Author Topic: 15k RT to Hawaii on UA through Turkish  (Read 5165 times)

Offline ludmila

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Re: 15k RT to Hawaii on UA through Turkish
« Reply #15 on: July 12, 2019, 08:58:29 PM »
Availability opens some times  just like TLV routes.

Its possible and easy to book depending what email you have.
What email is best to use?
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Offline Moishebatchy

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Re: 15k RT to Hawaii on UA through Turkish
« Reply #16 on: July 13, 2019, 03:07:32 PM »
Its possible and easy to book depending what email you have.

Why is email relevant?

Offline mmgfarb

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Re: 15k RT to Hawaii on UA through Turkish
« Reply #17 on: July 13, 2019, 04:09:20 PM »
Why is email relevant?
I assume he was reffering to which email for TK you have, not what email provider you have. 
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Offline KSMH

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Re: 15k RT to Hawaii on UA through Turkish
« Reply #18 on: July 13, 2019, 10:20:07 PM »
I assume he was reffering to which email for TK you have, not what email provider you have.
+1 you can find ppl on FT that have booked with TK many times by having some ticketing office email address, there are  many locations that make you come in, so you really need the right one.
Always praying for delayed baggage.

Offline yelped

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Re: 15k RT to Hawaii on UA through Turkish
« Reply #19 on: July 13, 2019, 10:41:00 PM »
I think @ExGingi had good experience with them. Maybe @hvaces42, too, iirc.

Offline hvaces42

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Re: 15k RT to Hawaii on UA through Turkish
« Reply #20 on: July 13, 2019, 10:44:14 PM »
I think @ExGingi had good experience with them. Maybe @hvaces42, too, iirc.
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Offline JudahMcB

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Re: 15k RT to Hawaii on UA through Turkish
« Reply #21 on: August 08, 2019, 06:52:33 PM »
Booked EWR-HNL-EWR on United for my brother and SIL for 60K Marriott -> 30K Turkish today. Took about 24 minutes on the phone.  TK provided an e-ticket number for both passengers and a PNR. When I check the PNR on the United site it shows only one passenger on the itinerary and the named passenger is my name, not my brother's name as is shown in the TK email confirmation. I checked with TK and they confirm the flights were ticketed and issued to the 2 correct passengers and that I need to follow up with United to confirm everything else. If I give United the PNR they do not see any of those details. When I give United the e-ticket number from TK they say they cannot see the details not make any changes (e.g., like assigning seats) because it is a partner ticket and that I need to contact TK to make sure the tickets were issued.

Is it possible it just takes a few days for the itinerary to be ticketed? Shouldn't United be able to see the correct number of passengers and names from my PNR? Any advice on how to proceed?

Offline KSMH

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Re: 15k RT to Hawaii on UA through Turkish
« Reply #22 on: August 08, 2019, 07:10:23 PM »
There it goes.
Problems with TK start.
Is it really worth it? Isn't it cheaper (time value) just to book via a different way?
Always praying for delayed baggage.

Offline Dan

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Re: 15k RT to Hawaii on UA through Turkish
« Reply #23 on: August 08, 2019, 07:13:14 PM »
Their call center is horrendous.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline grodnoking

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Re: 15k RT to Hawaii on UA through Turkish
« Reply #24 on: August 08, 2019, 07:14:17 PM »
Try the office in JFK.
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Offline JudahMcB

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Re: 15k RT to Hawaii on UA through Turkish
« Reply #25 on: August 08, 2019, 07:16:24 PM »
Is it really worth it? Isn't it cheaper (time value) just to book via a different way?

Where's the fun in that? Isn't it cheaper (time value) to just use a simple 2% cash back CC and book all flights with cash? Timewise it probably is. But then there would be little use for this forum.

Offline KSMH

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Re: 15k RT to Hawaii on UA through Turkish
« Reply #26 on: August 08, 2019, 07:44:50 PM »
Where's the fun in that? Isn't it cheaper (time value) to just use a simple 2% cash back CC and book all flights with cash? Timewise it probably is. But then there would be little use for this forum.
Fun -1 it's not fun to be on the phone forever and not fun to drive down....
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Always praying for delayed baggage.

Offline nirc

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Re: 15k RT to Hawaii on UA through Turkish
« Reply #27 on: August 24, 2019, 10:45:31 PM »
Booked EWR-HNL-EWR on United for my brother and SIL for 60K Marriott -> 30K Turkish today. Took about 24 minutes on the phone.  TK provided an e-ticket number for both passengers and a PNR. When I check the PNR on the United site it shows only one passenger on the itinerary and the named passenger is my name, not my brother's name as is shown in the TK email confirmation. I checked with TK and they confirm the flights were ticketed and issued to the 2 correct passengers and that I need to follow up with United to confirm everything else. If I give United the PNR they do not see any of those details. When I give United the e-ticket number from TK they say they cannot see the details not make any changes (e.g., like assigning seats) because it is a partner ticket and that I need to contact TK to make sure the tickets were issued.

Is it possible it just takes a few days for the itinerary to be ticketed? Shouldn't United be able to see the correct number of passengers and names from my PNR? Any advice on how to proceed?

resolved?

Offline nirc

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Re: 15k RT to Hawaii on UA through Turkish
« Reply #28 on: August 24, 2019, 10:48:22 PM »
When booking an award ticket this way, will having the United explorer card still give me a free checked bag?

Offline JudahMcB

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Re: 15k RT to Hawaii on UA through Turkish
« Reply #29 on: August 24, 2019, 10:49:47 PM »
resolved?

Not completely. Bro has a new United PNR and is confirmed on the flight. SIL doesn't in United's system but does in Turkish's. So there's a lot of finger pointing as to who is responsible. As per United, If they tried to check-in for this flight my SIL would not be allowed to check-in nor board. Still not sure how to resolve.