Booked;
2*17.5k nights on August 17
1*25k night on August 21
1*25k night on August 21
All booked in the app where you cannot use FNAs, just points, yet somehow MT redeemed a FNA for one of the two rooms on August 17, and another for the second of the 2 25k nights booked on the 21st.
Reps are helpful in any way, 27.5k lost.
#bonvoyed