AmEx Small Business Saturday

[AJK]

46 of 46 credited!

Were any added right before your FR?

[Cbs]

8 of 8 credited.
Interesting that the square ones say credit from square and another one from a tzedaka org says credit from their place.
Then the restaurant guy just has credit adj. From amex

[dans fan]

8/8 citi amex not credited. should i assume its a nogo

[mochada]

6/6 Spg Starwood- credited
BOA VirginAtlantic Amex and Citi AA Amex- not credited yet

[Ergel]

8 of 8 credited.
Interesting that the square ones say credit from square and another one from a tzedaka org says credit from their place.
Then the restaurant guy just has credit adj. From amex

Restaurant guy processed automatically?

[rots5]

6/6 Spg Starwood- credited
BOA VirginAtlantic Amex and Citi AA Amex- not credited yet

so basicallly, my wife just recieved her platt card - and i emailed them on q247's story and i recieved this

Dear Ms. rots5,

I appreciate your efforts in extending help for Small Business in your area.

You will happy to know that I have gone ahead and issued a credit of $25.00 on your Card account. This credit will post to your Card within 24-48 hours and you will be able to view it online under "Recent Activity".

It was a pleasure to assist you today. If there is anything else I can assist you with regarding your Card, do let me know.

Have a great day!

Sincerely,                                                                                           
                                                                                           
Ritika Manchanda
Email Servicing Team                                                       
American Express Interactive Services

[Cbs]

Restaurant guy processed automatically?

No. That's from the SM I sent

[Jkhein]

No. That's from the SM I sent

so whats interesting about it...

[dans fan]

so basicallly, my wife just recieved her platt card - and i emailed them on q247's story and i recieved this

Dear Ms. rots5,

I appreciate your efforts in extending help for Small Business in your area.

You will happy to know that I have gone ahead and issued a credit of $25.00 on your Card account. This credit will post to your Card within 24-48 hours and you will be able to view it online under "Recent Activity".

It was a pleasure to assist you today. If there is anything else I can assist you with regarding your Card, do let me know.

Have a great day!

Sincerely,                                                                                           
                                                                                           
Ritika Manchanda
Email Servicing Team                                                       
American Express Interactive Services

thats pretty funny

[karen]

Anyone get a confirmation email on Citi AA Amex?

I did. But I didn't get credit yet.

[Mendel]

Citi finally responded!!!

Subject:     Amex Small Business Saturday
Date:     November 27, 2012 12:09 EST

We would like to apologize for the inconvenience this has caused you.

A $25.00 statement credit will appear on your account within 1-2 billing periods.

We appreciate the opportunity to assist you.

[U-no-me!]

I also received all my credits except for my citi Amex.

[rots5]

thats pretty funny

You don't know what I wrote em :-))) 

[Achas Veachas]

You don't know what I wrote em :-))) 

Care to Share?

[BrooklynNets]

Were any added right before your FR?

All of them were within 24 hours of the FR

Why? Is that what triggered it? Still, twice in 2 months??

[karen]

Did you send sm to the city amex?

Citi finally responded!!!

Subject:     Amex Small Business Saturday
Date:     November 27, 2012 12:09 EST

We would like to apologize for the inconvenience this has caused you.

A $25.00 statement credit will appear on your account within 1-2 billing periods.

We appreciate the opportunity to assist you.

[Saver2000]

All of them were within 24 hours of the FR

Why? Is that what triggered it? Still, twice in 2 months??

Yes. Adding many AU's in a short period of time is a trigger.

[Name Changed]

I got credited on my Citi Amex !! Last year I didnt was nervous, But I did Square, so I didnt have much to loose

[AJK]

I got credited on my Citi Amex !! Last year I didnt was nervous, But I did Square, so I didnt have much to loose

Did you get a confirmation when enrolling? A confirmation when spend was complete?

Yes. Adding many AU's in a short period of time is a trigger.

+1

[sky121]

I got credited on my Citi Amex !! Last year I didnt was nervous, But I did Square, so I didnt have much to loose

 Did you receive a confirmation email?