#Bonvoyed - Master thread - Post all Bonvoyed related content - Only Negative

[UKinNYS]

"Marriott CEO Says Starwood Was Better For Guests Than Marriott Bonvoy" - You dont say 
https://www.godsavethepoints.com/marriott-ceo-remarks-starwood-hotel-owners/

[jomaster28]

I made a reservation using an annual free night certificate. I then noticed they deducted points from my account instead of applying the certificate. A week before check in I called up to have them change it and give the points back and they said yes they will. I’ll check in I asked to use the free certificate and not the points and they’re going to check out. The day after I stayed at the hotel I called both of the hotel and Marriott and ask them to change it. It’s been a month still nothing and I just called up customer service and they told me there’s nothing that they can do about it and they aren’t going to give me points back. Any ideas?

[Danlover111]

I made a reservation using an annual free night certificate. I then noticed they deducted points from my account instead of applying the certificate. A week before check in I called up to have them change it and give the points back and they said yes they will. I’ll check in I asked to use the free certificate and not the points and they’re going to check out. The day after I stayed at the hotel I called both of the hotel and Marriott and ask them to change it. It’s been a month still nothing and I just called up customer service and they told me there’s nothing that they can do about it and they aren’t going to give me points back. Any ideas?

They used 2 of my 50k nights instead of 35k nights,
Called a couple of times, nobody home there.

[yelped]

Try DMing on Twitter. I've had better results there. Slow, but eventually, you'll get it taken care of.

[yungermanchik]

I made a reservation using an annual free night certificate. I then noticed they deducted points from my account instead of applying the certificate. A week before check in I called up to have them change it and give the points back and they said yes they will. I’ll check in I asked to use the free certificate and not the points and they’re going to check out. The day after I stayed at the hotel I called both of the hotel and Marriott and ask them to change it. It’s been a month still nothing and I just called up customer service and they told me there’s nothing that they can do about it and they aren’t going to give me points back. Any ideas?

email customer.care@marriott-service.com
I had a similar problem: I emailed them in the morning and they fixed it late that night.

[1avigrun]

[tavster]

https://onemileatatime.com/insights/canceling-marriott-bonvoy-awards/

[arye her]

I booked a stay for Jan. 2023 without having enough points to cover the booking with the option to earn it within the next 60 days and then deduct it to my booking

when logging in it says "The points rate for your reservation may increase or decrease until you have deducted the points from your account to cover the reservation"
does this mean i might lose the booking once Marriot goes dynamic?

[mochjas]

I booked a stay for Jan. 2023 without having enough points to cover the booking with the option to earn it within the next 60 days and then deduct it to my booking

when logging in it says "The points rate for your reservation may increase or decrease until you have deducted the points from your account to cover the reservation"
does this mean i might lose the booking once Marriot goes dynamic?

no but the amount of points neded can go up

[Yehuda25]

no but the amount of points neded can go up

+1

[Dan]

https://www.cnbc.com/2022/02/28/russian-ruble-dives-nearly-30percent-against-the-dollar-amid-sanctions-ukraine-crisis.html

[tavster]

https://www.cnbc.com/2022/02/28/russian-ruble-dives-nearly-30percent-against-the-dollar-amid-sanctions-ukraine-crisis.html

What does that have to do with Bonvoyed?

[Dan]

What does that have to do with Bonvoyed?

Isn't Bonvoyed just a verb at this point?
30% overnight deval seems like it should qualify.

[tavster]

Isn't Bonvoyed just a verb at this point?
30% overnight deval seems like it should qualify.

Ah 

[yelped]

Bonvoy!!!

ETA: best points value ever. Only 35k.

[Dan]

Bonvoy!!!

ETA: best points value ever. Only 35k.

LOL.
Hotel/dates?

[yelped]

LOL.
Hotel/dates?

W hotel Hoboken March 13th to 14th.

I noticed because I was tracking the rooms available for the night before and I noticed that all of a sudden there is not a single room available, so I checked the next day and this is what I saw.

[Dan]

W hotel Hoboken March 13th to 14th.

I noticed because I was tracking the rooms available for the night before and I noticed that all of a sudden there is not a single room available, so I checked the next day and this is what I saw.

Can't seem to replicate, can you reproduce it?

[yelped]

Can't seem to replicate, can you reproduce it?

Still happening. Shows this on the search page, and then the crazy rate for all the rooms once you click on it. This is on the app.

[aygart]

God Save The Points: LOL: Marriott Says "Free Nights" On Points Are No Longer "Free".
https://www.godsavethepoints.com/marriott-bonvoy-free-nights-no-longer-free/