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Some basic information you should know when switching to Altice Mobile

Service: Sprint (Altice) 2G+LTE, AT&T 2G (shows LTE, but speed is 1mb/s) NO 3G

Included for $30/$40

Unlimited Talk/Text to and from  Austria • Belgium • Bulgaria • Canada • Croatia • Cyprus • Czech Republic • Denmark • Dominican Republic • Estonia • Finland • France • Germany • Greece • Guadeloupe • Hungary • Iceland • Ireland • Israel • Italy • Latvia • Liechtenstein • Lithuania • Luxembourg • Malta • Martinique • Mexico • Netherlands • Norway • Poland • Portugal • Romania • Slovakia • Slovenia • Spain • Sweden • Switzerland • United Kingdom, including to mobile phones

Data:

Unlimited Data in the USA (50GB at LTE speed, followed by 2G speed)

Other countries (listed above) 1GB at LTE speed then 2G

Optional to purchase:
15-day, 1GB data pack is $15
30-day, 3GB data pack is $30


Cons:
No 3G network, that means where there is no AT&T or Sprint LTE towers you wont have service (rare).
No phone customer service, chat only and people complain that it's very slow.
No name caller ID, when you call someone he can't see your name.
People complain about having a hard time porting their number (some had it very smooth).
International destinations other than the free countries are pretty expensive.
Some significant countries are not supported like China and UAE

Pros:
$30 (about $33 after tax) unlimited for life!
Unlimited roaming while abroad
Unlimited international calling/texting to 35+ countries including mobile

Rates from the US To countries outside of above countries, Talk & Text are at per minute, per message (SMS/MMS)

Zone 1: Albania, American, Samoa, Andorra, Argentina, Armenia, Australia, Bahamas, Bermuda, Bosnia & Herzegovina, Brazil, Cambodia, Chile, Colombia, Costa Rica, French, Guyana, Georgia, Gibraltar, Hong Kong, India, Indonesia, Japan, Kazakhstan, Macau, Malaysia, Marshall Islands, Monaco, Nepal, New Zealand, Palau, Peru, Russia, Saint Pierre & Miquelon, San Marino, Serbia, Singapore, South Korea, Taiwan, Thailand, Turkey, Ukraine, U.S. Virgin Islands, Uzbekistan, Vietnam

Talk: $0.50
Text Sent/Received: $0.10
MMS Sent/Received: $0.20

Zone 2: Algeria, Anguilla, Antigua & Barbuda, Aruba, Azerbaijan, Bahrain, Barbados, Belarus, Benin, Bolivia, British Virgin Islands, Burkina Faso, Cape Verde, Cayman Islands, Chad, Cuba, Democratic Rep of Congo, Dominica, Ecuador, Equatorial Guinea, Faroe Islands, French Depts & Territories in the Indian Ocean, French Polynesia, Gabon, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Jordan, Kenya, Macedonia, Mauritius, Micronesia, Moldova, Montenegro, Nicaragua, Oman, Palestine, Panama, Paraguay, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, St. Maarten, South Africa, South Sudan, Suriname, Togo, Turks & Caicos, Uruguay

Talk: $1.00
Text Sent/Received: $0.20
MMS Sent/Received: $0.40


Rates from countries outside of above countries when traveling abroad, Talk & Text are at per minute, per message (SMS/MMS), data is charged at a per MB rate
If you are traveling to a country that is not included you will need to message one of our Altice Mobile Experts to enable Pay as You Go international roaming

Zone 1: Albania, American, Samoa, Andorra, Argentina, Armenia, Australia, Bahamas, Bermuda, Bosnia & Herzegovina, Brazil, Cambodia, Chile, Colombia, Costa Rica, French, Guyana, Georgia, Gibraltar, Hong Kong, India, Indonesia, Japan, Kazakhstan, Macau, Malaysia, Marshall Islands, Monaco, Nepal, New Zealand, Palau, Peru, Russia, Saint Pierre & Miquelon, San Marino, Serbia, Singapore, South Korea, Taiwan, Thailand, Turkey, Ukraine, U.S. Virgin Islands, Uzbekistan, Vietnam

Talk: $1.00
Text Sent/Received: $0.25
MMS Sent/Received: $0.50
Data per MB: $1.00

Zone 2: Algeria, Anguilla, Antigua & Barbuda, Aruba, Azerbaijan, Bahrain, Barbados, Belarus, Benin, Bolivia, British Virgin Islands, Burkina Faso, Cape Verde, Cayman Islands, Chad, Cuba, Democratic Rep of Congo, Dominica, Ecuador, Equatorial Guinea, Faroe Islands, French Depts & Territories in the Indian Ocean, French Polynesia, Gabon, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Jordan, Kenya, Macedonia, Mauritius, Micronesia, Moldova, Montenegro, Nicaragua, Oman, Palestine, Panama, Paraguay, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, St. Maarten, South Africa, South Sudan, Suriname, Togo, Turks & Caicos, Uruguay

Talk: $2.00
Text Sent/Received: $0.50
MMS Sent/Received: $1.00
Data per MB: $2.00


The following countries are not supported on Altice Mobile:
Afghanistan, Angola, Ascension Islands, Bangladesh, Belize, Bhutan, Bonaire, Sint Eustatius, Curacao & Saba, Botswana, Brunei, Burundi, Cameroon, Central African Republic, China, Comoros, Congo, Cook Islands, Diego Garcia, Djibouti, East Timor, Egypt, El Salvador, Eritrea, Ethiopia, Falkland Islands, Fiji, Gambia, Ghana, Greenland, Guam, Guinea, Guinea Bissau, Iran, Iraq, Ivory Coast, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Mauritania, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, New Caledonia, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Pakistan, Papua New Guinea, Philippines, Qatar, Rwanda, Saint Helena & Tristan Da Cunha, Sao Tome & Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, Sri Lanka, Sudan, Swaziland, Syria, Tajikistan, Tanzania, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, Vanuatu, Venezuela, Wallis & Futuna, Western Samoa, Yemen, Zambia, Zimbabwe



Author Topic: Altice mobile from optimum - unlimited everything $20  (Read 9982 times)

Offline yitz1000

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #90 on: February 19, 2020, 12:48:15 PM »
The problem with TrustPilot is that you only get to see when people have issues they don’t run after people for positive experience rather people with issues go there is bash the company, I personally am using it as a second phone and I’m ok with it, Verizon is for sure way better but for $20 a month with international roaming I’m not complaining
+1

I moved 2 phones from Verizon and so far, I'm not looking back. Was tired of paying those prices.

IMO, this depends very much on how service is in your area and how much you use WiFi anyway.

My only major issue right now is some VM trouble but I hate VM so I'm not complaining so much

Their CS is abysmal. No doubt one of the ways they keep their cost low.

I think people on the fence  should definitely try with BYOP before the price goes up. Anything to lose?

Offline TimT

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #91 on: February 19, 2020, 12:52:47 PM »
Reviews on FB page are still awful.

Offline grodnoking

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #92 on: February 19, 2020, 12:53:09 PM »



Their CS is abysmal.

This is the biggest reason I know people didnt get the service. They have terrible CS.
I'm not who you think I am.

Offline SearchGuy

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #93 on: February 19, 2020, 01:03:01 PM »

This is the biggest reason I know people didnt get the service. They have terrible no CS.
Chat only, you dont even get the (pleasure) [anger] to hear the Indian accent on the phone  >:(

Offline grodnoking

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #94 on: February 19, 2020, 01:08:46 PM »
Chat only, you dont even get the (pleasure) [anger] to hear the Indian accent on the phone  >:(
Oh I can hear that indian accent thru my keyboard!
I'm not who you think I am.

Offline yitz1000

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #95 on: February 19, 2020, 01:12:21 PM »
EXTREMELY SLOW Chat only, you dont even get the (pleasure) [anger] to hear the Indian accent on the phone  >:(
FTFY 
Yet I still say I'm happy I left Verizon's prices for service that I hope will improve over time.

Offline Sam Finkelstein

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #96 on: February 19, 2020, 01:42:02 PM »
Where are you located?

Lakewood, NYC, and Chicago.
Formula for success: rise early, work hard, strike oil. –J. Paul Getty

Get back expired miles!
getmymilesback@gmail.com

Offline SearchGuy

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #97 on: February 19, 2020, 01:42:48 PM »
Added a wiki so people can read

Offline Definitions

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #98 on: February 19, 2020, 02:11:46 PM »

This is the biggest reason I know people didnt get the service. They have terrible CS.
That and that I'm just waiting for them to add on some Network enhancement fee.
Jack of all trades, master of none.

Offline cozmohoot

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #99 on: February 27, 2020, 07:00:10 PM »
I got 1 sim before rate went up,
I got a new number thinking I can always port in after.
Now they say ports must be done when ordering .... crazy

Offline LoLo

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #100 on: February 27, 2020, 07:32:22 PM »
Yup, that's how it works. You just login to your altice account, enter your current carrier account details and submit.

In my experience, it took about 5 minutes to receive their completion email and a few minutes for the phone to pickup the change and adjust.
This doesn't work anymore?

Offline yitz1000

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #101 on: February 27, 2020, 07:45:52 PM »
This doesn't work anymore?
I don't know if anything changed. Even though I got a temp SIM, I gave them my existing number when I signed up.

Offline cozmohoot

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #102 on: February 28, 2020, 12:41:30 PM »
I chose to get a random number when ordering and figured I would port in later.

Now I'm told the only way to port is during order process...argh.

I got it when it was 20.00 per month. Any idea what to do?

Crazy that they can't port in at anytime.

Offline yitz1000

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #103 on: February 28, 2020, 02:45:07 PM »
I chose to get a random number when ordering and figured I would port in later.

Now I'm told the only way to port is during order process...argh.

I got it when it was 20.00 per month. Any idea what to do?

Crazy that they can't port in at anytime.
Try your luck messaging them for a solution. It's really your only option.

Offline nynick12

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #104 on: March 01, 2020, 09:24:37 PM »
Anyone had any luck still getting the $20 price for life?
I need to switch my wife's plan (as of last week) and this seems to be the cheapest option but dont want to pay $30 if I could still get the $20 price