Topic Wiki

    Selling On Amazon
    When signing up for an account there are two options. If you're just starting out, get the Individual Plan, you can upgrade the account whenever you want.

    Individual Selling PlanProfessional Selling Plan
    $0.99 fee for each item sold. If you sell 40+ items/month, you will need the Professional plan.  Flat fee of $39.99/month and more powerful and flexible tools to manage inventory, reports, feeds and access to web services.

    Amazon is an amazing platform that offers great opportunities for starting a business and making money. However when starting out, take it slow.
    There is much to learn and get used to. Before investing all your savings on a product you hope will quickly turn a profit take the time to familiarize yourself with the system.
    Perhaps start out with a smaller investment just to get your feet wet. Go through the basic guidelines offered by Amazon here.

    Below are tips, clarifications and insights from members of this forum. Feel free to pitch in or ask you questions.

    Some factors to consider before investing in a product to sell:

    1) Price: How much did the item cost you? Have you taken into account shipping costs (both to you and to the customer)? Will you have to pay taxes? Amazon keeps a percentage of every sale (including shipping fees). It’s 15% for most product categories besides a few like electronics that are 8%. You can see the full schedule of fees here. There are several online tools to help you price your products including an FBA Revenue Calculator here and an Amazon built iOS app. A quick way to figure out how much you’d need to charge just to break even after amazon fees is to take the total product cost and then multiply it by 1.1766 (for 15% fees) or 1.087 (for 8% fees).

    2) Velocity:  How fast will the item sell? It's nice to find a product for $10 that you can flip for $100.  But if you’ll only sell 1 a year, it won’t be a very good investment. The best way to determine the velocity of an item is to check the sales rank. Sales rank indicates the popularity of a product compared to other products in its category. The lower the ranking the more popular it is. The iOS app has sales rank baked in too. To get a proper feel for the turnaround time of an item, you'll need to dip your toes in slowly. Note: An item may have a great sales rank due to a recent sale, make sure to check price history on camelcamelcamel.com or keepa.com to get a better picture of the real price and rank of an item.

    3) Return Rate: Even after you sold a few laptops and tablets profitably, you'll have to take into account that a buyer may want to return the item. Certain items have higher rates of return, so make sure to take that into account when deciding whether it's profitable/worth your effort to sell the item.


    Fulfilled By Amazon (FBA):
    The seller sends the items to Amazon warehouse. Amazon takes care of fulfilling the order, and customer service related to the order.

    Pro's Of FBA
    Con's Of FBA
    • Easier to get in the Buy Box
    • You're able to offer Prime shipping
    • For anything above $300, Amazon only charges the standard referral fee. This actually makes FBA cheaper when you take the discounted shipping to Amazon into account.
    • If you have a large or heavy item, shipping the item to the customer can be expensive especially if it is going to a residential address. If you send that item to amazon FBA charges will be much lower than your shipping would have cost. (Including shipping it to FBA)

    • Returns (See this post for a more detailed explanation)
      • Returns are accepted without any restocking fee.
      • Items that are Damaged/missing parts are taken back.
      • Since Amazons is super lax on returns, your return rate will be significantly higher.
      • Refunds may harm your cash flow. When a buyer selects "Return" on his order history, often Amazon will immediately issue him a refund, and debit your account.
    • If the item is not a fast selling item, it will sit in their warehouse. Amazon charges a fee for every 30 Days an item remains their warehouse, it is usually a tiny fee, but it adds up.


    Q: How can I move inventory from one ASIN to another ASIN without having them returned on FBA listings?
    A:
    Before I Teach you guys the method you must keep 2 things in mind:
    1) This Method isn't guaranteed! As we all know how seller support is operating, Since this processes involves them its only about %95 accurate but its still a YMMV!
    2) This is kind of grey whether its in violation of Amazon's policy so i do not take responsibility if you get hit!
    Its a 4 step process make sure to follow them properly! Follow this link

    Q: If I have 3 items to send into FBA and they are splitting me to 3 different locations. Can I ship all 3 items to one location?
    A:
    Yes, you can choose "Inventory Placement Service" in FBA settings to send all your inventory to one nearby warehouse. Amazon charges an additional fee ($.30, CMIIW) per item.
    Note: That even once your inventory reaches Amazon, if Amazon is moving it to a different warehouse, the item will be "back-ordered"

    Q: I'm having a hard time finding a box for a large product, can I just ship with the box the way it came from the store?
    A:
    There might not be a clear cut answer for every scenario. But, some have sold many large printers through FBA, by just putting the shipping label directly on the box and not having an issue.

    Q: What is considered case pack when sending in items to Amazon FBA?
    A:
    Case pack is when all the items in the box are from the same ASIN.

    Q: I'm doing FBA shipping for the first time. and it says "prep required". What does that mean?
    A:
    Prep Required means there is some preparation for the products that will need to be done before it could be added the the Amazon inventory. Typically, it is either labeling the items, taping the boxes shut, or poly bagging. If you do not prepare the items yourself, Amazon can/will do it for a charge.
    Q: What is the buy box? How do I win the buy box?
    A:
    The Buy Box is the box on a product detail page where customers can begin the purchasing process by adding items to their shopping carts.
    To give customers the best possible shopping experience, Sellers must meet performance-based requirements to be eligible to compete for Buy Box placement. All Buy Box eligible offers are then further evaluated to determine the Buy Box winning offer. One "New" and one "Used" condition offer, as applicable, will receive Buy Box placement.

    Q: What is an A-Z claim?
    A:
    When you buy from third-party sellers on Amazon.com, the condition of the item and its timely delivery are guaranteed under the A-to-z Guarantee.
    Therefore, a buyer may open a claim if the above is not met to his expectations.

    Q: I have an item that is handmade how do I go about selling it on?
    A:
    Create your own listing and buy a UPC code.

    Q: Any advice on packaging and shipping?
    Check the Shipping Master Thread

    Q: Why are some items on Amazon missing the Amazon sales rank number?
    A:
    Go to add a product > sell yours  it should be in the top right corner. If it's not there usually it means no one bought yet.

    Q: How do you compare Ebay/paypal fees to Amazon fees?
    A:
    Depends on the category. For a lot of categories,Please Update Categories it may be cheaper, as with Amazon there is just one fee, but for eBay sales there also is a Paypal fee.

    Does the Amazon sales rank mean a lot when researching a product to sell?
    A:
    Yes





    Q: How do I get customers to leave feedback (I tried emails)? I sold multiple items
    recently and no feedback yet
    Please Update

    Q: I Got an email from a buyer where's my stuff? I have a Fedex/UPS delivery confirmation signature. How should I go about this?
    A:
    Firstly, tell the buyer that UPS/Fedex shows that it was signed for, and they should check if the item was delivered to a neighbor, from desk of building ect... Next open an investigation from your end with UPS/Fedex to have them do research and contact their driver of what may have happened to this item. It all depends on how co-operative the buyer is, on exactly how to precede. If they are trying to scam you, then there is not much as a seller you could do. They may open an A-Z claim (you would have to weigh your options if it is worth having a claim) Amazon may or may not grant it in your favor. I have never had this with Amazon. Such a claim is not typical.
    What is more common is if there was no signature, and tracking shows it was delivered, and the buyer is claiming they have not received it.
    For myself - Fedex has reimbursed me multiple times with such instances

    Scams
    Q: I posted an expensive item on Amazon. Somebody sent me a message, asking to clarify the condition of the item is (it was clearly stated in the description), along with a request to reply to his own email, and he'll pay through PayPal. Is there anything this buyer can so to screw me over, after I send him the item? Anything else I should know?

    A: SCAM SCAM SCAM. There is NO reason you should EVER do this. There is a reason why Amazon has this policy. This is how the scams works.
    The guy sends a FAKE email from an email account such as paypal1@realpaypal.com. In reality no money was sent to your account and its bogus. The scammers are hoping that you will think that you got the money and will send the item.
    You should report it to paypal each time. beware! always check your paypal account if the money came.
    Another reason not do this-you will get kicked off amazon for good,sometimes competitors set this up.[/list]



    Commonly used resources

    A List of lots of links to resources commonly used in Amazon selling
    http://www.asgtg.com/amazon-services/


    « Last edited by mgarfin on January 02, 2018, 09:07:51 PM »

    Author Topic: Selling on Amazon Master Thread  (Read 1187923 times)

    Offline SuperFlyer

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    Re: Selling on Amazon Master Thread
    « Reply #4660 on: February 24, 2025, 02:32:07 AM »
    Its not plain fruad. Its fraud that gets them the money because you-the buyer are completely happy and dont have issues. You receiving the product is essential for them to get their payout...

    I know someone who sells an item directly from manufacturer, and this is what's happening to him. 3rd party sites have it listed for less, and then the buy it from (him on) amazon and ship to customer...
    What's awkward is that there is some kind of response by the seller though.

    Offline Jojo202

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    Re: Selling on Amazon Master Thread
    « Reply #4661 on: February 24, 2025, 02:35:32 AM »
    What's awkward is that there is some kind of response by the seller though.

    My wife messaged the ebay seller who replied the next day with the code. Amazon returned today to try again, but the code didn't work - I'm assuming a new code gets generated with each delivery attempt, so that didn't work. The ebay seller has not been responsive quickly, so messaging on the spot has not worked.
    the ebay seller=scammer using stolen cc on Amazon. Amazon seller has nothing to do with this except they sold an item... and eventually Amazon gets a chargeback, but they cant blame the seller, because the seller did everything correctly...
    My real Username is Flippy but I dont know how to change it...

    Offline SuperFlyer

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    Re: Selling on Amazon Master Thread
    « Reply #4662 on: February 24, 2025, 02:57:34 AM »


    the ebay seller=scammer using stolen cc on Amazon. Amazon seller has nothing to do with this except they sold an item... and eventually Amazon gets a chargeback, but they cant blame the seller, because the seller did everything correctly...

    Yes, yes, that's what happens when I respond on DDF doing fine other things simultaneously. Apologies.

    Offline elihak7

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    Re: Selling on Amazon Master Thread
    « Reply #4663 on: March 05, 2025, 10:33:15 AM »
    Is there a way to change a parent listing from dpm to dcm?

    Offline mochjas

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    Re: Selling on Amazon Master Thread
    « Reply #4664 on: March 11, 2025, 04:06:36 PM »
    Anyone have a way of getting a bad review removed?

    Offline SuperFlyer

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    Re: Selling on Amazon Master Thread
    « Reply #4665 on: March 11, 2025, 04:09:55 PM »
    Anyone have a way of getting a bad review removed?
    The legit way is very hard, you can try contacting that person, but be ready for a full refund + such and so and even then you have to be lucky.

    Unless it very clearly breaks the rules it's very hard.

    Offline mochjas

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    Re: Selling on Amazon Master Thread
    « Reply #4666 on: March 11, 2025, 04:17:13 PM »
    The legit way is very hard, you can try contacting that person, but be ready for a full refund + such and so and even then you have to be lucky.

    Unless it very clearly breaks the rules it's very hard.
    How do I contact? Its saying that since its FBA I cant contact them

    Offline SuperFlyer

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    Re: Selling on Amazon Master Thread
    « Reply #4667 on: March 11, 2025, 05:11:10 PM »
    How do I contact? Its saying that since its FBA I cant contact them
    That's not correct.

    Ask chatGPT, pretty useful.

    Offline mochjas

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    Re: Selling on Amazon Master Thread
    « Reply #4668 on: March 11, 2025, 05:15:44 PM »
    That's not correct.

    Ask chatGPT, pretty useful.
    Will do but this is what I see


    Offline SuperFlyer

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    Re: Selling on Amazon Master Thread
    « Reply #4669 on: March 11, 2025, 05:18:46 PM »
    Will do but this is what I see

    I don't recall exactly, but I remember I could write an email to a virtual email that would lead to the customer.

    Offline elihak7

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    Re: Selling on Amazon Master Thread
    « Reply #4670 on: March 20, 2025, 03:55:58 PM »
    Any recommendations for good product images
    Got anything?

    Offline Yehuda57

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    Re: Selling on Amazon Master Thread
    « Reply #4671 on: March 23, 2025, 09:08:37 PM »
    I don't recall exactly, but I remember I could write an email to a virtual email that would lead to the customer.

    How long ago?

    Offline SuperFlyer

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    Re: Selling on Amazon Master Thread
    « Reply #4672 on: March 24, 2025, 03:21:21 AM »
    How long ago?
    Half a year ago approx.

    It was not straightforward.

    Ask chatGPT, for such things he's good.

    Offline Abebee

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    Re: Selling on Amazon Master Thread
    « Reply #4673 on: March 24, 2025, 12:37:15 PM »
    What do people do in this scenario?


    Offline SuperFlyer

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    Re: Selling on Amazon Master Thread
    « Reply #4674 on: March 24, 2025, 12:39:41 PM »
    What do people do in this scenario?


    If it's not too expensive, let the customer be happy.

    Offline Abebee

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    Re: Selling on Amazon Master Thread
    « Reply #4675 on: March 24, 2025, 12:43:46 PM »
    If it's not too expensive, let the customer be happy.
    Its a $150 branded item that I no longer have in stock. How is it legal not to be under warranty from third party sellers. Not to shoot myself in the foot, but how does Amazon even allow us to sell them if their customers don't have warranty. 

    Offline SuperFlyer

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    Re: Selling on Amazon Master Thread
    « Reply #4676 on: March 24, 2025, 03:04:36 PM »
    Its a $150 branded item that I no longer have in stock. How is it legal not to be under warranty from third party sellers. Not to shoot myself in the foot, but how does Amazon even allow us to sell them if their customers don't have warranty.
    Seems I'm missing info here.

    Please elaborate.

    Offline Abebee

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    Re: Selling on Amazon Master Thread
    « Reply #4677 on: March 24, 2025, 03:44:51 PM »
    Seems I'm missing info here.

    Please elaborate.
    I sold an item branded item (lets say apple) back in June of 2024. I am not authorized apple dealer so when the customer went to apple to claim warranty they were told its not valid because they bought it from an unauthorized seller. (me)

    Online Alexsei

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    Re: Selling on Amazon Master Thread
    « Reply #4678 on: April 16, 2025, 01:56:43 PM »
    Cross posting due to overlapping topics.

    Amazon held my FBA inventory of a seasonal item hostage because what they claim was construction in that aisle in the fulfillment center, do I have any claim for damages and/or lost revenue?
    Amazon refuses to reimburse anything even storage or removal fees, is it worth trying small claims court or will it backfire?
    vemeredenuchyontif

    Offline SuperFlyer

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    Re: Selling on Amazon Master Thread
    « Reply #4679 on: April 16, 2025, 02:02:16 PM »
    Cross posting due to overlapping topics.
    Amazon refuses to reimburse anything even storage or removal fees, is it worth trying small claims court or will it backfire?
    I believe that bad press pains them more.

    Pain might work...