Author Topic: hotel upgrade (Read 9611 times)

dd321 · « **on:** October 05, 2011, 04:06:15 PM »

i made reservation via priceline at the hyatt at bellvue in philadelphia, any tips to get upgraded to suite ala "anniversary/honeymoon"? how do i get the managers email?

Dan · « **Reply #1 on:** October 05, 2011, 04:07:04 PM »

Suite with priceline...lol.

dd321 · « **Reply #2 on:** October 05, 2011, 04:09:02 PM »

o ya, 70$

dd321 · « **Reply #3 on:** October 05, 2011, 04:09:47 PM »

meaning can i contact manager to upgade my room....

AJK · « **Reply #4 on:** October 05, 2011, 04:25:07 PM »

Pretty sure Dan was laughing at the prospect of upgrading to a suite from a PL reservation.

That being said, "can you contact the manager?"

Who's stopping you? Worse that can happen is he shoots you down.

dd321 · « **Reply #5 on:** October 05, 2011, 04:32:59 PM »

How do I get his email

AJK · « **Reply #6 on:** October 05, 2011, 04:53:06 PM »

Quote from: kugelfresser on October 05, 2011, 04:32:59 PM

How do I get his email

Why not just call him/her? Worked for me in the past.

elikay · « **Reply #7 on:** October 05, 2011, 05:06:18 PM »

AsherO · « **Reply #8 on:** October 05, 2011, 07:23:08 PM »

Quote from: AJK on October 05, 2011, 04:53:06 PM

Why not just call him/her? Worked for me in the past.

Worked for you with a priceline reservation?

AJK · « **Reply #9 on:** October 05, 2011, 10:35:46 PM »

Quote from: AsherO on October 05, 2011, 07:23:08 PM

Worked for you with a priceline reservation?

Negative. Worked to just call the mngr.

dd321 · « **Reply #10 on:** October 05, 2011, 11:11:20 PM »

Quote from: AJK on October 05, 2011, 10:35:46 PM

Negative. Worked to just call the mngr.

what u tell manager

Dan · « **Reply #11 on:** October 05, 2011, 11:14:29 PM »

I wouldn't have the cojones to preemptively call a manager for an comp upgrade on a priceline stay. And that's not something that happens to me too often.

Name Changed · « **Reply #12 on:** October 05, 2011, 11:28:21 PM »

I was at a hotel (that I made the reservation thru priceline) I asked at counter for upgrade... they said - since the reservation is made thru priceline they cant touch it... the room is already reserved... I begged, the manager then came and said for $70 he could upgrade me

Either wat - with price line reservations its hard to get upgraded
this happened in a few hotels- seems like they dont really like the priceline reservations, or they see how little im payin for the room

AJK · « **Reply #13 on:** October 05, 2011, 11:58:02 PM »

Quote from: kugelfresser on October 05, 2011, 11:11:20 PM

what u tell manager

What did I tell the manager? Well, it just so happened to be my wedding night, so I told him that, and he took care of business.

Quote from: Dan on October 05, 2011, 11:14:29 PM

I wouldn't have the cojones to preemptively call a manager for an comp upgrade on a priceline stay. And that's not something that happens to me too often.

What's the worse that could happen? And, setting aside whether it is or isnt his wedding night or honeymoon in actuality, my bet is that if he tells the manager that, he has a pretty decent chance of pulling off the upgrade.

AJK · « **Reply #14 on:** October 05, 2011, 11:59:55 PM »

Quote from: Name Changed on October 05, 2011, 11:28:21 PM

I was at a hotel (that I made the reservation thru priceline) I asked at counter for upgrade... they said - since the reservation is made thru priceline they cant touch it... the room is already reserved... I begged, the manager then came and said for $70 he could upgrade me

Either wat - with price line reservations its hard to get upgraded
this happened in a few hotels- seems like they dont really like the priceline reservations, or they see how little im payin for the room

Asked for an upgrade because... of your good looks? I, too, would say the PL reservation couldn't be touched.

But, as the OP mentioned he wanted to know what his chances were:

Quote

ala "anniversary/honeymoon"?

Dan · « **Reply #15 on:** October 06, 2011, 12:07:48 AM »

Quote from: AJK on October 05, 2011, 11:58:02 PM

What's the worse that could happen? And, setting aside whether it is or isnt his wedding night or honeymoon in actuality, my bet is that if he tells the manager that, he has a pretty decent chance of pulling off the upgrade.

What's the worst that could ever happen?
I just wouldn't feel comfortable asking for a confirmed upgrade when making a dirt cheap stay. At check-in I'd probably pull out my elite card and try my luck, but most managers will laugh you off when asking for a confirmed upgrade in advance when you're on a priceline stay.

AJK · « **Reply #16 on:** October 06, 2011, 12:09:31 AM »

Quote from: Dan on October 06, 2011, 12:07:48 AM

What's the worst that could ever happen?
I just wouldn't feel comfortable asking for a confirmed upgrade when making a dirt cheap stay. At check-in I'd probably pull out my elite card and try my luck, but most managers will laugh you off when asking for a confirmed upgrade in advance when you're on a priceline stay.

Yeah, being turned down is a terrible thing...

Dan · « **Reply #17 on:** October 06, 2011, 12:14:29 AM »

You've completely missed my point.

Most managers correctly see priceline folk as people with no loyalty whatsoever, who won't spend an extra dime to stay with them in the future, and basically as them doing you a favor with your room being subsidized and made possible by actual rate-paying guests. Frankly, they're often right.

You are also probably going to get put in old/unrenovated room and are lucky to get confirmed into 2 queens or 1 king in advance.

To then ask for a suite, in advance, is a very long shot. It's one thing to ask if they happen to have something when you checkin, but I don't waste my time on long shots nor do I care to be sneered at "oh, I see you're on a priceline rate."

AJK · « **Reply #18 on:** October 06, 2011, 12:21:51 AM »

Quote from: Dan on October 06, 2011, 12:14:29 AM

You've completely missed my point.

Most managers correctly see priceline folk as people with no loyalty whatsoever, who won't spend an extra dime to stay with them in the future, and basically as them doing you a favor with your room being subsidized and made possible by actual rate-paying guests. Frankly, they're often right.

You are also probably going to get put in old/unrenovated room and are lucky to get confirmed into 2 queens or 1 king in advance.

To then ask for a suite, in advance, is a very long shot. It's one thing to ask if they happen to have something when you checkin, but I don't waste my time on long shots nor do I care to be sneered at "oh, I see you're on a priceline rate."

No, I understood your point. And I agree with your assessment of the managers assessment of PL people. But, still, at the end of the day, long shot or not, the absolute worst thing that could happen is that the manager tells him no.

Dan · « **Reply #19 on:** October 06, 2011, 12:40:10 AM »

Quote from: AJK on October 06, 2011, 12:21:51 AM

No, I understood your point. And I agree with your assessment of the managers assessment of PL people. But, still, at the end of the day, long shot or not, the absolute worst thing that could happen is that the manager tells him no.

Agreed, but it will be a guilt-tripped and uncomfortable no.

Like I said, no is the worst that can ever happen, but that doesn't mean it's always worth asking. You can also open a cc and call 1,000 times for a killed bonus offer and probably 1 out of the 1,000 times be successful. But generally it will be a waste of time and be uncomfortable.