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If your charge posted after Saturday and was swiped on Saturday call 800-297-7500 (tell them you used your cards on Saturday, and also mention all your cards you used).
« Last edited by DoGo on December 12, 2013, 09:04:09 AM »

Author Topic: AmEx Small Business Saturday  (Read 589652 times)

Offline sruly

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1800 on: November 25, 2012, 02:33:21 PM »
can anyone confirm it to be working between 12am-2am ET at a ET based merchant?
I was charged after 1am ny time and got some email confirmations and the pending charge says sat nov 24

Offline lybbtthl

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1801 on: November 25, 2012, 02:35:10 PM »
I was charged after 1am ny time and got some email confirmations and the pending charge says sat nov 24
where is the merchant located?

Offline Steven

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Re: Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1802 on: November 25, 2012, 02:36:19 PM »
+2.
However -1 on "controlling yourself".
I wanted to use an amex gc I got from a rebate. Instead I used my chase freedom. I got 23 ppd for the $13 purchase. I also felt it wouldnt be nice to embarrass/catch him in his twisting of the truth. (mods, maybe we should move this to the ethics thread :D)

Offline miles

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1803 on: November 25, 2012, 02:42:18 PM »
24/25 confirmations

Offline how

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1804 on: November 25, 2012, 03:36:33 PM »
I sent an SM to AMEX that i registered my card for the SBS promotion and for some reason the Merchant omitted the charge and I lost out.
...
Here was their reply within the hour
...
Thank you for your email and I will surely assist you.

As it was merchant's mistake that the charge was not made on your Card, please do not worry as I have issued a credit of $25.00 towards the Small Business Saturday promotion.

You can view this credit online within 24 to 48 hours.

If we may be of any other assistance, please write back.

Have an excellent day ahead!

Sincerely,                                                                                       
                                                                                       
                                                                     
Email Servicing Team                                                   
American Express Interactive Services







Offline Cbs

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1805 on: November 25, 2012, 05:42:57 PM »
I sent an SM to AMEX that i registered my card for the SBS promotion and for some reason the Merchant omitted the charge and I lost out.
...
Here was their reply within the hour
...
Thank you for your email and I will surely assist you.

As it was merchant's mistake that the charge was not made on your Card, please do not worry as I have issued a credit of $25.00 towards the Small Business Saturday promotion.

You can view this credit online within 24 to 48 hours.

If we may be of any other assistance, please write back.

Have an excellent day ahead!

Sincerely,                                                                                       
                                                                                       
                                                                     
Email Servicing Team                                                   
American Express Interactive Services
great idea. i did that for the few cards that the restaurant guy did today. 11/25 .
waiting for the same response :)

Offline chaimmayer

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1806 on: November 25, 2012, 06:03:25 PM »
I gave to a tzedaka online who said they will process the charge motzaei Shabbos.n the charge is already pending on my cc.  I contacted them and they said the charge won't really go through till they process it.he said on his end it says Authorizd/Pending Capture. Make sense ???
I got 10/14.  The 4 I did not get were for this tzedakah which "captured" it on wed.  Should I SM or be patient?  One of the cards is a citi so I think I lost my chance on that one entirely :(

Offline Cbs

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1807 on: November 25, 2012, 07:34:56 PM »
great idea. i did that for the few cards that the restaurant guy did today. 11/25 .
waiting for the same response :)
and i got the same response :)

Dear Cbs,

Thank you for participating in Small Business Saturday promotion.

I understand it was not your fault that the merchant processed the charges on November 25, 2012.

As a gesture of respect to your relationship with American Express and our commitment for impeccable customer service, I have issued a credit of $25.00 each on your accounts ending in 21003, 21029 and 21037 respectively as part of the promotion.

You'll see the credits online in 24 - 48 hoursand it'll reflect on your upcoming statement.

I hope this is to your satisfaction.

We appreciate your active participation in Small Business Saturday promotion, have an excellent day!

Sincerely,                                                                                           
                                                                                           

Email Servicing Team                                                       
American Express Interactive Services

Offline AsherO

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1808 on: November 25, 2012, 07:40:08 PM »
and i got the same response :)

Dear Cbs,

Thank you for participating in Small Business Saturday promotion.

I understand it was not your fault that the merchant processed the charges on November 25, 2012.

As a gesture of respect to your relationship with American Express and our commitment for impeccable customer service, I have issued a credit of $25.00 each on your accounts ending in 21003, 21029 and 21037 respectively as part of the promotion.

You'll see the credits online in 24 - 48 hoursand it'll reflect on your upcoming statement.

I hope this is to your satisfaction.

We appreciate your active participation in Small Business Saturday promotion, have an excellent day!

Sincerely,                                                                                           
                                                                                           

Email Servicing Team                                                       
American Express Interactive Services


Guys, it's a great idea to SM asap, might earn you manual + automatic credits, for a double dip :)
DDF FFB (Forum From Birth)

Offline Yaalili

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1809 on: November 25, 2012, 07:41:15 PM »
Guys, it's a great idea to SM asap, might earn you manual + automatic credits, for a double dip :)

Maybe this belongs in the "is it ethical" section..

Offline Cbs

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1810 on: November 25, 2012, 07:49:12 PM »
Guys, it's a great idea to SM asap, might earn you manual + automatic credits, for a double dip :)
Maybe this belongs in the "is it ethical" section..
@AsherO - i SM'd Asap bec i didnt want to come up behind all the people that will SM for that reason and mess it up .

@Ya'alili - to do what AsherO said for that reason can be talked about in ethical thread, but i have a valid issue here, i am not guaranteed by that restaurant guy to get it back especially after what happened last night (read above my story - i emailed him back and forth 36 times!!) and i want to make sure ill get it, so i SM'd them. Now if they give me an extra $25 thats already a glitch which im not really gonna return theyre money .
So in essence this has no place to what AsherO said in ethical thread because someone that spent it on the 24th has no issue to complain about and someone that got it on 25th has what to say. So in my eyes its 100% ethical

Offline Yaalili

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1811 on: November 25, 2012, 07:51:59 PM »
@AsherO - i SM'd Asap bec i didnt want to come up behind all the people that will SM for that reason and mess it up .

@Ya'alili - to do what AsherO said for that reason can be talked about in ethical thread, but i have a valid issue here, i am not guaranteed by that restaurant guy to get it back especially after what happened last night (read above my story - i emailed him back and forth 36 times!!) and i want to make sure ill get it, so i SM'd them. Now if they give me an extra $25 thats already a glitch which im not really gonna return theyre money .
So in essence this has no place to what AsherO said in ethical thread because someone that spent it on the 24th has no issue to complain about and someone that got it on 25th has what to say. So in my eyes its 100% ethical

The ethics i was talking about was what AsherO said to try to get double-dipped.

Offline Cbs

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1812 on: November 25, 2012, 07:55:02 PM »
The ethics i was talking about was what AsherO said to try to get double-dipped.
in general ur right, but if u think about it, in this case any one SM'ing has a valid point to bring up even if they want to double dip. theres the main part to the problem that they want to make sure theyre getting their money and on the side they may get that double dip bonus, but it cant be thats the main reason theyre SM'ing.
im not sure if im explaining this correctly. think about it for a moment  ;D

Offline Q274

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1813 on: November 25, 2012, 08:39:28 PM »
WORST STORY EVER: so i went away for thurs, fri, shabbos and returned home this eve. IN MY MAILBOX I HAD NINE AMEX CARDS WAITING FOR ME!!!!!!

i ordered them 3-4 weeks ago, i basically had given up on them.

Offline Dan

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1814 on: November 25, 2012, 08:39:53 PM »
WORST STORY EVER: so i went away for thurs, fri, shabbos and returned home this eve. IN MY MAILBOX I HAD NINE AMEX CARDS WAITING FOR ME!!!!!!

i ordered them 3-4 weeks ago, i basically had given up on them.
SM
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Q274

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1815 on: November 25, 2012, 08:41:21 PM »
done and done.
i first sent them for the cards i have not yet gotten conf emails yet. (i used the restaurant guy also, who claims he never got my email yesterday) and then i sent them for the extra 5 (on that account)
now i need to do the same for my wife

Offline txtmax4

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1816 on: November 25, 2012, 09:00:41 PM »
I gave my maaser in the form of sbs donations!
does that work? halachically?
Why wouldn't it work?
You give $25 via your Amex card to a tzedaka.
You take $25 cash out of your maaser envelope to pay the Amex bill.
Amex gives you a $25 gift.

Also don't forget the fact that you are, indeed, giving up the opportunity to use these "free purchases" and instead giving it to tzedaka...
If You See Something, Say Something!!

Offline txtmax4

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1817 on: November 25, 2012, 09:01:19 PM »
Guys, it's a great idea to SM asap, might earn you manual + automatic credits, for a double dip :)
I wonder how this would work if the charge is already pending..
If You See Something, Say Something!!

Offline Achas Veachas

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1818 on: November 25, 2012, 09:46:39 PM »
I wonder how this would work if the charge is already pending..
Send an SM complaining that the credit didn't post yet, hopefully the rep will be nice enough to post it manually and then see if it will still post automatically?

Offline dans fan

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Re: AMEX SMALL BUSINESS SATURDAY IS BACK!!!!!
« Reply #1819 on: November 25, 2012, 10:46:27 PM »
Why wouldn't it work?
You give $25 via your Amex card to a tzedaka.
You take $25 cash out of your maaser envelope to pay the Amex bill.
Amex gives you a $25 gift.

Also don't forget the fact that you are, indeed, giving up the opportunity to use these "free purchases" and instead giving it to tzedaka...
this has been discussed here in the passed. keep in mind the halacha doesnt always work with what you think is logic. if you do find someone that tells you its ok respectfully ask him  how he knows. making the same cheshbon you made is no proof