BH
So I work in kiruv and a rabbi we work with said a student backed out of a trip last minute and silly rabbi trusted her and put the flight on HIS c/c. She was reimbursing partially the rest we were helping with.
He said its non refundable, I said call the airline (UNITED) he called me back nope its non refundable he checked (Only checked on line) i called United and after their automatic call back the lady was very nice and said she is making a huge exception fully refunding the ticket within 7 - 10 days on the c/c (not even a $250 charge) it wasn't cos of illness or something i just told her the truth a student got a new job and backed out and now the rabbi is out of pocket,. (A LOT its peak season LAX to TLV return)
FYI
