You should get the points within 3 months.
manager just called me back and said the "review response email" came back and pretty much said that was "abusing the welcome bonuses"and i was not eligible for this 75k-10k mqm delta reserve welcome bonus.
i believe this response was done by a agent in that specific dept and was just basing it on the original rat email i received 5 months ago.
i have a manager that i have been in contact with for the last month (not regarding this issue) so i asked him to try to fight for me and speak to the higher ups and see if there is any remedy. he said hell try to see what can be done and made no promises.
these departments apparently cannot be reached in person or by using the telephone, only email.
whats the point of having the pop ups if they aren't going to abide by it?
sorry for the rant, thanks fro responding.
you said it will indeed post in 3 points despite the info i just received.
can you please try to make me understand how amex is operating now?
was it a mistake to have the manager review my case with his supervisor? i also asked him to see if there was any compensation if they wont be able to give the bonus. back five months ago when i orig got the rat email for the hilton card they gave me 20k delta miles for compensation.