Topic Wiki

    Selling On Amazon
    When signing up for an account there are two options. If you're just starting out, get the Individual Plan, you can upgrade the account whenever you want.

    Individual Selling PlanProfessional Selling Plan
    $0.99 fee for each item sold. If you sell 40+ items/month, you will need the Professional plan.  Flat fee of $39.99/month and more powerful and flexible tools to manage inventory, reports, feeds and access to web services.

    Amazon is an amazing platform that offers great opportunities for starting a business and making money. However when starting out, take it slow.
    There is much to learn and get used to. Before investing all your savings on a product you hope will quickly turn a profit take the time to familiarize yourself with the system.
    Perhaps start out with a smaller investment just to get your feet wet. Go through the basic guidelines offered by Amazon here.

    Below are tips, clarifications and insights from members of this forum. Feel free to pitch in or ask you questions.

    Some factors to consider before investing in a product to sell:

    1) Price: How much did the item cost you? Have you taken into account shipping costs (both to you and to the customer)? Will you have to pay taxes? Amazon keeps a percentage of every sale (including shipping fees). It’s 15% for most product categories besides a few like electronics that are 8%. You can see the full schedule of fees here. There are several online tools to help you price your products including an FBA Revenue Calculator here and an Amazon built iOS app. A quick way to figure out how much you’d need to charge just to break even after amazon fees is to take the total product cost and then multiply it by 1.1766 (for 15% fees) or 1.087 (for 8% fees).

    2) Velocity:  How fast will the item sell? It's nice to find a product for $10 that you can flip for $100.  But if you’ll only sell 1 a year, it won’t be a very good investment. The best way to determine the velocity of an item is to check the sales rank. Sales rank indicates the popularity of a product compared to other products in its category. The lower the ranking the more popular it is. The iOS app has sales rank baked in too. To get a proper feel for the turnaround time of an item, you'll need to dip your toes in slowly. Note: An item may have a great sales rank due to a recent sale, make sure to check price history on camelcamelcamel.com or keepa.com to get a better picture of the real price and rank of an item.

    3) Return Rate: Even after you sold a few laptops and tablets profitably, you'll have to take into account that a buyer may want to return the item. Certain items have higher rates of return, so make sure to take that into account when deciding whether it's profitable/worth your effort to sell the item.


    Fulfilled By Amazon (FBA):
    The seller sends the items to Amazon warehouse. Amazon takes care of fulfilling the order, and customer service related to the order.

    Pro's Of FBA
    Con's Of FBA
    • Easier to get in the Buy Box
    • You're able to offer Prime shipping
    • For anything above $300, Amazon only charges the standard referral fee. This actually makes FBA cheaper when you take the discounted shipping to Amazon into account.
    • If you have a large or heavy item, shipping the item to the customer can be expensive especially if it is going to a residential address. If you send that item to amazon FBA charges will be much lower than your shipping would have cost. (Including shipping it to FBA)

    • Returns (See this post for a more detailed explanation)
      • Returns are accepted without any restocking fee.
      • Items that are Damaged/missing parts are taken back.
      • Since Amazons is super lax on returns, your return rate will be significantly higher.
      • Refunds may harm your cash flow. When a buyer selects "Return" on his order history, often Amazon will immediately issue him a refund, and debit your account.
    • If the item is not a fast selling item, it will sit in their warehouse. Amazon charges a fee for every 30 Days an item remains their warehouse, it is usually a tiny fee, but it adds up.


    Q: How can I move inventory from one ASIN to another ASIN without having them returned on FBA listings?
    A:
    Before I Teach you guys the method you must keep 2 things in mind:
    1) This Method isn't guaranteed! As we all know how seller support is operating, Since this processes involves them its only about %95 accurate but its still a YMMV!
    2) This is kind of grey whether its in violation of Amazon's policy so i do not take responsibility if you get hit!
    Its a 4 step process make sure to follow them properly! Follow this link

    Q: If I have 3 items to send into FBA and they are splitting me to 3 different locations. Can I ship all 3 items to one location?
    A:
    Yes, you can choose "Inventory Placement Service" in FBA settings to send all your inventory to one nearby warehouse. Amazon charges an additional fee ($.30, CMIIW) per item.
    Note: That even once your inventory reaches Amazon, if Amazon is moving it to a different warehouse, the item will be "back-ordered"

    Q: I'm having a hard time finding a box for a large product, can I just ship with the box the way it came from the store?
    A:
    There might not be a clear cut answer for every scenario. But, some have sold many large printers through FBA, by just putting the shipping label directly on the box and not having an issue.

    Q: What is considered case pack when sending in items to Amazon FBA?
    A:
    Case pack is when all the items in the box are from the same ASIN.

    Q: I'm doing FBA shipping for the first time. and it says "prep required". What does that mean?
    A:
    Prep Required means there is some preparation for the products that will need to be done before it could be added the the Amazon inventory. Typically, it is either labeling the items, taping the boxes shut, or poly bagging. If you do not prepare the items yourself, Amazon can/will do it for a charge.
    Q: What is the buy box? How do I win the buy box?
    A:
    The Buy Box is the box on a product detail page where customers can begin the purchasing process by adding items to their shopping carts.
    To give customers the best possible shopping experience, Sellers must meet performance-based requirements to be eligible to compete for Buy Box placement. All Buy Box eligible offers are then further evaluated to determine the Buy Box winning offer. One "New" and one "Used" condition offer, as applicable, will receive Buy Box placement.

    Q: What is an A-Z claim?
    A:
    When you buy from third-party sellers on Amazon.com, the condition of the item and its timely delivery are guaranteed under the A-to-z Guarantee.
    Therefore, a buyer may open a claim if the above is not met to his expectations.

    Q: I have an item that is handmade how do I go about selling it on?
    A:
    Create your own listing and buy a UPC code.

    Q: Any advice on packaging and shipping?
    Check the Shipping Master Thread

    Q: Why are some items on Amazon missing the Amazon sales rank number?
    A:
    Go to add a product > sell yours  it should be in the top right corner. If it's not there usually it means no one bought yet.

    Q: How do you compare Ebay/paypal fees to Amazon fees?
    A:
    Depends on the category. For a lot of categories,Please Update Categories it may be cheaper, as with Amazon there is just one fee, but for eBay sales there also is a Paypal fee.

    Does the Amazon sales rank mean a lot when researching a product to sell?
    A:
    Yes





    Q: How do I get customers to leave feedback (I tried emails)? I sold multiple items
    recently and no feedback yet
    Please Update

    Q: I Got an email from a buyer where's my stuff? I have a Fedex/UPS delivery confirmation signature. How should I go about this?
    A:
    Firstly, tell the buyer that UPS/Fedex shows that it was signed for, and they should check if the item was delivered to a neighbor, from desk of building ect... Next open an investigation from your end with UPS/Fedex to have them do research and contact their driver of what may have happened to this item. It all depends on how co-operative the buyer is, on exactly how to precede. If they are trying to scam you, then there is not much as a seller you could do. They may open an A-Z claim (you would have to weigh your options if it is worth having a claim) Amazon may or may not grant it in your favor. I have never had this with Amazon. Such a claim is not typical.
    What is more common is if there was no signature, and tracking shows it was delivered, and the buyer is claiming they have not received it.
    For myself - Fedex has reimbursed me multiple times with such instances

    Scams
    Q: I posted an expensive item on Amazon. Somebody sent me a message, asking to clarify the condition of the item is (it was clearly stated in the description), along with a request to reply to his own email, and he'll pay through PayPal. Is there anything this buyer can so to screw me over, after I send him the item? Anything else I should know?

    A: SCAM SCAM SCAM. There is NO reason you should EVER do this. There is a reason why Amazon has this policy. This is how the scams works.
    The guy sends a FAKE email from an email account such as paypal1@realpaypal.com. In reality no money was sent to your account and its bogus. The scammers are hoping that you will think that you got the money and will send the item.
    You should report it to paypal each time. beware! always check your paypal account if the money came.
    Another reason not do this-you will get kicked off amazon for good,sometimes competitors set this up.[/list]



    Commonly used resources

    A List of lots of links to resources commonly used in Amazon selling
    http://www.asgtg.com/amazon-services/


    « Last edited by mgarfin on January 02, 2018, 09:07:51 PM »

    Author Topic: Selling on Amazon Master Thread  (Read 992400 times)

    Offline lifetimedeals

    • Dansdeals Lifetime Platinum Elite
    • *******
    • Join Date: Nov 2012
    • Posts: 1672
    • Total likes: 15
    • DansDeals.com Hat Tips 0
      • View Profile
    • Location: NY
    Re: Selling on Amazon Master Thread
    « Reply #2540 on: March 03, 2016, 03:39:32 PM »
    I see in my selling account in red a X by Return Dissatisfaction Rate then X Negative Return Feedback Rate last 60 days shows 20% is this something I should worry about? What should I do? Thanks.

    Offline yuneeq

    • Dansdeals Lifetime Presidential Platinum Elite
    • *********
    • Join Date: Jan 2013
    • Posts: 8880
    • Total likes: 4047
    • DansDeals.com Hat Tips 10
    • Gender: Male
      • View Profile
    • Location: NJ
    Re: Selling on Amazon Master Thread
    « Reply #2541 on: March 03, 2016, 03:41:00 PM »
    Does anyone know anything about Prep services. Im thinking of outsourcing to one, and I want to know if anyone here has any experience.

    See here.
    https://www.reddit.com/r/FulfillmentByAmazon/comments/3eq4m0/updated_list_of_fba_prep_and_ship_companies/

    I have a little bit of experience.
    Visibly Jewish

    Offline yuneeq

    • Dansdeals Lifetime Presidential Platinum Elite
    • *********
    • Join Date: Jan 2013
    • Posts: 8880
    • Total likes: 4047
    • DansDeals.com Hat Tips 10
    • Gender: Male
      • View Profile
    • Location: NJ
    Re: Selling on Amazon Master Thread
    « Reply #2542 on: March 03, 2016, 03:46:35 PM »
    Ok thanks. Do you know if it is a good platform?

    It's a great platform, but you would get a more helpful answer if you were specific about what you need.
    Visibly Jewish

    Offline ya

    • Dansdeals Platinum Elite + Lifetime Gold Elite
    • ******
    • Join Date: Jun 2010
    • Posts: 954
    • Total likes: 28
    • DansDeals.com Hat Tips 0
      • View Profile
    Re: Selling on Amazon Master Thread
    « Reply #2543 on: March 03, 2016, 03:49:34 PM »
    I see in my selling account in red a X by Return Dissatisfaction Rate then X Negative Return Feedback Rate last 60 days shows 20% is this something I should worry about? What should I do? Thanks.
    Yes you should. Its new and now part of your metrics

    Offline yitz1000

    • Dansdeals Gold Elite
    • ***
    • Join Date: Aug 2015
    • Posts: 219
    • Total likes: 21
    • DansDeals.com Hat Tips 0
    • Gender: Male
      • View Profile
    • Location: Brooklyn NY
    Re: Selling on Amazon Master Thread
    « Reply #2544 on: March 03, 2016, 03:50:24 PM »
    Does anyone know anything about Prep services. Im thinking of outsourcing to one, and I want to know if anyone here has any experience.
    Ultimate Packers - Amrom Weinstock 845-500-3804 amazonpacking@gmail.com - He's really good.

    Offline incendia

    • Dansdeals Lifetime Platinum Elite
    • *******
    • Join Date: Sep 2011
    • Posts: 1278
    • Total likes: 85
    • DansDeals.com Hat Tips 8
      • View Profile
    Re: Selling on Amazon Master Thread
    « Reply #2545 on: March 03, 2016, 04:45:51 PM »
    Ultimate Packers - Amrom Weinstock 845-500-3804 amazonpacking@gmail.com - He's really good.
    link?

    Offline yitz1000

    • Dansdeals Gold Elite
    • ***
    • Join Date: Aug 2015
    • Posts: 219
    • Total likes: 21
    • DansDeals.com Hat Tips 0
    • Gender: Male
      • View Profile
    • Location: Brooklyn NY
    Re: Selling on Amazon Master Thread
    « Reply #2546 on: March 03, 2016, 04:48:04 PM »
    link?
    No website. Call or email him.

    Offline theblakdavid

    • Dansdeals Platinum Elite + Lifetime Silver Elite
    • *****
    • Join Date: Feb 2016
    • Posts: 617
    • Total likes: 36
    • DansDeals.com Hat Tips 0
    • Gender: Male
      • View Profile
    • Location: NY
    Re: Selling on Amazon Master Thread
    « Reply #2547 on: March 03, 2016, 04:56:35 PM »
    Ultimate Packers - Amrom Weinstock 845-500-3804 amazonpacking@gmail.com - He's really good.
    Where's he based?

    Offline yitz1000

    • Dansdeals Gold Elite
    • ***
    • Join Date: Aug 2015
    • Posts: 219
    • Total likes: 21
    • DansDeals.com Hat Tips 0
    • Gender: Male
      • View Profile
    • Location: Brooklyn NY
    Re: Selling on Amazon Master Thread
    « Reply #2548 on: March 03, 2016, 05:00:42 PM »

    Offline Abebee

    • Dansdeals Lifetime Presidential Platinum Elite
    • *********
    • Join Date: Nov 2015
    • Posts: 6396
    • Total likes: 597
    • DansDeals.com Hat Tips 735
    • Gender: Male
      • View Profile
    • Location: New York
    • Programs: National EE
    Re: Selling on Amazon Master Thread
    « Reply #2549 on: March 03, 2016, 08:53:16 PM »
    hi
    to send in hazard is only by invitation  if you can got in let me know trying for a few years
    I was told by amazon all i need to do is fill out a form and they will get back to me within the next 4 business days. I will keep you posted

    Offline Bukboy

    • Dansdeals Gold Elite
    • ***
    • Join Date: Mar 2016
    • Posts: 243
    • Total likes: 17
    • DansDeals.com Hat Tips 0
      • View Profile
    Re: Selling on Amazon Master Thread
    « Reply #2550 on: March 03, 2016, 09:29:51 PM »
    Anyone going to the Houseware show in Chicago? Was there last year and was well worth it

    Offline Wizard

    • Dansdeals Lifetime Platinum Elite
    • *******
    • Join Date: Dec 2015
    • Posts: 1505
    • Total likes: 12
    • DansDeals.com Hat Tips 0
    • Gender: Male
      • View Profile
    • Location: New York
    Re: Selling on Amazon Master Thread
    « Reply #2551 on: March 04, 2016, 12:35:59 AM »
    Any reason why?
    There was an article in Ami Magazine by the owners of Twillory comparing the different platforms. Maybe contact Ami or Twillory to get a copy if you want...
    If you are trying to get my attention/assistance and I'm not responding, please feel free to PM me. :)

    Offline shia27

    • DansDeals Copper Elite
    • *
    • Join Date: Feb 2016
    • Posts: 23
    • Total likes: 1
    • DansDeals.com Hat Tips 0
      • View Profile
    • Location: BROOKLYN
    Re: Selling on Amazon Master Thread
    « Reply #2552 on: March 08, 2016, 09:34:13 PM »
    hi all im new on amazon launching my first private label product, there is 1 field were im totaly blank that is the review field, im trying to learn now the basics, why is reviews so important that ppl are giving all this giveaways, is the point of getting reviews to get a better bsr rank, or to rank u higher on your keywords, or just to get u more reviews? im very confused on this, can anyone pls help me with that or give me a link to any place i can read all about this, i would really really appreciate it
    « Last Edit: March 08, 2016, 09:41:01 PM by shia27 »

    Offline Tzadik Nistar

    • Dansdeals Lifetime Platinum Elite
    • *******
    • Join Date: Nov 2011
    • Posts: 1006
    • Total likes: 16
    • DansDeals.com Hat Tips 1
      • View Profile
    Re: Selling on Amazon Master Thread
    « Reply #2553 on: March 08, 2016, 09:58:14 PM »
    hi all im new on amazon launching my first private label product, there is 1 field were im totaly blank that is the review field, im trying to learn now the basics, why is reviews so important that ppl are giving all this giveaways, is the point of getting reviews to get a better bsr rank, or to rank u higher on your keywords, or just to get u more reviews? im very confused on this, can anyone pls help me with that or give me a link to any place i can read all about this, i would really really appreciate it

    First of all you need a couple reviews thereby when people find your product they trust it.
    Then multiple reviews and giveaways will boost your bsr and ranking for keywords, that will bring organic sales and will keep your bsr steady and keep you on top rinse repeat as long as you need to stay on top
    or/and you could do some ppc to keep you on top and bring organic sales.
    You need to try a bit of everything to see what sticks

    Offline shia27

    • DansDeals Copper Elite
    • *
    • Join Date: Feb 2016
    • Posts: 23
    • Total likes: 1
    • DansDeals.com Hat Tips 0
      • View Profile
    • Location: BROOKLYN
    Re: Selling on Amazon Master Thread
    « Reply #2554 on: March 08, 2016, 10:01:23 PM »
    First of all you need a couple reviews thereby when people find your product they trust it.
    Then multiple reviews and giveaways will boost your bsr and ranking for keywords, that will bring organic sales and will keep your bsr steady and keep you on top rinse repeat as long as you need to stay on top
    or/and you could do some ppc to keep you on top and bring organic sales.
    You need to try a bit of everything to see what sticks
    so its basicly for 3 reasons?
    1. just for what reviews are made for ppl should trust the item
    2. to rank better for a better bsr
    3. to rank higher for my specific keywords
    correct?

    Offline Tzadik Nistar

    • Dansdeals Lifetime Platinum Elite
    • *******
    • Join Date: Nov 2011
    • Posts: 1006
    • Total likes: 16
    • DansDeals.com Hat Tips 1
      • View Profile
    Re: Selling on Amazon Master Thread
    « Reply #2555 on: March 08, 2016, 10:18:17 PM »
    so its basicly for 3 reasons?
    1. just for what reviews are made for ppl should trust the item
    2. to rank better for a better bsr
    3. to rank higher for my specific keywords
    correct?
    Correct
    Just be aware that Amazon is lately cracking down on excessive giveaways and keyword abuse so take it slowly

    Offline shia27

    • DansDeals Copper Elite
    • *
    • Join Date: Feb 2016
    • Posts: 23
    • Total likes: 1
    • DansDeals.com Hat Tips 0
      • View Profile
    • Location: BROOKLYN
    Re: Selling on Amazon Master Thread
    « Reply #2556 on: March 08, 2016, 10:27:25 PM »
    Correct
    Just be aware that Amazon is lately cracking down on excessive giveaways and keyword abuse so take it slowly
    yea i know thats my next question, from the little research i did make i see that giveaways are still working, so what exactly changed recently that amazon is not allowing more?

    Offline sam123

    • Dansdeals Silver Elite
    • **
    • Join Date: Aug 2013
    • Posts: 82
    • Total likes: 0
    • DansDeals.com Hat Tips 0
      • View Profile
    Re: Selling on Amazon Master Thread
    « Reply #2557 on: March 08, 2016, 11:44:01 PM »
    Speaking about reviews, there's a new website to offer customers discounted products in exchange for reviews
    https://www.reviewkick.com
     it's vary simple and easy to use, and best of all its FREE as of now.


    Offline ya

    • Dansdeals Platinum Elite + Lifetime Gold Elite
    • ******
    • Join Date: Jun 2010
    • Posts: 954
    • Total likes: 28
    • DansDeals.com Hat Tips 0
      • View Profile
    Re: Selling on Amazon Master Thread
    « Reply #2558 on: March 09, 2016, 12:57:14 PM »
    Can anyone recmnd. something similar to Refundmanager.com

    Offline sam123

    • Dansdeals Silver Elite
    • **
    • Join Date: Aug 2013
    • Posts: 82
    • Total likes: 0
    • DansDeals.com Hat Tips 0
      • View Profile
    Re: Selling on Amazon Master Thread
    « Reply #2559 on: March 09, 2016, 01:04:15 PM »
    Can anyone recmnd. something similar to Refundmanager.com

    Maybe learn how to do it yourself, checkout http://rocketrefunds.com