100.  But if you’ll only sell 1 a year, it won’t be a very good investment. The best way to determine the velocity of an item is to check the sales rank. Sales rank indicates the popularity of a product compared to other products in its category. The lower the ranking the more popular it is. The iOS app has sales rank baked in too. To get a proper feel for the turnaround time of an item, you'll need to dip your toes in slowly. Note: An item may have a great sales rank due to a recent sale, make sure to check price history on camelcamelcamel.com or keepa.com to get a better picture of the real price and rank of an item.

    3) Return Rate: Even after you sold a few laptops and tablets profitably, you'll have to take into account that a buyer may want to return the item. Certain items have higher rates of return, so make sure to take that into account when deciding whether it's profitable/worth your effort to sell the item.


    Fulfilled By Amazon (FBA):
    The seller sends the items to Amazon warehouse. Amazon takes care of fulfilling the order, and customer service related to the order.

    Pro's Of FBA
    Con's Of FBA
    • Easier to get in the Buy Box
    • You're able to offer Prime shipping
    • For anything above $300, Amazon only charges the standard referral fee. This actually makes FBA cheaper when you take the discounted shipping to Amazon into account.
    • If you have a large or heavy item, shipping the item to the customer can be expensive especially if it is going to a residential address. If you send that item to amazon FBA charges will be much lower than your shipping would have cost. (Including shipping it to FBA)

    • Returns (See this post for a more detailed explanation)
      • Returns are accepted without any restocking fee.
      • Items that are Damaged/missing parts are taken back.
      • Since Amazons is super lax on returns, your return rate will be significantly higher.
      • Refunds may harm your cash flow. When a buyer selects "Return" on his order history, often Amazon will immediately issue him a refund, and debit your account.
    • If the item is not a fast selling item, it will sit in their warehouse. Amazon charges a fee for every 30 Days an item remains their warehouse, it is usually a tiny fee, but it adds up.


    Q: How can I move inventory from one ASIN to another ASIN without having them returned on FBA listings?
    A:
    Before I Teach you guys the method you must keep 2 things in mind:
    1) This Method isn't guaranteed! As we all know how seller support is operating, Since this processes involves them its only about %95 accurate but its still a YMMV!
    2) This is kind of grey whether its in violation of Amazon's policy so i do not take responsibility if you get hit!
    Its a 4 step process make sure to follow them properly! Follow this link

    Q: If I have 3 items to send into FBA and they are splitting me to 3 different locations. Can I ship all 3 items to one location?
    A:
    Yes, you can choose "Inventory Placement Service" in FBA settings to send all your inventory to one nearby warehouse. Amazon charges an additional fee ($.30, CMIIW) per item.
    Note: That even once your inventory reaches Amazon, if Amazon is moving it to a different warehouse, the item will be "back-ordered"

    Q: I'm having a hard time finding a box for a large product, can I just ship with the box the way it came from the store?
    A:
    There might not be a clear cut answer for every scenario. But, some have sold many large printers through FBA, by just putting the shipping label directly on the box and not having an issue.

    Q: What is considered case pack when sending in items to Amazon FBA?
    A:
    Case pack is when all the items in the box are from the same ASIN.

    Q: I'm doing FBA shipping for the first time. and it says "prep required". What does that mean?
    A:
    Prep Required means there is some preparation for the products that will need to be done before it could be added the the Amazon inventory. Typically, it is either labeling the items, taping the boxes shut, or poly bagging. If you do not prepare the items yourself, Amazon can/will do it for a charge.
    Q: What is the buy box? How do I win the buy box?
    A:
    The Buy Box is the box on a product detail page where customers can begin the purchasing process by adding items to their shopping carts.
    To give customers the best possible shopping experience, Sellers must meet performance-based requirements to be eligible to compete for Buy Box placement. All Buy Box eligible offers are then further evaluated to determine the Buy Box winning offer. One "New" and one "Used" condition offer, as applicable, will receive Buy Box placement.

    Q: What is an A-Z claim?
    A:
    When you buy from third-party sellers on Amazon.com, the condition of the item and its timely delivery are guaranteed under the A-to-z Guarantee.
    Therefore, a buyer may open a claim if the above is not met to his expectations.

    Q: I have an item that is handmade how do I go about selling it on?
    A:
    Create your own listing and buy a UPC code.

    Q: Any advice on packaging and shipping?
    Check the Shipping Master Thread

    Q: Why are some items on Amazon missing the Amazon sales rank number?
    A:
    Go to add a product > sell yours  it should be in the top right corner. If it's not there usually it means no one bought yet.

    Q: How do you compare Ebay/paypal fees to Amazon fees?
    A:
    Depends on the category. For a lot of categories,Please Update Categories it may be cheaper, as with Amazon there is just one fee, but for eBay sales there also is a Paypal fee.

    Does the Amazon sales rank mean a lot when researching a product to sell?
    A:
    Yes





    Q: How do I get customers to leave feedback (I tried emails)? I sold multiple items
    recently and no feedback yet
    Please Update

    Q: I Got an email from a buyer where's my stuff? I have a Fedex/UPS delivery confirmation signature. How should I go about this?
    A:
    Firstly, tell the buyer that UPS/Fedex shows that it was signed for, and they should check if the item was delivered to a neighbor, from desk of building ect... Next open an investigation from your end with UPS/Fedex to have them do research and contact their driver of what may have happened to this item. It all depends on how co-operative the buyer is, on exactly how to precede. If they are trying to scam you, then there is not much as a seller you could do. They may open an A-Z claim (you would have to weigh your options if it is worth having a claim) Amazon may or may not grant it in your favor. I have never had this with Amazon. Such a claim is not typical.
    What is more common is if there was no signature, and tracking shows it was delivered, and the buyer is claiming they have not received it.
    For myself - Fedex has reimbursed me multiple times with such instances

    Scams
    Q: I posted an expensive item on Amazon. Somebody sent me a message, asking to clarify the condition of the item is (it was clearly stated in the description), along with a request to reply to his own email, and he'll pay through PayPal. Is there anything this buyer can so to screw me over, after I send him the item? Anything else I should know?

    A: SCAM SCAM SCAM. There is NO reason you should EVER do this. There is a reason why Amazon has this policy. This is how the scams works.
    The guy sends a FAKE email from an email account such as paypal1@realpaypal.com. In reality no money was sent to your account and its bogus. The scammers are hoping that you will think that you got the money and will send the item.
    You should report it to paypal each time. beware! always check your paypal account if the money came.
    Another reason not do this-you will get kicked off amazon for good,sometimes competitors set this up.[/list]



    Commonly used resources

    A List of lots of links to resources commonly used in Amazon selling
    http://www.asgtg.com/amazon-services/


    « Last edited by mgarfin on January 02, 2018, 09:07:51 PM »

    Author Topic: Selling on Amazon Master Thread  (Read 991785 times)

    Offline Wizard

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    Re: Selling on Amazon Master Thread
    « Reply #2440 on: February 15, 2016, 07:18:54 PM »
    Yep that's definitely true. This is my second violation so I don't want to risk getting my account closed down now, at least not until my other accounts are up and running for a bit . thx- I'll check with ABC I guess..
    Yup ;) Hatzlacha!
    If you are trying to get my attention/assistance and I'm not responding, please feel free to PM me. :)

    Offline theblakdavid

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    Re: Selling on Amazon Master Thread
    « Reply #2441 on: February 15, 2016, 07:21:17 PM »
    Thx. How'd u get that face in middle of ur text? Mine made huge spaces...

    Offline theblakdavid

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    Re: Selling on Amazon Master Thread
    « Reply #2442 on: February 15, 2016, 07:22:17 PM »
    Oh... Like this..😁😁.. Got it I think..

    Offline theblakdavid

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    Re: Selling on Amazon Master Thread
    « Reply #2443 on: February 15, 2016, 07:23:15 PM »
    Nope

    Offline Wizard

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    Re: Selling on Amazon Master Thread
    « Reply #2444 on: February 15, 2016, 07:26:05 PM »
    Nope
    What do you mean? You did pics in middle of texts in both your posts. What browser you using?
    If you are trying to get my attention/assistance and I'm not responding, please feel free to PM me. :)

    Offline theblakdavid

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    Re: Selling on Amazon Master Thread
    « Reply #2445 on: February 15, 2016, 07:28:06 PM »
    That's odd.. I'm using Tapatalk. In my first post the pic showed up as its own paragraph. In your post it came in middle of the text, like another letter. In my second post I don't see any pics at all...

    Offline Wizard

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    Re: Selling on Amazon Master Thread
    « Reply #2446 on: February 15, 2016, 07:44:05 PM »
    That's odd.. I'm using Tapatalk. In my first post the pic showed up as its own paragraph. In your post it came in middle of the text, like another letter. In my second post I don't see any pics at all...
    That's weird. I'm using Safari browser and your pics are normal. Are you hitting the : and ) for the smile or you putting in from your phones emoji keyboard or something else?
    If you are trying to get my attention/assistance and I'm not responding, please feel free to PM me. :)

    Offline theblakdavid

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    Re: Selling on Amazon Master Thread
    « Reply #2447 on: February 15, 2016, 07:46:12 PM »
    I tried the keyboard, and the emoji input that Tapatalk has.. Odd.. I'll check out the posts on the site itself when I get to a computer I guess..

    Offline Wizard

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    Re: Selling on Amazon Master Thread
    « Reply #2448 on: February 15, 2016, 07:49:29 PM »
    I tried the keyboard, and the emoji input that Tapatalk has.. Odd.. I'll check out the posts on the site itself when I get to a computer I guess..
    Yeh, seems like the app acts differently to when you input emoji from diff methods... They'll probably update app with a fix eventually. On the site your posts are normal..
    If you are trying to get my attention/assistance and I'm not responding, please feel free to PM me. :)

    Offline Marko Rubio

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    Re: Selling on Amazon Master Thread
    « Reply #2449 on: February 15, 2016, 09:28:18 PM »
    I wana share a office with anpother person also doing amazon,I know amazon is closing down accounts if they see 2 accounts from same ip address, is that only if u have 2 accounts from same computer ip address or even if its just the same internet ip address?
    (having 2 computers in 1 office with same internet connection)
    Do u have any different idea for a signature?

    Offline mendy from lakewood

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    Re: Selling on Amazon Master Thread
    « Reply #2450 on: February 15, 2016, 10:05:01 PM »
    I wana share a office with anpother person also doing amazon,I know amazon is closing down accounts if they see 2 accounts from same ip address, is that only if u have 2 accounts from same computer ip address or even if its just the same internet ip address?
    (having 2 computers in 1 office with same internet connection)
    you could get a few different ip addresses with optimum
    "Respect is earned, Honesty is appreciated, Trust is gained, Loyalty is returned"

    Offline Marko Rubio

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    Re: Selling on Amazon Master Thread
    « Reply #2451 on: February 15, 2016, 10:10:06 PM »
    you could get a few different ip addresses with optimum
    thanks, that's exactly my next question, how is it working with wifi connections, if im connectiNG to TWC or cable wife or cisco optimum etc. will I have the same ip address then all other ppl connected to that cable company?
    in other words am I getting there ip address or each invidual who connects with his own username password is getting a separate ip address? TIA
    Do u have any different idea for a signature?

    Offline mendy from lakewood

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    Re: Selling on Amazon Master Thread
    « Reply #2452 on: February 15, 2016, 10:35:05 PM »
    thanks, that's exactly my next question, how is it working with wifi connections, if im connectiNG to TWC or cable wife or cisco optimum etc. will I have the same ip address then all other ppl connected to that cable company?
    in other words am I getting there ip address or each invidual who connects with his own username password is getting a separate ip address? TIA
    i believe and fell free to correct me that if your using the same Internet source then Amazon can link the accounts and what I was aging was you can pay optimum a small fee to have a 2nd connection....
    "Respect is earned, Honesty is appreciated, Trust is gained, Loyalty is returned"

    Offline Wizard

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    Re: Selling on Amazon Master Thread
    « Reply #2453 on: February 15, 2016, 10:58:21 PM »
    I wana share a office with anpother person also doing amazon,I know amazon is closing down accounts if they see 2 accounts from same ip address, is that only if u have 2 accounts from same computer ip address or even if its just the same internet ip address?
    (having 2 computers in 1 office with same internet connection)
    I don't think IP is the only thing Amazon uses to connect accounts. But the optimum idea sounds good. From what I understand, each residence/business with Internet service would have a different public IP address. If you do the 2nd IP from optimum, then maybe ask them how you can keep the two IPs separate when connecting via Wifi... Hatzlacha!
    If you are trying to get my attention/assistance and I'm not responding, please feel free to PM me. :)

    Offline theblakdavid

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    Re: Selling on Amazon Master Thread
    « Reply #2454 on: February 16, 2016, 02:36:25 AM »
    I wana share a office with anpother person also doing amazon,I know amazon is closing down accounts if they see 2 accounts from same ip address, is that only if u have 2 accounts from same computer ip address or even if its just the same internet ip address?
    (having 2 computers in 1 office with same internet connection)
    IP addresses are one of many ways they link accounts. Most of the time they wouldn't link two accounts based solely on the same IP addresses. Additionally, if the WiFi  that you are talking about is public WiFi, its less of a problem, as public WiFi are registered as public WiFi and amazon knows as much. The computers address, however, known as a Mac address, is enough to link accounts.
    thanks, that's exactly my next question, how is it working with wifi connections, if im connectiNG to TWC or cable wife or cisco optimum etc. will I have the same ip address then all other ppl connected to that cable company?
    in other words am I getting there ip address or each invidual who connects with his own username password is getting a separate ip address? TIA
    Each computer has its own Mac address, and each router has its own IP address, by default. So if you log in with a different user name with a different computer, the Mac address will be different because it's a different computer, but the IP address will be the same. When you connect google what's my IP address to check, google will tell you what your IP is.
    i believe and fell free to correct me that if your using the same Internet source then Amazon can link the accounts and what I was aging was you can pay optimum a small fee to have a 2nd connection....


    I don't think IP is the only thing Amazon uses to connect accounts. But the optimum idea sounds good. From what I understand, each residence/business with Internet service would have a different public IP address. If you do the 2nd IP from optimum, then maybe ask them how you can keep the two IPs separate when connecting via Wifi... Hatzlacha!

    That's 100% correct. IP isnt the only way Amazon links accounts, and most of the time they wouldn't link based only on that. Combined with other links, they will add that to the picture. There's a great blog out there that has all the info- check out aspkin.com

    Offline ABC

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    Re: Selling on Amazon Master Thread
    « Reply #2455 on: February 16, 2016, 05:59:50 AM »
    How can I PM Abc, the person that goes under the name Abc?

    I just saw your post, I didn't receive a PM from you.
    If you are still looking for me, click on my name and send a massage.
    (I hope you don't need me anymore :D)

    Offline theblakdavid

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    Re: Selling on Amazon Master Thread
    « Reply #2456 on: February 16, 2016, 06:45:51 AM »


    I just saw your post, I didn't receive a PM from you.
    If you are still looking for me, click on my name and send a massage.
    (I hope you don't need me anymore :D)

    Ha, yes thanks. I still need you, yes. I will be sending you a PM shortly. Thanks.

    Offline theblakdavid

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    Re: Selling on Amazon Master Thread
    « Reply #2457 on: February 16, 2016, 07:04:48 AM »
    Whoops I thought that was directed at me. Mistake.

    Offline Aussie88

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    Re: Selling on Amazon Master Thread
    « Reply #2458 on: February 16, 2016, 09:20:44 AM »
    Someone purchased something I had listed as non-FBA. He then requested a change of address through Amazon's messaging. What's the best way to go about it? I offered to cancel and he can repurchase it, but he hasn't replied yet. Should I still cancel? And if not, which address should I ship to?

    Offline ABC

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    Re: Selling on Amazon Master Thread
    « Reply #2459 on: February 16, 2016, 09:45:23 AM »
    Whoops I thought that was directed at me. Mistake.

    It's fine, I won't ignore your message either.