Topic Wiki

    Selling On Amazon
    When signing up for an account there are two options. If you're just starting out, get the Individual Plan, you can upgrade the account whenever you want.

    Individual Selling PlanProfessional Selling Plan
    $0.99 fee for each item sold. If you sell 40+ items/month, you will need the Professional plan.  Flat fee of $39.99/month and more powerful and flexible tools to manage inventory, reports, feeds and access to web services.

    Amazon is an amazing platform that offers great opportunities for starting a business and making money. However when starting out, take it slow.
    There is much to learn and get used to. Before investing all your savings on a product you hope will quickly turn a profit take the time to familiarize yourself with the system.
    Perhaps start out with a smaller investment just to get your feet wet. Go through the basic guidelines offered by Amazon here.

    Below are tips, clarifications and insights from members of this forum. Feel free to pitch in or ask you questions.

    Some factors to consider before investing in a product to sell:

    1) Price: How much did the item cost you? Have you taken into account shipping costs (both to you and to the customer)? Will you have to pay taxes? Amazon keeps a percentage of every sale (including shipping fees). It’s 15% for most product categories besides a few like electronics that are 8%. You can see the full schedule of fees here. There are several online tools to help you price your products including an FBA Revenue Calculator here and an Amazon built iOS app. A quick way to figure out how much you’d need to charge just to break even after amazon fees is to take the total product cost and then multiply it by 1.1766 (for 15% fees) or 1.087 (for 8% fees).

    2) Velocity:  How fast will the item sell? It's nice to find a product for $10 that you can flip for $100.  But if you’ll only sell 1 a year, it won’t be a very good investment. The best way to determine the velocity of an item is to check the sales rank. Sales rank indicates the popularity of a product compared to other products in its category. The lower the ranking the more popular it is. The iOS app has sales rank baked in too. To get a proper feel for the turnaround time of an item, you'll need to dip your toes in slowly. Note: An item may have a great sales rank due to a recent sale, make sure to check price history on camelcamelcamel.com or keepa.com to get a better picture of the real price and rank of an item.

    3) Return Rate: Even after you sold a few laptops and tablets profitably, you'll have to take into account that a buyer may want to return the item. Certain items have higher rates of return, so make sure to take that into account when deciding whether it's profitable/worth your effort to sell the item.


    Fulfilled By Amazon (FBA):
    The seller sends the items to Amazon warehouse. Amazon takes care of fulfilling the order, and customer service related to the order.

    Pro's Of FBA
    Con's Of FBA
    • Easier to get in the Buy Box
    • You're able to offer Prime shipping
    • For anything above $300, Amazon only charges the standard referral fee. This actually makes FBA cheaper when you take the discounted shipping to Amazon into account.
    • If you have a large or heavy item, shipping the item to the customer can be expensive especially if it is going to a residential address. If you send that item to amazon FBA charges will be much lower than your shipping would have cost. (Including shipping it to FBA)

    • Returns (See this post for a more detailed explanation)
      • Returns are accepted without any restocking fee.
      • Items that are Damaged/missing parts are taken back.
      • Since Amazons is super lax on returns, your return rate will be significantly higher.
      • Refunds may harm your cash flow. When a buyer selects "Return" on his order history, often Amazon will immediately issue him a refund, and debit your account.
    • If the item is not a fast selling item, it will sit in their warehouse. Amazon charges a fee for every 30 Days an item remains their warehouse, it is usually a tiny fee, but it adds up.


    Q: How can I move inventory from one ASIN to another ASIN without having them returned on FBA listings?
    A:
    Before I Teach you guys the method you must keep 2 things in mind:
    1) This Method isn't guaranteed! As we all know how seller support is operating, Since this processes involves them its only about %95 accurate but its still a YMMV!
    2) This is kind of grey whether its in violation of Amazon's policy so i do not take responsibility if you get hit!
    Its a 4 step process make sure to follow them properly! Follow this link

    Q: If I have 3 items to send into FBA and they are splitting me to 3 different locations. Can I ship all 3 items to one location?
    A:
    Yes, you can choose "Inventory Placement Service" in FBA settings to send all your inventory to one nearby warehouse. Amazon charges an additional fee ($.30, CMIIW) per item.
    Note: That even once your inventory reaches Amazon, if Amazon is moving it to a different warehouse, the item will be "back-ordered"

    Q: I'm having a hard time finding a box for a large product, can I just ship with the box the way it came from the store?
    A:
    There might not be a clear cut answer for every scenario. But, some have sold many large printers through FBA, by just putting the shipping label directly on the box and not having an issue.

    Q: What is considered case pack when sending in items to Amazon FBA?
    A:
    Case pack is when all the items in the box are from the same ASIN.

    Q: I'm doing FBA shipping for the first time. and it says "prep required". What does that mean?
    A:
    Prep Required means there is some preparation for the products that will need to be done before it could be added the the Amazon inventory. Typically, it is either labeling the items, taping the boxes shut, or poly bagging. If you do not prepare the items yourself, Amazon can/will do it for a charge.
    Q: What is the buy box? How do I win the buy box?
    A:
    The Buy Box is the box on a product detail page where customers can begin the purchasing process by adding items to their shopping carts.
    To give customers the best possible shopping experience, Sellers must meet performance-based requirements to be eligible to compete for Buy Box placement. All Buy Box eligible offers are then further evaluated to determine the Buy Box winning offer. One "New" and one "Used" condition offer, as applicable, will receive Buy Box placement.

    Q: What is an A-Z claim?
    A:
    When you buy from third-party sellers on Amazon.com, the condition of the item and its timely delivery are guaranteed under the A-to-z Guarantee.
    Therefore, a buyer may open a claim if the above is not met to his expectations.

    Q: I have an item that is handmade how do I go about selling it on?
    A:
    Create your own listing and buy a UPC code.

    Q: Any advice on packaging and shipping?
    Check the Shipping Master Thread

    Q: Why are some items on Amazon missing the Amazon sales rank number?
    A:
    Go to add a product > sell yours  it should be in the top right corner. If it's not there usually it means no one bought yet.

    Q: How do you compare Ebay/paypal fees to Amazon fees?
    A:
    Depends on the category. For a lot of categories,Please Update Categories it may be cheaper, as with Amazon there is just one fee, but for eBay sales there also is a Paypal fee.

    Does the Amazon sales rank mean a lot when researching a product to sell?
    A:
    Yes





    Q: How do I get customers to leave feedback (I tried emails)? I sold multiple items
    recently and no feedback yet
    Please Update

    Q: I Got an email from a buyer where's my stuff? I have a Fedex/UPS delivery confirmation signature. How should I go about this?
    A:
    Firstly, tell the buyer that UPS/Fedex shows that it was signed for, and they should check if the item was delivered to a neighbor, from desk of building ect... Next open an investigation from your end with UPS/Fedex to have them do research and contact their driver of what may have happened to this item. It all depends on how co-operative the buyer is, on exactly how to precede. If they are trying to scam you, then there is not much as a seller you could do. They may open an A-Z claim (you would have to weigh your options if it is worth having a claim) Amazon may or may not grant it in your favor. I have never had this with Amazon. Such a claim is not typical.
    What is more common is if there was no signature, and tracking shows it was delivered, and the buyer is claiming they have not received it.
    For myself - Fedex has reimbursed me multiple times with such instances

    Scams
    Q: I posted an expensive item on Amazon. Somebody sent me a message, asking to clarify the condition of the item is (it was clearly stated in the description), along with a request to reply to his own email, and he'll pay through PayPal. Is there anything this buyer can so to screw me over, after I send him the item? Anything else I should know?

    A: SCAM SCAM SCAM. There is NO reason you should EVER do this. There is a reason why Amazon has this policy. This is how the scams works.
    The guy sends a FAKE email from an email account such as paypal1@realpaypal.com. In reality no money was sent to your account and its bogus. The scammers are hoping that you will think that you got the money and will send the item.
    You should report it to paypal each time. beware! always check your paypal account if the money came.
    Another reason not do this-you will get kicked off amazon for good,sometimes competitors set this up.[/list]



    Commonly used resources

    A List of lots of links to resources commonly used in Amazon selling
    http://www.asgtg.com/amazon-services/


    « Last edited by mgarfin on January 02, 2018, 09:07:51 PM »

    Author Topic: Selling on Amazon Master Thread  (Read 515806 times)

    Offline landz124

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    Re: selling on amazon
    « Reply #1200 on: September 05, 2014, 12:56:14 AM »
    That is the exact reason why so many don't use commingle.
    I know of someone that had the same thing with a DVD  which wasn't his but was in the commingled pile he was shut down and lost his business which was quiet large (over 100 workers)

    Offline Zevwolf

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    Re: selling on amazon
    « Reply #1201 on: September 05, 2014, 12:40:01 PM »
    http://www.amazon.com/gp/product/B00N40RIBC/ref=olp_product_details?ie=UTF8&me= how does he make money? according the Calculator from amazon he pays for each sale to amazon 11 cents.

    Offline yuneeq

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    Re: selling on amazon
    « Reply #1202 on: September 05, 2014, 12:59:44 PM »
    http://www.amazon.com/gp/product/B00N40RIBC/ref=olp_product_details?ie=UTF8&me= how does he make money? according the Calculator from amazon he pays for each sale to amazon 11 cents.

    Actually he loses 9 cents besides shipping to amazon.
    It doesn't seem like he's doing it for feedback, though it might be goods he wants to get rid of from amazons warehouse. It could be cheaper than amazon disposing it for him.
    Live forever or die trying.

    Offline Name Changed

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    Re: selling on amazon
    « Reply #1203 on: September 05, 2014, 02:17:26 PM »
    http://www.amazon.com/gp/product/B00N40RIBC/ref=olp_product_details?ie=UTF8&me= how does he make money? according the Calculator from amazon he pays for each sale to amazon 11 cents.
    Could be a loss leader for him.

    I didn't look at what other items he sells, but he has over 100k feedbacks.

    Could also be he may be doing it for the transaction count ect

    Offline yossi1

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    Re: selling on amazon
    « Reply #1204 on: September 05, 2014, 06:42:16 PM »
    http://www.amazon.com/gp/product/B00N40RIBC/ref=olp_product_details?ie=UTF8&me= how does he make money? according the Calculator from amazon he pays for each sale to amazon 11 cents.

    is this the only item you can find on amazon where   sellers are losing money ?
    is so i will be in business 
    why should some one do it for feedback if its fba why dos he care about feedback
    maybe  if the buyers  are buing more then 1 he is making something

    Offline DealRaider

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    Re: selling on amazon
    « Reply #1205 on: September 06, 2014, 11:34:48 PM »
    I responded to the email. I thought that they might look at it as an appeal so I tried to make it as legit of a response as possible. Should I paste the response here?

    Offline yakov116

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    Re: selling on amazon
    « Reply #1206 on: September 07, 2014, 12:09:04 AM »
    I responded to the email. I thought that they might look at it as an appeal so I tried to make it as legit of a response as possible. Should I paste the response here?
    why not

    Money talks...mine says goodbye!

    Offline DealRaider

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    Re: selling on amazon
    « Reply #1207 on: September 07, 2014, 07:29:20 AM »
    Hello,

    Thank you for taking the time to ensure that my products are compliant with Amazon seller policies.

    I was and am very shocked to hear that there is a inconsistency with my product matching the product detail page. There are several reasons why that can not be.

    Firstly, when my products are received by Amazon for FBA, they are inspected by Amazon to ensure that the product Ive sent in matched the product detail page. How Amazon would accept my units for sale and then afterwards suspect that they were the incorrect units based on customer feedback is simply unbelievable.

    Another point I would like to make is that, judging by your email to me, it would seem like a customer has given feedback about the quality of my merchandise. I would like to point out that high-cost electronics is a very high breeding ground for scams. I have already received products returned to me that were clearly returned because the customer damaged them, as “defective.” Im sure Amazon is aware of such scams and is on the lookout to protect its sellers from illegitimate buyer feedback.

    Additionally, my product settings are set to no commingled inventory. I do that for precisely this reason, to provide a 100% guarantee to my customers that the products they are receiving are new and authentic merchandise. I am of course willing to supply receipts and invoices to prove the legitimacy of my products. I also have pictures of the units and their serial numbers.

    I would also like to mention that I personally inspect every product that I ship to Amazon to ensure that the quality matches the listing description, and to ensure authenticity. In light of this feedback I will in the future continue to personally inspect products that go out to ensure that they meet Amazons standards.

    Thank you,

    Offline DealRaider

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    Re: selling on amazon
    « Reply #1208 on: September 07, 2014, 07:31:49 AM »
    Oh ya I realized after that I had commingled turned off. Thank g-d I have pictures of the stuff also. Hope it helps. What do you think of this response? My friend normally tells me I dont write with enough outrage to the Sellersupport team

    Offline Name Changed

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    Re: selling on amazon
    « Reply #1209 on: September 07, 2014, 11:33:44 AM »
    Oh ya I realized after that I had commingled turned off. Thank g-d I have pictures of the stuff also. Hope it helps. What do you think of this response? My friend normally tells me I dont write with enough outrage to the Sellersupport team
    So are the items they are investigating your items or commingled items?

    Hopefully you will get a response from them shortly.

    Offline DealRaider

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    Re: selling on amazon
    « Reply #1210 on: September 07, 2014, 12:12:05 PM »
    Should be mine and not commingled.

    Offline yakov116

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    Re: selling on amazon
    « Reply #1211 on: September 07, 2014, 12:38:48 PM »
    Quote from: The Wiki
    How long does it take for them to receive it? Please Update
    If you select "Amazon Placement Service" they will usually send it to one or two warehouses near you that are usually 2-3 days (ground if you use amazon's UPS rates)..

    Otherwise Amazon will direct you to send it to approx 4 warehouses depending on how many items you send.

    Q: What is considered case pack when sending in items to Amazon FBA?
    A: Case pack is when all the items in the box are from the same ASIN.

    Q: If I have 3 items to send into FBA and they are splitting me to 3 different locations. Can I ship all 3 items to one location?
    A: Yes, you would have to set up your account to send all your inventory to one warehouse. Amazon will charge an additional fee per item.
    Note: That even once your inventory reaches Amazon, if Amazon is moving it to a different warehouse, the item will be "back-ordered"

    Q: Can I ship to FBA something in the packaging it came in? I'm having a hard time finding a box for a large product, can I just ship with the box the way it came from the store?
    I don't think there is an official clear answer. But, I have sold many large printers through FBA. I just put the shipping label label on the box and I have never had an issue. Please Update

    Q: I'm doing FBA for the first time and I print out the shipping info and stickers etc. and it says "prep required" what does that mean?
    A: Prep Required means there is some preparation for the products that will need to be done before it could be added the the Amazon invetory. Typically it is either labeling the items, taping the boxes shut, or poly bagging. If you do not prepare the items yourself, Amazon will do it for a charge.

    Ok want to shorten the wiki a little bit anyone want to elaborate on the Sending To Amazon part
    Money talks...mine says goodbye!

    Offline DealRaider

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    Re: selling on amazon
    « Reply #1212 on: September 07, 2014, 02:39:16 PM »
    I thought this was mentioned here, but case packed is actually when the items are all packed together from the same ASIN  by the manufacturer . Ive been doing case packed for same ASIN alone for a while and never had any problems but the official rules are by manufacturer

    Offline yuneeq

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    Re: selling on amazon
    « Reply #1213 on: September 07, 2014, 02:42:03 PM »
    I thought this was mentioned here, but case packed is actually when the items are all packed together from the same ASIN  by the manufacturer . Ive been doing case packed for same ASIN alone for a while and never had any problems but the official rules are by manufacturer

    Where'd you see that in the official rules? I remember seeing otherwise.
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    Offline ilherman

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    Re: selling on amazon
    « Reply #1214 on: September 07, 2014, 03:10:15 PM »
    Where'd you see that in the official rules? I remember seeing otherwise.
    It says very clear on amazon.com
    You can say what you think when you think what you say.