Topic Wiki

    Selling On Amazon
    When signing up for an account there are two options. If you're just starting out, get the Individual Plan, you can upgrade the account whenever you want.

    Individual Selling PlanProfessional Selling Plan
    $0.99 fee for each item sold. If you sell 40+ items/month, you will need the Professional plan.  Flat fee of $39.99/month and more powerful and flexible tools to manage inventory, reports, feeds and access to web services.

    Amazon is an amazing platform that offers great opportunities for starting a business and making money. However when starting out, take it slow.
    There is much to learn and get used to. Before investing all your savings on a product you hope will quickly turn a profit take the time to familiarize yourself with the system.
    Perhaps start out with a smaller investment just to get your feet wet. Go through the basic guidelines offered by Amazon here.

    Below are tips, clarifications and insights from members of this forum. Feel free to pitch in or ask you questions.

    Some factors to consider before investing in a product to sell:

    1) Price: How much did the item cost you? Have you taken into account shipping costs (both to you and to the customer)? Will you have to pay taxes? Amazon keeps a percentage of every sale (including shipping fees). It’s 15% for most product categories besides a few like electronics that are 8%. You can see the full schedule of fees here. There are several online tools to help you price your products including an FBA Revenue Calculator here and an Amazon built iOS app. A quick way to figure out how much you’d need to charge just to break even after amazon fees is to take the total product cost and then multiply it by 1.1766 (for 15% fees) or 1.087 (for 8% fees).

    2) Velocity:  How fast will the item sell? It's nice to find a product for $10 that you can flip for $100.  But if you’ll only sell 1 a year, it won’t be a very good investment. The best way to determine the velocity of an item is to check the sales rank. Sales rank indicates the popularity of a product compared to other products in its category. The lower the ranking the more popular it is. The iOS app has sales rank baked in too. To get a proper feel for the turnaround time of an item, you'll need to dip your toes in slowly. Note: An item may have a great sales rank due to a recent sale, make sure to check price history on camelcamelcamel.com or keepa.com to get a better picture of the real price and rank of an item.

    3) Return Rate: Even after you sold a few laptops and tablets profitably, you'll have to take into account that a buyer may want to return the item. Certain items have higher rates of return, so make sure to take that into account when deciding whether it's profitable/worth your effort to sell the item.


    Fulfilled By Amazon (FBA):
    The seller sends the items to Amazon warehouse. Amazon takes care of fulfilling the order, and customer service related to the order.

    Pro's Of FBA
    Con's Of FBA
    • Easier to get in the Buy Box
    • You're able to offer Prime shipping
    • For anything above $300, Amazon only charges the standard referral fee. This actually makes FBA cheaper when you take the discounted shipping to Amazon into account.
    • If you have a large or heavy item, shipping the item to the customer can be expensive especially if it is going to a residential address. If you send that item to amazon FBA charges will be much lower than your shipping would have cost. (Including shipping it to FBA)

    • Returns (See this post for a more detailed explanation)
      • Returns are accepted without any restocking fee.
      • Items that are Damaged/missing parts are taken back.
      • Since Amazons is super lax on returns, your return rate will be significantly higher.
      • Refunds may harm your cash flow. When a buyer selects "Return" on his order history, often Amazon will immediately issue him a refund, and debit your account.
    • If the item is not a fast selling item, it will sit in their warehouse. Amazon charges a fee for every 30 Days an item remains their warehouse, it is usually a tiny fee, but it adds up.


    Q: How can I move inventory from one ASIN to another ASIN without having them returned on FBA listings?
    A:
    Before I Teach you guys the method you must keep 2 things in mind:
    1) This Method isn't guaranteed! As we all know how seller support is operating, Since this processes involves them its only about %95 accurate but its still a YMMV!
    2) This is kind of grey whether its in violation of Amazon's policy so i do not take responsibility if you get hit!
    Its a 4 step process make sure to follow them properly! Follow this link

    Q: If I have 3 items to send into FBA and they are splitting me to 3 different locations. Can I ship all 3 items to one location?
    A:
    Yes, you can choose "Inventory Placement Service" in FBA settings to send all your inventory to one nearby warehouse. Amazon charges an additional fee ($.30, CMIIW) per item.
    Note: That even once your inventory reaches Amazon, if Amazon is moving it to a different warehouse, the item will be "back-ordered"

    Q: I'm having a hard time finding a box for a large product, can I just ship with the box the way it came from the store?
    A:
    There might not be a clear cut answer for every scenario. But, some have sold many large printers through FBA, by just putting the shipping label directly on the box and not having an issue.

    Q: What is considered case pack when sending in items to Amazon FBA?
    A:
    Case pack is when all the items in the box are from the same ASIN.

    Q: I'm doing FBA shipping for the first time. and it says "prep required". What does that mean?
    A:
    Prep Required means there is some preparation for the products that will need to be done before it could be added the the Amazon inventory. Typically, it is either labeling the items, taping the boxes shut, or poly bagging. If you do not prepare the items yourself, Amazon can/will do it for a charge.
    Q: What is the buy box? How do I win the buy box?
    A:
    The Buy Box is the box on a product detail page where customers can begin the purchasing process by adding items to their shopping carts.
    To give customers the best possible shopping experience, Sellers must meet performance-based requirements to be eligible to compete for Buy Box placement. All Buy Box eligible offers are then further evaluated to determine the Buy Box winning offer. One "New" and one "Used" condition offer, as applicable, will receive Buy Box placement.

    Q: What is an A-Z claim?
    A:
    When you buy from third-party sellers on Amazon.com, the condition of the item and its timely delivery are guaranteed under the A-to-z Guarantee.
    Therefore, a buyer may open a claim if the above is not met to his expectations.

    Q: I have an item that is handmade how do I go about selling it on?
    A:
    Create your own listing and buy a UPC code.

    Q: Any advice on packaging and shipping?
    Check the Shipping Master Thread

    Q: Why are some items on Amazon missing the Amazon sales rank number?
    A:
    Go to add a product > sell yours  it should be in the top right corner. If it's not there usually it means no one bought yet.

    Q: How do you compare Ebay/paypal fees to Amazon fees?
    A:
    Depends on the category. For a lot of categories,Please Update Categories it may be cheaper, as with Amazon there is just one fee, but for eBay sales there also is a Paypal fee.

    Does the Amazon sales rank mean a lot when researching a product to sell?
    A:
    Yes





    Q: How do I get customers to leave feedback (I tried emails)? I sold multiple items
    recently and no feedback yet
    Please Update

    Q: I Got an email from a buyer where's my stuff? I have a Fedex/UPS delivery confirmation signature. How should I go about this?
    A:
    Firstly, tell the buyer that UPS/Fedex shows that it was signed for, and they should check if the item was delivered to a neighbor, from desk of building ect... Next open an investigation from your end with UPS/Fedex to have them do research and contact their driver of what may have happened to this item. It all depends on how co-operative the buyer is, on exactly how to precede. If they are trying to scam you, then there is not much as a seller you could do. They may open an A-Z claim (you would have to weigh your options if it is worth having a claim) Amazon may or may not grant it in your favor. I have never had this with Amazon. Such a claim is not typical.
    What is more common is if there was no signature, and tracking shows it was delivered, and the buyer is claiming they have not received it.
    For myself - Fedex has reimbursed me multiple times with such instances

    Scams
    Q: I posted an expensive item on Amazon. Somebody sent me a message, asking to clarify the condition of the item is (it was clearly stated in the description), along with a request to reply to his own email, and he'll pay through PayPal. Is there anything this buyer can so to screw me over, after I send him the item? Anything else I should know?

    A: SCAM SCAM SCAM. There is NO reason you should EVER do this. There is a reason why Amazon has this policy. This is how the scams works.
    The guy sends a FAKE email from an email account such as paypal1@realpaypal.com. In reality no money was sent to your account and its bogus. The scammers are hoping that you will think that you got the money and will send the item.
    You should report it to paypal each time. beware! always check your paypal account if the money came.
    Another reason not do this-you will get kicked off amazon for good,sometimes competitors set this up.[/list]



    Commonly used resources

    A List of lots of links to resources commonly used in Amazon selling
    http://www.asgtg.com/amazon-services/


    « Last edited by mgarfin on January 02, 2018, 09:07:51 PM »

    Author Topic: Selling on Amazon Master Thread  (Read 990827 times)

    Offline afro

    • Dansdeals Platinum Elite
    • ****
    • Join Date: Jun 2015
    • Posts: 459
    • Total likes: 10
    • DansDeals.com Hat Tips 6
      • View Profile
    • Location: 08701
    Re: Selling on Amazon Master Thread
    « Reply #2600 on: March 28, 2016, 03:33:10 PM »
    What is a packing slip? This item was sold through fba, and the other day I had amazon ship me all my returns, there were a few items there that were missing things.

    Every box of returns that Amazon sends you it has slip of paper in it with box contents ect.

    Is there a way to move inventory from one seller account to another seller account?

    I need ONE item moved and wanted to know if there was a way to do so without deleting the listing and re-listing on the other account...thanks!

    I assume your talking about were Amazon let you have additional accounts- not possible
    I will not respond to PM about the UPS method.

    I will not respond to PM about the BBLD method.

    Offline ABC

    • Dansdeals Platinum Elite
    • ****
    • Join Date: Mar 2015
    • Posts: 439
    • Total likes: 5
    • DansDeals.com Hat Tips 0
      • View Profile
    • Location: Jerusalem
    Re: Selling on Amazon Master Thread
    « Reply #2601 on: March 29, 2016, 12:49:12 PM »
    Any questions for SP?
    Will be meeting with them today.

    Offline afro

    • Dansdeals Platinum Elite
    • ****
    • Join Date: Jun 2015
    • Posts: 459
    • Total likes: 10
    • DansDeals.com Hat Tips 6
      • View Profile
    • Location: 08701
    Re: Selling on Amazon Master Thread
    « Reply #2602 on: March 29, 2016, 03:25:13 PM »
    Any questions for SP?
    Will be meeting with them today.

    send them my love

    I will not respond to PM about the UPS method.

    I will not respond to PM about the BBLD method.

    Offline yuneeq

    • Dansdeals Lifetime Presidential Platinum Elite
    • *********
    • Join Date: Jan 2013
    • Posts: 8880
    • Total likes: 4047
    • DansDeals.com Hat Tips 10
    • Gender: Male
      • View Profile
    • Location: NJ
    Re: Selling on Amazon Master Thread
    « Reply #2603 on: March 29, 2016, 03:26:45 PM »
    Any questions for SP?
    Will be meeting with them today.

    Ask them why Spigen got chucked
    Visibly Jewish

    Offline ABC

    • Dansdeals Platinum Elite
    • ****
    • Join Date: Mar 2015
    • Posts: 439
    • Total likes: 5
    • DansDeals.com Hat Tips 0
      • View Profile
    • Location: Jerusalem
    Re: Selling on Amazon Master Thread
    « Reply #2604 on: March 29, 2016, 06:10:07 PM »
    send them my love

    He sends back warm regards to you.

    Offline ilherman

    • Dansdeals Lifetime Presidential Platinum Elite
    • *********
    • Join Date: Jun 2013
    • Posts: 8948
    • Total likes: 228
    • DansDeals.com Hat Tips 35
      • View Profile
    • Location: Brooklyn
    Re: Selling on Amazon Master Thread
    « Reply #2605 on: March 31, 2016, 10:04:19 PM »
    Is there a way to delete my tax info from my account?

    (I wanna use that tax ID number for a different account)
    You can say what you think when you think what you say.

    Offline mgarfin

    • Dansdeals Presidential Platinum Elite
    • ********
    • Join Date: Dec 2012
    • Posts: 2596
    • Total likes: 294
    • DansDeals.com Hat Tips 2
      • View Profile
    Re: Selling on Amazon Master Thread
    « Reply #2606 on: April 01, 2016, 12:38:45 PM »
    i tried!they suspended me for buying staples gift cards via amex offers. they wont reinstate me for no money!!


    Whats wrong with buying GC with amex offers?

    Offline mgarfin

    • Dansdeals Presidential Platinum Elite
    • ********
    • Join Date: Dec 2012
    • Posts: 2596
    • Total likes: 294
    • DansDeals.com Hat Tips 2
      • View Profile
    Re: Selling on Amazon Master Thread
    « Reply #2607 on: April 01, 2016, 12:41:02 PM »
    Any questions for SP?
    Will be meeting with them today.


    I missed this time but at next meeting 

    This is an email I got

    Greetings from Amazon Services,
    We are writing to inform you that we have temporarily blocked your ability to send ASIN XXXXXXX to Amazon fulfillment centers due to multiple problems that we found with your product during the inbound process. As part of the Inbound Performance Feedback program, you will not be able to send this ASIN to FBA until you acknowledge the problem.
    NOTE: Acknowledging problem ASINs before you can add them to a shipment is a new requirement. This is designed to expedite the receipt of your inventory at the fulfillment center by giving you visibility into ASINs with a history of inbound problems.
    The most recent problem, Product damaged upon arrival, was discovered in your shipment XXXXXXXXX named "FBA XXXXXXXX on April 1st, 2016.
    To reinstate your ability to send this ASIN to Amazon fulfillment centers, you will need to review the information and acknowledge the problem in your seller account:
    https://sellercentral.amazon.com/XXXXXXX
    Below is a list of Problems encountered on this ASIN in the past 90-days:
    Problem (Qty)
    ================================================================
    Product damaged upon arrival (4)
    You can find details on these defects in your Inbound Performance Report:
    https://sellercentral.amazon.com/XXXXXXX
    It is your responsibility to ensure that your products are sent "Ecommerce-Ready" to Amazon fulfillment centers. Ecommerce-Ready means the product is prepared to withstand all steps of the fulfillment process. This includes transport to Amazon fulfillment centers, as well as each step in the inbound process (receiving, stowing) and the outbound process (picking, packing, and shipping to the buying customer). An Ecommerce-Ready product is packaged according to Amazon guidelines and can be processed without any delays caused by unplanned services, such as labeling, bagging, or bubble-wrapping.
    For more information about Inbound Performance Alerts, visit the FBA help section at the link below:
    https://sellercentral.amazon.com/gp/help/201265330
    Thank you for your cooperation, and for selling with Amazon.com.
    - The FBA Operations Team
    __________________________________
    I have few questions
    1- This is a inbound performance email, what effect dose it have on getting me under the SP radar?
    2- It's a ridiculous email/problem, this is in regards to a shipment of a full pallet of 1 sku of a cheap item, 1080 items total, 4 are damaged. This came straight from manufacturer, 4 is very low #.
    I have in the past tried to argue this but got a reply that we uphold our decision, any thoughts?
    3- I have a felling that these issues are more common when not using Amazon partner carrier, as then they blame UPS/NEMF, any thoughts?

    Offline ya

    • Dansdeals Platinum Elite + Lifetime Gold Elite
    • ******
    • Join Date: Jun 2010
    • Posts: 954
    • Total likes: 28
    • DansDeals.com Hat Tips 0
      • View Profile
    Re: Selling on Amazon Master Thread
    « Reply #2608 on: April 01, 2016, 01:36:44 PM »
    Ask them why Spigen got chucked
    any idea why they did?

    Offline afro

    • Dansdeals Platinum Elite
    • ****
    • Join Date: Jun 2015
    • Posts: 459
    • Total likes: 10
    • DansDeals.com Hat Tips 6
      • View Profile
    • Location: 08701
    Re: Selling on Amazon Master Thread
    « Reply #2609 on: April 03, 2016, 05:57:00 AM »
    He sends back warm regards to you.

    Did they mention to you the new "thing" there working on?
    I will not respond to PM about the UPS method.

    I will not respond to PM about the BBLD method.

    Offline ABC

    • Dansdeals Platinum Elite
    • ****
    • Join Date: Mar 2015
    • Posts: 439
    • Total likes: 5
    • DansDeals.com Hat Tips 0
      • View Profile
    • Location: Jerusalem
    Re: Selling on Amazon Master Thread
    « Reply #2610 on: April 03, 2016, 06:11:06 AM »
    Did they mention to you the new "thing" there working on?

    What do you mean? FBA?

    Offline afro

    • Dansdeals Platinum Elite
    • ****
    • Join Date: Jun 2015
    • Posts: 459
    • Total likes: 10
    • DansDeals.com Hat Tips 6
      • View Profile
    • Location: 08701
    Re: Selling on Amazon Master Thread
    « Reply #2611 on: April 03, 2016, 11:59:05 AM »
    What do you mean? FBA?

    Not FBA, I'm talking about the "other thing". Probably best not to mention in public forum ;D
    I will not respond to PM about the UPS method.

    I will not respond to PM about the BBLD method.

    Offline Marko Rubio

    • Dansdeals Platinum Elite
    • ****
    • Join Date: Nov 2015
    • Posts: 470
    • Total likes: 2
    • DansDeals.com Hat Tips 0
      • View Profile
    Re: Selling on Amazon Master Thread
    « Reply #2612 on: April 04, 2016, 09:21:15 PM »
    im just wondering, i just looked thru the first 100 bsr ranks for home and kitchen and i see like the first 10 15 products wer just released and have 0 or 1 2 reviews and are not brand name companies, how in the world did they made there way to such good rankings? even with a big giveaway? can someone explain pls
    Do u have any different idea for a signature?

    Offline yuneeq

    • Dansdeals Lifetime Presidential Platinum Elite
    • *********
    • Join Date: Jan 2013
    • Posts: 8880
    • Total likes: 4047
    • DansDeals.com Hat Tips 10
    • Gender: Male
      • View Profile
    • Location: NJ
    Re: Selling on Amazon Master Thread
    « Reply #2613 on: April 04, 2016, 09:25:29 PM »
    im just wondering, i just looked thru the first 100 bsr ranks for home and kitchen and i see like the first 10 15 products wer just released and have 0 or 1 2 reviews and are not brand name companies, how in the world did they made there way to such good rankings? even with a big giveaway? can someone explain pls

    Big hock going on about that the past few days, Bogzon is scamming their way to the top of the rankings.
    They're not even doing giveaways.
    Visibly Jewish

    Offline Aussie88

    • Dansdeals Gold Elite
    • ***
    • Join Date: Jun 2013
    • Posts: 231
    • Total likes: 15
    • DansDeals.com Hat Tips 1
    • Gender: Male
      • View Profile
    • Location: Where the sun is (almost) always shining
    Re: Selling on Amazon Master Thread
    « Reply #2614 on: April 04, 2016, 09:27:50 PM »
    im just wondering, i just looked thru the first 100 bsr ranks for home and kitchen and i see like the first 10 15 products wer just released and have 0 or 1 2 reviews and are not brand name companies, how in the world did they made there way to such good rankings? even with a big giveaway? can someone explain pls
    People are stocking up on peelers for pesach?

    Offline Marko Rubio

    • Dansdeals Platinum Elite
    • ****
    • Join Date: Nov 2015
    • Posts: 470
    • Total likes: 2
    • DansDeals.com Hat Tips 0
      • View Profile
    Re: Selling on Amazon Master Thread
    « Reply #2615 on: April 04, 2016, 09:34:56 PM »
    Big hock going on about that the past few days, Bogzon is scamming their way to the top of the rankings.
    They're not even doing giveaways.
    is the rank not based on sales? how are they scamming there way to the top? what are they doing to get to the top of the rankings if they are not doing giveaways?
    Do u have any different idea for a signature?

    Offline yuneeq

    • Dansdeals Lifetime Presidential Platinum Elite
    • *********
    • Join Date: Jan 2013
    • Posts: 8880
    • Total likes: 4047
    • DansDeals.com Hat Tips 10
    • Gender: Male
      • View Profile
    • Location: NJ
    Re: Selling on Amazon Master Thread
    « Reply #2616 on: April 04, 2016, 09:37:25 PM »
    is the rank not based on sales? how are they scamming there way to the top? what are they doing to get to the top of the rankings if they are not doing giveaways?

    Fake sales
    Visibly Jewish

    Offline Marko Rubio

    • Dansdeals Platinum Elite
    • ****
    • Join Date: Nov 2015
    • Posts: 470
    • Total likes: 2
    • DansDeals.com Hat Tips 0
      • View Profile
    Re: Selling on Amazon Master Thread
    « Reply #2617 on: April 04, 2016, 09:38:14 PM »
    Fake sales
    what are fake sales? how are they doing that?
    Do u have any different idea for a signature?

    Offline Aussie88

    • Dansdeals Gold Elite
    • ***
    • Join Date: Jun 2013
    • Posts: 231
    • Total likes: 15
    • DansDeals.com Hat Tips 1
    • Gender: Male
      • View Profile
    • Location: Where the sun is (almost) always shining
    Re: Selling on Amazon Master Thread
    « Reply #2618 on: April 04, 2016, 09:44:05 PM »
    what are fake sales? how are they doing that?
    Exactly what it sounds like...

    Offline Marko Rubio

    • Dansdeals Platinum Elite
    • ****
    • Join Date: Nov 2015
    • Posts: 470
    • Total likes: 2
    • DansDeals.com Hat Tips 0
      • View Profile
    Re: Selling on Amazon Master Thread
    « Reply #2619 on: April 04, 2016, 09:50:40 PM »
    Fake sales
    Exactly what it sounds like...
    no no i have been tracking 2 products for a while adding to my cart 999 to check how much they have and i see they ar enot selling mor then a few a day so its definetly not fake sales, cause they dont have more then single digit sales a day
    Do u have any different idea for a signature?