Topic Wiki

    Selling On Amazon
    When signing up for an account there are two options. If you're just starting out, get the Individual Plan, you can upgrade the account whenever you want.

    Individual Selling PlanProfessional Selling Plan
    $0.99 fee for each item sold. If you sell 40+ items/month, you will need the Professional plan.  Flat fee of $39.99/month and more powerful and flexible tools to manage inventory, reports, feeds and access to web services.

    Amazon is an amazing platform that offers great opportunities for starting a business and making money. However when starting out, take it slow.
    There is much to learn and get used to. Before investing all your savings on a product you hope will quickly turn a profit take the time to familiarize yourself with the system.
    Perhaps start out with a smaller investment just to get your feet wet. Go through the basic guidelines offered by Amazon here.

    Below are tips, clarifications and insights from members of this forum. Feel free to pitch in or ask you questions.

    Some factors to consider before investing in a product to sell:

    1) Price: How much did the item cost you? Have you taken into account shipping costs (both to you and to the customer)? Will you have to pay taxes? Amazon keeps a percentage of every sale (including shipping fees). It’s 15% for most product categories besides a few like electronics that are 8%. You can see the full schedule of fees here. There are several online tools to help you price your products including an FBA Revenue Calculator here and an Amazon built iOS app. A quick way to figure out how much you’d need to charge just to break even after amazon fees is to take the total product cost and then multiply it by 1.1766 (for 15% fees) or 1.087 (for 8% fees).

    2) Velocity:  How fast will the item sell? It's nice to find a product for $10 that you can flip for $100.  But if you’ll only sell 1 a year, it won’t be a very good investment. The best way to determine the velocity of an item is to check the sales rank. Sales rank indicates the popularity of a product compared to other products in its category. The lower the ranking the more popular it is. The iOS app has sales rank baked in too. To get a proper feel for the turnaround time of an item, you'll need to dip your toes in slowly. Note: An item may have a great sales rank due to a recent sale, make sure to check price history on camelcamelcamel.com or keepa.com to get a better picture of the real price and rank of an item.

    3) Return Rate: Even after you sold a few laptops and tablets profitably, you'll have to take into account that a buyer may want to return the item. Certain items have higher rates of return, so make sure to take that into account when deciding whether it's profitable/worth your effort to sell the item.


    Fulfilled By Amazon (FBA):
    The seller sends the items to Amazon warehouse. Amazon takes care of fulfilling the order, and customer service related to the order.

    Pro's Of FBA
    Con's Of FBA
    • Easier to get in the Buy Box
    • You're able to offer Prime shipping
    • For anything above $300, Amazon only charges the standard referral fee. This actually makes FBA cheaper when you take the discounted shipping to Amazon into account.
    • If you have a large or heavy item, shipping the item to the customer can be expensive especially if it is going to a residential address. If you send that item to amazon FBA charges will be much lower than your shipping would have cost. (Including shipping it to FBA)

    • Returns (See this post for a more detailed explanation)
      • Returns are accepted without any restocking fee.
      • Items that are Damaged/missing parts are taken back.
      • Since Amazons is super lax on returns, your return rate will be significantly higher.
      • Refunds may harm your cash flow. When a buyer selects "Return" on his order history, often Amazon will immediately issue him a refund, and debit your account.
    • If the item is not a fast selling item, it will sit in their warehouse. Amazon charges a fee for every 30 Days an item remains their warehouse, it is usually a tiny fee, but it adds up.


    Q: How can I move inventory from one ASIN to another ASIN without having them returned on FBA listings?
    A:
    Before I Teach you guys the method you must keep 2 things in mind:
    1) This Method isn't guaranteed! As we all know how seller support is operating, Since this processes involves them its only about %95 accurate but its still a YMMV!
    2) This is kind of grey whether its in violation of Amazon's policy so i do not take responsibility if you get hit!
    Its a 4 step process make sure to follow them properly! Follow this link

    Q: If I have 3 items to send into FBA and they are splitting me to 3 different locations. Can I ship all 3 items to one location?
    A:
    Yes, you can choose "Inventory Placement Service" in FBA settings to send all your inventory to one nearby warehouse. Amazon charges an additional fee ($.30, CMIIW) per item.
    Note: That even once your inventory reaches Amazon, if Amazon is moving it to a different warehouse, the item will be "back-ordered"

    Q: I'm having a hard time finding a box for a large product, can I just ship with the box the way it came from the store?
    A:
    There might not be a clear cut answer for every scenario. But, some have sold many large printers through FBA, by just putting the shipping label directly on the box and not having an issue.

    Q: What is considered case pack when sending in items to Amazon FBA?
    A:
    Case pack is when all the items in the box are from the same ASIN.

    Q: I'm doing FBA shipping for the first time. and it says "prep required". What does that mean?
    A:
    Prep Required means there is some preparation for the products that will need to be done before it could be added the the Amazon inventory. Typically, it is either labeling the items, taping the boxes shut, or poly bagging. If you do not prepare the items yourself, Amazon can/will do it for a charge.
    Q: What is the buy box? How do I win the buy box?
    A:
    The Buy Box is the box on a product detail page where customers can begin the purchasing process by adding items to their shopping carts.
    To give customers the best possible shopping experience, Sellers must meet performance-based requirements to be eligible to compete for Buy Box placement. All Buy Box eligible offers are then further evaluated to determine the Buy Box winning offer. One "New" and one "Used" condition offer, as applicable, will receive Buy Box placement.

    Q: What is an A-Z claim?
    A:
    When you buy from third-party sellers on Amazon.com, the condition of the item and its timely delivery are guaranteed under the A-to-z Guarantee.
    Therefore, a buyer may open a claim if the above is not met to his expectations.

    Q: I have an item that is handmade how do I go about selling it on?
    A:
    Create your own listing and buy a UPC code.

    Q: Any advice on packaging and shipping?
    Check the Shipping Master Thread

    Q: Why are some items on Amazon missing the Amazon sales rank number?
    A:
    Go to add a product > sell yours  it should be in the top right corner. If it's not there usually it means no one bought yet.

    Q: How do you compare Ebay/paypal fees to Amazon fees?
    A:
    Depends on the category. For a lot of categories,Please Update Categories it may be cheaper, as with Amazon there is just one fee, but for eBay sales there also is a Paypal fee.

    Does the Amazon sales rank mean a lot when researching a product to sell?
    A:
    Yes





    Q: How do I get customers to leave feedback (I tried emails)? I sold multiple items
    recently and no feedback yet
    Please Update

    Q: I Got an email from a buyer where's my stuff? I have a Fedex/UPS delivery confirmation signature. How should I go about this?
    A:
    Firstly, tell the buyer that UPS/Fedex shows that it was signed for, and they should check if the item was delivered to a neighbor, from desk of building ect... Next open an investigation from your end with UPS/Fedex to have them do research and contact their driver of what may have happened to this item. It all depends on how co-operative the buyer is, on exactly how to precede. If they are trying to scam you, then there is not much as a seller you could do. They may open an A-Z claim (you would have to weigh your options if it is worth having a claim) Amazon may or may not grant it in your favor. I have never had this with Amazon. Such a claim is not typical.
    What is more common is if there was no signature, and tracking shows it was delivered, and the buyer is claiming they have not received it.
    For myself - Fedex has reimbursed me multiple times with such instances

    Scams
    Q: I posted an expensive item on Amazon. Somebody sent me a message, asking to clarify the condition of the item is (it was clearly stated in the description), along with a request to reply to his own email, and he'll pay through PayPal. Is there anything this buyer can so to screw me over, after I send him the item? Anything else I should know?

    A: SCAM SCAM SCAM. There is NO reason you should EVER do this. There is a reason why Amazon has this policy. This is how the scams works.
    The guy sends a FAKE email from an email account such as paypal1@realpaypal.com. In reality no money was sent to your account and its bogus. The scammers are hoping that you will think that you got the money and will send the item.
    You should report it to paypal each time. beware! always check your paypal account if the money came.
    Another reason not do this-you will get kicked off amazon for good,sometimes competitors set this up.[/list]



    Commonly used resources

    A List of lots of links to resources commonly used in Amazon selling
    http://www.asgtg.com/amazon-services/


    « Last edited by mgarfin on January 02, 2018, 09:07:51 PM »

    Author Topic: Selling on Amazon Master Thread  (Read 514734 times)

    Offline ilherman

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    Re: selling on amazon
    « Reply #270 on: November 18, 2013, 11:47:41 PM »
    Lol.
    What do you sell? I might want you to manipulate something for me...
    Believe me I have no idea... Some sort of briefcases.
    You can say what you think when you think what you say.

    Offline Bh101

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    Re: selling on amazon
    « Reply #271 on: November 19, 2013, 01:11:56 AM »
    So how much was the bet for?  :)
    th buy box  8)

    Offline Bh101

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    Re: selling on amazon
    « Reply #272 on: November 19, 2013, 01:13:18 AM »
    Believe me I have no idea... Some sort of briefcases.
    i would never do business with u, u dont know wat u sell:)

    Offline ya

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    Re: selling on amazon
    « Reply #273 on: November 19, 2013, 09:20:17 AM »
    they won't reimburse for missing accessories. Only if the actual item was missing. so in my case with a Tablet return with a different charger I am responsible.

    reimbursement is on a case my case basis. I have gotten reimbursed for accessories before. So I would forsure try.

    Offline beej

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    Re: selling on amazon
    « Reply #274 on: November 21, 2013, 12:42:26 AM »
    reimbursement is on a case my case basis. I have gotten reimbursed for accessories before. So I would forsure try.
    They told me no.
    I can try to HUCA
    Think it works with these things?

    Offline ya

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    Re: selling on amazon
    « Reply #275 on: November 21, 2013, 10:54:26 AM »
    They told me no.
    I can try to HUCA
    Think it works with these things?
    Dont think it would as everything is written down and tied to a certain shipment number

    Offline meshugener

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    Re: selling on amazon
    « Reply #276 on: November 21, 2013, 09:42:29 PM »
    WTH
    I listed something which is competing with an item Amazon sells, and here's what I got:

    Hello from Amazon,

    Customers trust that they can always buy with confidence when they make purchases on Amazon.com. In order to preserve customer trust, we have implemented listing restrictions on Cell Phones and Accessories, MP3 Players and Accessories, Car Electronics and GPS items that are considered to be at risk of being counterfeited.

    Your listings for Samsung ASINs are among those that have been removed as a result of this policy.  Effective immediately, your listings are removed for those ASINs. There is no penalty for this removal, but we ask that you refrain from relisting removed products.

    Certain sellers may be allowed to sell these products.  If you are interested in seeking pre-approval to sell these products, please send the following information to pq-preapprovals@amazon.com:


    •Your store name
    •Information about your suppliers, including name, address and contact information
    •Invoices, purchase orders or other documents showing that you obtain your inventory from trustworthy sources

    You may obscure pricing information on any purchase orders, receipts, or invoices you send. We ask that you do not obscure any other portion of these documents.

    If you have more questions, please contact Seller Support. We appreciate your cooperation in this important matter.

    Regards,
    Amazon Services
    (c) 2013 Amazon.com Inc. or its affiliates. All rights reserved.
    Love me or hate me. I still love you.

    Offline ilherman

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    Re: selling on amazon
    « Reply #277 on: November 21, 2013, 09:51:04 PM »
    WTH
    I listed something which is competing with an item Amazon sells, and here's what I got:

    Hello from Amazon,

    Customers trust that they can always buy with confidence when they make purchases on Amazon.com. In order to preserve customer trust, we have implemented listing restrictions on Cell Phones and Accessories, MP3 Players and Accessories, Car Electronics and GPS items that are considered to be at risk of being counterfeited.

    Your listings for Samsung ASINs are among those that have been removed as a result of this policy.  Effective immediately, your listings are removed for those ASINs. There is no penalty for this removal, but we ask that you refrain from relisting removed products.

    Certain sellers may be allowed to sell these products.  If you are interested in seeking pre-approval to sell these products, please send the following information to pq-preapprovals@amazon.com:


    •Your store name
    •Information about your suppliers, including name, address and contact information
    •Invoices, purchase orders or other documents showing that you obtain your inventory from trustworthy sources

    You may obscure pricing information on any purchase orders, receipts, or invoices you send. We ask that you do not obscure any other portion of these documents.

    If you have more questions, please contact Seller Support. We appreciate your cooperation in this important matter.

    Regards,
    Amazon Services
    (c) 2013 Amazon.com Inc. or its affiliates. All rights reserved.
    Yup, they suck. I sent in some items recently, Amazon got them in a few days later, slashes everyone's prices. I promise you Amazon is not making much money on that item, they just wanna be the only seller, so they sell it for so cheap that no one can compete, WTH, why cant they just sell it on the same price that other sellers sell it, and they will get the buy box randomly like all other sellers do on other items.   >:( >:( >:(
    You can say what you think when you think what you say.

    Offline Bh101

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    Re: selling on amazon
    « Reply #278 on: November 21, 2013, 09:56:31 PM »
    Yup, they suck. I sent in some items recently, Amazon got them in a few days later, slashes everyone's prices. I promise you Amazon is not making much money on that item, they just wanna be the only seller, so they sell it for so cheap that no one can compete, WTH, why cant they just sell it on the same price that other sellers sell it, and they will get the buy box randomly like all other sellers do on other items.   >:( >:( >:(
    unfortunately with amazon either they sell the item and they make a crap load of money or u sell the item and they make a lot of money, so for them its win - win.

    WTH
    I listed something which is competing with an item Amazon sells, and here's what I got:

    Hello from Amazon,

    Customers trust that they can always buy with confidence when they make purchases on Amazon.com. In order to preserve customer trust, we have implemented listing restrictions on Cell Phones and Accessories, MP3 Players and Accessories, Car Electronics and GPS items that are considered to be at risk of being counterfeited.

    Your listings for Samsung ASINs are among those that have been removed as a result of this policy.  Effective immediately, your listings are removed for those ASINs. There is no penalty for this removal, but we ask that you refrain from relisting removed products.

    Certain sellers may be allowed to sell these products.  If you are interested in seeking pre-approval to sell these products, please send the following information to pq-preapprovals@amazon.com:


    •Your store name
    •Information about your suppliers, including name, address and contact information
    •Invoices, purchase orders or other documents showing that you obtain your inventory from trustworthy sources

    You may obscure pricing information on any purchase orders, receipts, or invoices you send. We ask that you do not obscure any other portion of these documents.

    If you have more questions, please contact Seller Support. We appreciate your cooperation in this important matter.

    Regards,
    Amazon Services
    (c) 2013 Amazon.com Inc. or its affiliates. All rights reserved.

    just out of curiosity do you know what items that this applies to?

    Offline meshugener

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    Re: selling on amazon
    « Reply #279 on: November 21, 2013, 10:31:09 PM »
    Galaxy Victory ;)
    Love me or hate me. I still love you.

    Offline notanonymous

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    Re: selling on amazon
    « Reply #280 on: November 21, 2013, 10:32:42 PM »

    Offline meshugener

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    Re: selling on amazon
    « Reply #281 on: November 21, 2013, 10:36:44 PM »
    I have no problem with that, just don't come with BS about securing customers experience etc.
    Love me or hate me. I still love you.

    Offline Super Speed

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    Re: selling on amazon
    « Reply #282 on: November 22, 2013, 12:34:50 AM »
    I have no problem with that, just don't come with BS about securing customers experience etc.
    Couldn't agree more.


    Offline Dave321

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    Re: selling on amazon
    « Reply #283 on: November 22, 2013, 12:38:35 AM »
    Lets get something clear. Amazon does NOT care about you. PERIOD. If you like your account, u may not be able to keep it. Ive seen them do some pretty outrageous stuff to seller accounts (companies that do more then 50 million a year in sales) and they still treat them like garbage. They can make any rule they want regardless of how ridiculous it may seem to you.

    Wishing you all tons of luck!

    (oh and btw, they do sell some products for below cost. Its called gaining market share).

    Offline Myccrabbi

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    Re: selling on amazon
    « Reply #284 on: November 22, 2013, 12:41:38 AM »
    If u work for a living, why kill urself working?