Topic Wiki

    Selling On Amazon
    When signing up for an account there are two options. If you're just starting out, get the Individual Plan, you can upgrade the account whenever you want.

    Individual Selling PlanProfessional Selling Plan
    $0.99 fee for each item sold. If you sell 40+ items/month, you will need the Professional plan.  Flat fee of $39.99/month and more powerful and flexible tools to manage inventory, reports, feeds and access to web services.

    Amazon is an amazing platform that offers great opportunities for starting a business and making money. However when starting out, take it slow.
    There is much to learn and get used to. Before investing all your savings on a product you hope will quickly turn a profit take the time to familiarize yourself with the system.
    Perhaps start out with a smaller investment just to get your feet wet. Go through the basic guidelines offered by Amazon here.

    Below are tips, clarifications and insights from members of this forum. Feel free to pitch in or ask you questions.

    Some factors to consider before investing in a product to sell:

    1) Price: How much did the item cost you? Have you taken into account shipping costs (both to you and to the customer)? Will you have to pay taxes? Amazon keeps a percentage of every sale (including shipping fees). Itís 15% for most product categories besides a few like electronics that are 8%. You can see the full schedule of fees here. There are several online tools to help you price your products including an FBA Revenue Calculator here and an Amazon built iOS app. A quick way to figure out how much youíd need to charge just to break even after amazon fees is to take the total product cost and then multiply it by 1.1766 (for 15% fees) or 1.087 (for 8% fees).

    2) Velocity:  How fast will the item sell? It's nice to find a product for $10 that you can flip for $100.  But if youíll only sell 1 a year, it wonít be a very good investment. The best way to determine the velocity of an item is to check the sales rank. Sales rank indicates the popularity of a product compared to other products in its category. The lower the ranking the more popular it is. The iOS app has sales rank baked in too. To get a proper feel for the turnaround time of an item, you'll need to dip your toes in slowly. Note: An item may have a great sales rank due to a recent sale, make sure to check price history on camelcamelcamel.com or keepa.com to get a better picture of the real price and rank of an item.

    3) Return Rate: Even after you sold a few laptops and tablets profitably, you'll have to take into account that a buyer may want to return the item. Certain items have higher rates of return, so make sure to take that into account when deciding whether it's profitable/worth your effort to sell the item.


    Fulfilled By Amazon (FBA):
    The seller sends the items to Amazon warehouse. Amazon takes care of fulfilling the order, and customer service related to the order.

    Pro's Of FBA
    Con's Of FBA
    • Easier to get in the Buy Box
    • You're able to offer Prime shipping
    • For anything above $300, Amazon only charges the standard referral fee. This actually makes FBA cheaper when you take the discounted shipping to Amazon into account.
    • If you have a large or heavy item, shipping the item to the customer can be expensive especially if it is going to a residential address. If you send that item to amazon FBA charges will be much lower than your shipping would have cost. (Including shipping it to FBA)

    • Returns (See this post for a more detailed explanation)
      • Returns are accepted without any restocking fee.
      • Items that are Damaged/missing parts are taken back.
      • Since Amazons is super lax on returns, your return rate will be significantly higher.
      • Refunds may harm your cash flow. When a buyer selects "Return" on his order history, often Amazon will immediately issue him a refund, and debit your account.
    • If the item is not a fast selling item, it will sit in their warehouse. Amazon charges a fee for every 30 Days an item remains their warehouse, it is usually a tiny fee, but it adds up.


    Q: How can I move inventory from one ASIN to another ASIN without having them returned on FBA listings?
    A:
    Before I Teach you guys the method you must keep 2 things in mind:
    1) This Method isn't guaranteed! As we all know how seller support is operating, Since this processes involves them its only about %95 accurate but its still a YMMV!
    2) This is kind of grey whether its in violation of Amazon's policy so i do not take responsibility if you get hit!
    Its a 4 step process make sure to follow them properly! Follow this link

    Q: If I have 3 items to send into FBA and they are splitting me to 3 different locations. Can I ship all 3 items to one location?
    A:
    Yes, you can choose "Inventory Placement Service" in FBA settings to send all your inventory to one nearby warehouse. Amazon charges an additional fee ($.30, CMIIW) per item.
    Note: That even once your inventory reaches Amazon, if Amazon is moving it to a different warehouse, the item will be "back-ordered"

    Q: I'm having a hard time finding a box for a large product, can I just ship with the box the way it came from the store?
    A:
    There might not be a clear cut answer for every scenario. But, some have sold many large printers through FBA, by just putting the shipping label directly on the box and not having an issue.

    Q: What is considered case pack when sending in items to Amazon FBA?
    A:
    Case pack is when all the items in the box are from the same ASIN.

    Q: I'm doing FBA shipping for the first time. and it says "prep required". What does that mean?
    A:
    Prep Required means there is some preparation for the products that will need to be done before it could be added the the Amazon inventory. Typically, it is either labeling the items, taping the boxes shut, or poly bagging. If you do not prepare the items yourself, Amazon can/will do it for a charge.
    Q: What is the buy box? How do I win the buy box?
    A:
    The Buy Box is the box on a product detail page where customers can begin the purchasing process by adding items to their shopping carts.
    To give customers the best possible shopping experience, Sellers must meet performance-based requirements to be eligible to compete for Buy Box placement. All Buy Box eligible offers are then further evaluated to determine the Buy Box winning offer. One "New" and one "Used" condition offer, as applicable, will receive Buy Box placement.

    Q: What is an A-Z claim?
    A:
    When you buy from third-party sellers on Amazon.com, the condition of the item and its timely delivery are guaranteed under the A-to-z Guarantee.
    Therefore, a buyer may open a claim if the above is not met to his expectations.

    Q: I have an item that is handmade how do I go about selling it on?
    A:
    Create your own listing and buy a UPC code.

    Q: Any advice on packaging and shipping?
    Check the Shipping Master Thread

    Q: Why are some items on Amazon missing the Amazon sales rank number?
    A:
    Go to add a product > sell yours  it should be in the top right corner. If it's not there usually it means no one bought yet.

    Q: How do you compare Ebay/paypal fees to Amazon fees?
    A:
    Depends on the category. For a lot of categories,Please Update Categories it may be cheaper, as with Amazon there is just one fee, but for eBay sales there also is a Paypal fee.

    Does the Amazon sales rank mean a lot when researching a product to sell?
    A:
    Yes





    Q: How do I get customers to leave feedback (I tried emails)? I sold multiple items
    recently and no feedback yet
    Please Update

    Q: I Got an email from a buyer where's my stuff? I have a Fedex/UPS delivery confirmation signature. How should I go about this?
    A:
    Firstly, tell the buyer that UPS/Fedex shows that it was signed for, and they should check if the item was delivered to a neighbor, from desk of building ect... Next open an investigation from your end with UPS/Fedex to have them do research and contact their driver of what may have happened to this item. It all depends on how co-operative the buyer is, on exactly how to precede. If they are trying to scam you, then there is not much as a seller you could do. They may open an A-Z claim (you would have to weigh your options if it is worth having a claim) Amazon may or may not grant it in your favor. I have never had this with Amazon. Such a claim is not typical.
    What is more common is if there was no signature, and tracking shows it was delivered, and the buyer is claiming they have not received it.
    For myself - Fedex has reimbursed me multiple times with such instances

    Scams
    Q: I posted an expensive item on Amazon. Somebody sent me a message, asking to clarify the condition of the item is (it was clearly stated in the description), along with a request to reply to his own email, and he'll pay through PayPal. Is there anything this buyer can so to screw me over, after I send him the item? Anything else I should know?

    A: SCAM SCAM SCAM. There is NO reason you should EVER do this. There is a reason why Amazon has this policy. This is how the scams works.
    The guy sends a FAKE email from an email account such as paypal1@realpaypal.com. In reality no money was sent to your account and its bogus. The scammers are hoping that you will think that you got the money and will send the item.
    You should report it to paypal each time. beware! always check your paypal account if the money came.
    Another reason not do this-you will get kicked off amazon for good,sometimes competitors set this up.[/list]



    Commonly used resources

    A List of lots of links to resources commonly used in Amazon selling
    http://www.asgtg.com/amazon-services/


    « Last edited by mgarfin on January 02, 2018, 09:07:51 PM »

    Author Topic: Selling on Amazon Master Thread  (Read 699622 times)

    Offline Boruch Parnes

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    Re: Selling on Amazon Master Thread
    « Reply #4500 on: April 18, 2021, 03:10:11 PM »
    Which course is recommended to take to start selling FBA private label?

    Offline tzifanya54

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    Re: Selling on Amazon Master Thread
    « Reply #4501 on: May 02, 2021, 10:38:25 AM »









    Offline SuperFlyer

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    Re: Selling on Amazon Master Thread
    « Reply #4502 on: June 01, 2021, 12:47:36 PM »
    If you guys also noticed the sudden ******* drop in RESTOCK LIMITS, please sign the below petition.

    I personally dropped overnight from 20k remaining to 10% over the limit.
    (The index actually went up...)

    https://www.change.org/FBAStorage

    Offline Bukboy

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    Re: Selling on Amazon Master Thread
    « Reply #4503 on: June 01, 2021, 02:05:27 PM »
    If you guys also noticed the sudden ******* drop in RESTOCK LIMITS, please sign the below petition.

    I personally dropped overnight from 20k remaining to 10% over the limit.
    (The index actually went up...)

    https://www.change.org/FBAStorage
    Did he succeed with any of his past petitions?

    Offline Definitions

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    Re: Selling on Amazon Master Thread
    « Reply #4504 on: June 10, 2021, 02:58:38 AM »
    Did Amazon give out their IOSS number for FBM shipments? Do international customers order stuff from Amazon.com?

    Offline yuneeq

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    Re: Selling on Amazon Master Thread
    « Reply #4505 on: June 11, 2021, 01:41:16 PM »
    Did he succeed with any of his past petitions?

    Many times. And even when it doesn't succeed Amazon becomes well aware of the issue.

    Offline Definitions

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    Re: Selling on Amazon Master Thread
    « Reply #4506 on: June 24, 2021, 11:26:49 AM »
    Did Amazon give out their IOSS number for FBM shipments? Do international customers order stuff from Amazon.com?
    Bump

    Offline Definitions

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    Re: Selling on Amazon Master Thread
    « Reply #4507 on: June 24, 2021, 12:36:31 PM »
    This is the response I get  >:( I understand the changes but I still need the IOSS number. I know why they're hesitant because it will open up a whole new arena for fraud. Although it's much easier to trace. eBay was pretty straightforward and provided it without me asking.
    Quote
    Hello from Amazon Selling Partner Support,

    Starting July 1, 2021, with EU VAT on e-Commerce (EU VOEC) legislation, Amazon is responsible for collecting EU VAT on specific sales of goods delivered to customers in the EU ordered through any Amazon store, fulfilled directly by sellers and Fulfilled by Amazon (FBA).

    For impacted sales, Amazon will calculate and collect EU VAT from the customer at checkout and remit this directly to the EU Tax Authorities. You will not receive the EU VAT amount in your disbursements and you will not be required to remit these amounts to the EU Tax Authorities.

    With EU VOEC, you might be impacted by the following scenarios:

    1. If you deliver goods to EU customers (who are not registered for EU VAT), either with FBA or orders fulfilled directly by sellers, from inventory stored inside the EU and your primary place of business is outside the EU, Amazon will be required to collect and remit EU VAT on these sales irrespectively of the value.

    2. If you deliver goods to EU customers (who are not registered for EU VAT), either with FBA or orders fulfilled directly by sellers, from inventory stored outside the EU:

    - Amazon is required to collect and remit EU VAT on these sales if the intrinsic value of these goods does not exceed EUR 150.

    - If the intrinsic value exceeds EUR 150, you will have to remit VAT and any import duties yourself.

    The VAT rate collected and remitted by Amazon will be the one applied in the country of delivery to your customer for those goods. You will not receive the EU VAT amount in your disbursements and will not be required to report or remit these VAT amounts to the EU Tax Authorities.

    The VAT exemption for sales of goods under EUR 22, where goods are delivered to EU customers from inventory stored outside of the EU, will also be removed starting July 1, 2021. EU VAT will be calculated and collected by Amazon on these sales.

    Also note that, due to a related change in French VAT rules, orders fulfilled directly by sellers for delivery to France from a Non-EU location will be limited to EUR 150 per order starting July 1, 2021.

    You remain responsible for accounting for any EU VAT on any other supplies including supplies to EU VAT registered business customers delivered in the EU.

    You will also still be required to meet your VAT registration requirements in the EU countries in which you hold inventory.

    Further information on this law is available in our Help Page:

    https://sellercentral-europe.amazon.com/gc/vat-education/eu-dr

    This information does not constitute tax, legal, or other professional advice and must not be used as such. You should consult your professional advisors if you have questions.

    To help us continually improve, we ask that you take a moment to complete our survey below to tell us about your experience with this specific interaction.

    Were you satisfied with the support provided?

    Offline Yellow

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    Re: Selling on Amazon Master Thread
    « Reply #4508 on: June 24, 2021, 02:33:49 PM »
    If you guys also noticed the sudden ******* drop in RESTOCK LIMITS, please sign the below petition.

    I personally dropped overnight from 20k remaining to 10% over the limit.
    (The index actually went up...)

    https://www.change.org/FBAStorage
    Signed.

    Offline mendyt

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    Re: Selling on Amazon Master Thread
    « Reply #4509 on: June 25, 2021, 01:02:24 PM »
    Amazon rolled out a great new feature!

    When checking your reviews under brand registry, you have the option to contact the buyer if its 3* or lower, and you will see the order ID.

    Check it out!

    Offline Hjay

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    Re: Selling on Amazon Master Thread
    « Reply #4510 on: July 08, 2021, 02:41:04 PM »
    URGENT A relative of mine tried opening their own Amazon account & never got past the verification stage. Now their account has been officially deactivated & at the same time my account has been deactivated as well. The reason given is because I "have a separate account which was enforced for violating one of their policies". Now i need to either get the relatives account reinstated or prove i have no connection to it. I don't know what caused them to link our accounts. How do i prove i have no connection to him? I need my account back. Anybody deal with this before? Anybody know how i can take care of this?

    Offline Naftuli19

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    Re: Selling on Amazon Master Thread
    « Reply #4511 on: July 08, 2021, 02:46:28 PM »
    URGENT A relative of mine tried opening their own Amazon account & never got past the verification stage. Now their account has been officially deactivated & at the same time my account has been deactivated as well. The reason given is because I "have a separate account which was enforced for violating one of their policies". Now i need to either get the relatives account reinstated or prove i have no connection to it. I don't know what caused them to link our accounts. How do i prove i have no connection to him? I need my account back. Anybody deal with this before? Anybody know how i can take care of this?
    Did u try Ed rosenberg?
    Sometimes You Will Never Know the True Value of A Moment Until It's Become A Memory...

    Offline Hjay

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    Re: Selling on Amazon Master Thread
    « Reply #4512 on: July 08, 2021, 11:54:48 PM »
    Did u try Ed rosenberg?

    Ed responded on his chat that this is something I should be able to take care of on my own I followed up asking if I need it to the first time will I be permanently deactivated & how do I prove Iím not connected but didnít get any response. Iím not sure what my next move is

    Offline mgarfin

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    Re: Selling on Amazon Master Thread
    « Reply #4513 on: July 11, 2021, 08:31:55 AM »
    Ed responded on his chat that this is something I should be able to take care of on my own I followed up asking if I need it to the first time will I be permanently deactivated & how do I prove Iím not connected but didnít get any response. Iím not sure what my next move is

    You need a POA were you address the linked account and explain how it's not the same person

    Offline Hjay

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    Re: Selling on Amazon Master Thread
    « Reply #4514 on: July 12, 2021, 12:26:36 AM »
    You need a POA were you address the linked account and explain how it's not the same person

    Anything specific I need to show that Iím not that person? Itís a little hard to prove youíre someone youíre not when you have no idea why the person decided you are.

    Offline Bukboy

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    Re: Selling on Amazon Master Thread
    « Reply #4515 on: July 13, 2021, 05:11:08 PM »
    https://www.perchhq.com
    Anyone here that sold?

    Offline Hjay

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    Re: Selling on Amazon Master Thread
    « Reply #4516 on: July 14, 2021, 12:57:53 PM »
    You need a POA were you address the linked account and explain how it's not the same person

    When submitting my POA amazon is asking for my business license, what is that? A document showing my tax id?