Author Topic: amex dispute  (Read 1006 times)

Offline qwerty123

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amex dispute
« on: August 29, 2019, 11:08:30 AM »
i ordered something online and didnt want to keep it so they company sent me a return label. i pacaged it up and dropped it off at usps few days back and still today it never got scanned in. can i dispute the charge??? any reccomendations how to get my money back?

Offline SearchGuy

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Re: amex dispute
« Reply #1 on: August 29, 2019, 11:09:15 AM »
Which store, some stores it can take time

Offline qwerty123

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Re: amex dispute
« Reply #2 on: August 29, 2019, 11:10:33 AM »
charels tiryitt shirts. when tracking with usps tracking it says Label Created, not yet in system

Offline qwerty123

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Re: amex dispute
« Reply #3 on: August 29, 2019, 11:32:52 AM »
should or can i dispute the charge?? or would thins go under amex return protection?

Offline LoLo

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Re: amex dispute
« Reply #4 on: August 29, 2019, 11:44:43 AM »
Maybe purchase protection since it was lost. (Not sure if it applies to clothing though)

On what basis are you disputing?

Online Pad18

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Re: amex dispute
« Reply #5 on: August 29, 2019, 11:50:37 AM »
you drop it at USPS, it's normal. this company's use a very cheap fare. it stay at the same USPS till they have more packages of the same fare and then it will be scanned and pickup.

i will wait another week or two before starting to get worry.

Offline qwerty123

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Re: amex dispute
« Reply #6 on: August 29, 2019, 11:59:19 AM »
you drop it at USPS, it's normal. this company's use a very cheap fare. it stay at the same USPS till they have more packages of the same fare and then it will be scanned and pickup.

i will wait another week or two before starting to get worry.
i gave it to a usps truck that i met when dropping off the pacage in a usps drop off mailbox

Offline qwerty123

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Re: amex dispute
« Reply #7 on: August 29, 2019, 12:00:43 PM »
Maybe purchase protection since it was lost. (Not sure if it applies to clothing though)

On what basis are you disputing?
tried returning it. its one of the options you can pick when making a dispute with amex

Online Pad18

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Re: amex dispute
« Reply #8 on: August 29, 2019, 12:46:20 PM »
i gave it to a usps truck that i met when dropping off the pacage in a usps drop off mailbox

i will still wait a week or 2 before starting a complain.

have a little faith in the driver that he is a honest guy ... ;)

Offline iluv2travel

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Re: amex dispute
« Reply #9 on: August 30, 2019, 01:51:57 AM »
i will still wait a week or 2 before starting a complain.

have a little faith in the driver that he is a honest guy ... ;)

Agree with this.

USPS delaying delivery of your package is not grounds for dispute. It's also not exactly an attempt to return the item to the merchant because they never actually physically got it to have been given the opportunity to refuse to accept the return.

I've had such USPS return packages take in excess of 3 weeks to make it back to the merchant.

Gotta wait patiently.

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Re: amex dispute
« Reply #10 on: August 30, 2019, 02:18:31 AM »
Usps is the king of making you wait and be worried when returning packages.

If it's something of importance being that the post office is not to far,i just go into the post office and have a verified receipt of it being scanned in.
Don't try to be someone else , be who you are because everyone else is taken.

Offline qwerty123

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Re: amex dispute
« Reply #11 on: August 30, 2019, 11:00:37 AM »
thanks everyone for all your help. yes it got scanned in today.


it says Your item is available for pickup by the returns agent on August 30, 2019.... can someone tell me what that means? does that mean that its returning to me?

Online Pad18

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Re: amex dispute
« Reply #12 on: August 30, 2019, 11:11:49 AM »
thanks everyone for all your help. yes it got scanned in today.


it says Your item is available for pickup by the returns agent on August 30, 2019.... can someone tell me what that means? does that mean that its returning to me?

as i told you earlier they use a third party for all this "fare return" company, so basically they are like a 'drop place' and then a carrier will come to pickup all boxes and do the rest ..

i will assume that at this point no need to worry anymore, you did your part.