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I have a 7 night bonvoy certificate which expires this week. Since it has been extended a year ago they are unwilling to extended again, only to give me 5000 points for it. Any suggestions?
« Last edited by yaakovb on January 28, 2020, 02:09:36 PM »

Author Topic: #Bonvoyed - Master thread - Post all Bonvoyed related content - Only Negative  (Read 23687 times)

Offline mdv

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I haven't been able to see my most recent stays or any of my activity is my account(both on website and app) for about a week now
Sorry I don't have any snarky line for this space

Offline tavster

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Offline mdv

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Marriott Bethesda hotel and conference center not giving suite upgrade for titanium for tonight when there are more than 10 suites available to book online . Only offering a slight discount on the cash rate to upgrade.
 Chatted with "manager" and this was his response

Hello. We only have a very limited amount of suites that we can offer as a free upgrade for our titanium members. The other suites we have on property ew have to sell on the website. If you need to we can get your number and I can pass it along to my manager and he can reach out to you.
Good Afternoon , My name is Brock and I am the Room Operations Manager. I understand that you are interested in a complimentary upgrade, unfortunately we do not have the availability to do so during your stay. We of course would be happy to upgrade you if our availability allowed it. Please accept our sincerest apologies for this inconvenience.
Hello, a room can be considered available as a free upgrade based on the total available inventory of that room type. We must allow a percentage of our room inventory to be offered for purchase via online reservation sites, as well as our central reservations hub for reservations that come in over the phone.

When i pressed further  :

As you stated previously , the benefits state that a complimentary suite can be offered based on availability . This benefit is not a guarantee and the availability is determined by the property on a daily basis .
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Is there any truth to what he  is saying or if it's available for cash it has to be available for elite upgrades ?
« Last Edit: April 11, 2021, 02:48:32 PM by mdv »
Sorry I don't have any snarky line for this space

Offline Hjay

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Offline Joel

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https://milestomemories.com/bonvoyed-again-hotel-credit-card-fees/

I wonder what responses @Dan would get
Are you supposed to bring cash?
How eles do you pay for a room. In advance?

Absurd