No upgrade at Marriott Marquis Chicago, well over a dozen suites available. Rep claimed that hotel can decide to selectively upgrade to suites even if available..GM companestaed stay after lengthy email highlighting hotel ludicrous claims.
How did you know there were dozens of suites avail?
Hotels aren't allowed to keep a number for last minute paid stays?
Paid cash for 2 stays, refusing to honor promo stay twice get 2k points. Says not applicable to points redemptions?!? WTF
If you paid cash, that's not a point redemption
https://viewfromthewing.com/north-carolina-marriott-shut-down-guests-locked-out-of-rooms/
I'm guessing there's a lot more to this story.
Same, although I wouldn't be surprised if there wasn't.
I have a 7 night bonvoy certificate which expires this week. Since it has been extended a year ago they are unwilling to extended again, only to give me 5000 points for it. Any suggestions?
https://www.dansdeals.com/points-travel/milespoints/marriott-travel-packages-havent-bonvoyed-good-luck-finding-someone-knows/
arent you on vacation??