I got the Freedom this past Friday. Today I sent an SM requesting them to link the accounts, they said I need to go to a local branch to have it done. I replied that I can't make it during business hours, can they please do it? Was shot down again as "it will happen automatically in 2-3 billing cycles". I sent 1 final SM requesting expedition and was denied again. I then walked in to a branch and asked them to do it. After running my info and conferring with a colleague, the branch rep told me that Chase Total Checking no longer qualifies for Exclusives unless if you are grandfathered in. Otherwise you need a Premier Checking account. Any one know if there is any validity to this, or was it just a clueless rep. Totally sucks if true, it played a big factor in my choosing this card.