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Some basic information you should know when switching to Altice Mobile

Service: Sprint (Altice) 2G+LTE, AT&T 2G (shows LTE, but speed is 1mb/s) NO 3G

Included for $30/$40

Unlimited Talk/Text to and from  Austria • Belgium • Bulgaria • Canada • Croatia • Cyprus • Czech Republic • Denmark • Dominican Republic • Estonia • Finland • France • Germany • Greece • Guadeloupe • Hungary • Iceland • Ireland • Israel • Italy • Latvia • Liechtenstein • Lithuania • Luxembourg • Malta • Martinique • Mexico • Netherlands • Norway • Poland • Portugal • Romania • Slovakia • Slovenia • Spain • Sweden • Switzerland • United Kingdom, including to mobile phones

Data:

Unlimited Data in the USA (50GB at LTE speed, followed by 2G speed)

Other countries (listed above) 1GB at LTE speed then 2G

Optional to purchase:
15-day, 1GB data pack is $15
30-day, 3GB data pack is $30


Cons:
No 3G network, that means where there is no AT&T or Sprint LTE towers you wont have service (rare).
No phone customer service, chat only and people complain that it's very slow.
No name caller ID, when you call someone he can't see your name.
People complain about having a hard time porting their number (some had it very smooth).
International destinations other than the free countries are pretty expensive.
Some significant countries are not supported like China and UAE

Pros:
$30 (about $33 after tax) unlimited for life!
Unlimited roaming while abroad
Unlimited international calling/texting to 35+ countries including mobile

Rates from the US To countries outside of above countries, Talk & Text are at per minute, per message (SMS/MMS)

Zone 1: Albania, American, Samoa, Andorra, Argentina, Armenia, Australia, Bahamas, Bermuda, Bosnia & Herzegovina, Brazil, Cambodia, Chile, Colombia, Costa Rica, French, Guyana, Georgia, Gibraltar, Hong Kong, India, Indonesia, Japan, Kazakhstan, Macau, Malaysia, Marshall Islands, Monaco, Nepal, New Zealand, Palau, Peru, Russia, Saint Pierre & Miquelon, San Marino, Serbia, Singapore, South Korea, Taiwan, Thailand, Turkey, Ukraine, U.S. Virgin Islands, Uzbekistan, Vietnam

Talk: $0.50
Text Sent/Received: $0.10
MMS Sent/Received: $0.20

Zone 2: Algeria, Anguilla, Antigua & Barbuda, Aruba, Azerbaijan, Bahrain, Barbados, Belarus, Benin, Bolivia, British Virgin Islands, Burkina Faso, Cape Verde, Cayman Islands, Chad, Cuba, Democratic Rep of Congo, Dominica, Ecuador, Equatorial Guinea, Faroe Islands, French Depts & Territories in the Indian Ocean, French Polynesia, Gabon, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Jordan, Kenya, Macedonia, Mauritius, Micronesia, Moldova, Montenegro, Nicaragua, Oman, Palestine, Panama, Paraguay, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, St. Maarten, South Africa, South Sudan, Suriname, Togo, Turks & Caicos, Uruguay

Talk: $1.00
Text Sent/Received: $0.20
MMS Sent/Received: $0.40


Rates from countries outside of above countries when traveling abroad, Talk & Text are at per minute, per message (SMS/MMS), data is charged at a per MB rate
If you are traveling to a country that is not included you will need to message one of our Altice Mobile Experts to enable Pay as You Go international roaming

Zone 1: Albania, American, Samoa, Andorra, Argentina, Armenia, Australia, Bahamas, Bermuda, Bosnia & Herzegovina, Brazil, Cambodia, Chile, Colombia, Costa Rica, French, Guyana, Georgia, Gibraltar, Hong Kong, India, Indonesia, Japan, Kazakhstan, Macau, Malaysia, Marshall Islands, Monaco, Nepal, New Zealand, Palau, Peru, Russia, Saint Pierre & Miquelon, San Marino, Serbia, Singapore, South Korea, Taiwan, Thailand, Turkey, Ukraine, U.S. Virgin Islands, Uzbekistan, Vietnam

Talk: $1.00
Text Sent/Received: $0.25
MMS Sent/Received: $0.50
Data per MB: $1.00

Zone 2: Algeria, Anguilla, Antigua & Barbuda, Aruba, Azerbaijan, Bahrain, Barbados, Belarus, Benin, Bolivia, British Virgin Islands, Burkina Faso, Cape Verde, Cayman Islands, Chad, Cuba, Democratic Rep of Congo, Dominica, Ecuador, Equatorial Guinea, Faroe Islands, French Depts & Territories in the Indian Ocean, French Polynesia, Gabon, Grenada, Guatemala, Guyana, Haiti, Honduras, Jamaica, Jordan, Kenya, Macedonia, Mauritius, Micronesia, Moldova, Montenegro, Nicaragua, Oman, Palestine, Panama, Paraguay, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, St. Maarten, South Africa, South Sudan, Suriname, Togo, Turks & Caicos, Uruguay

Talk: $2.00
Text Sent/Received: $0.50
MMS Sent/Received: $1.00
Data per MB: $2.00


The following countries are not supported on Altice Mobile:
Afghanistan, Angola, Ascension Islands, Bangladesh, Belize, Bhutan, Bonaire, Sint Eustatius, Curacao & Saba, Botswana, Brunei, Burundi, Cameroon, Central African Republic, China, Comoros, Congo, Cook Islands, Diego Garcia, Djibouti, East Timor, Egypt, El Salvador, Eritrea, Ethiopia, Falkland Islands, Fiji, Gambia, Ghana, Greenland, Guam, Guinea, Guinea Bissau, Iran, Iraq, Ivory Coast, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Laos, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Maldives, Mali, Mauritania, Mongolia, Montserrat, Morocco, Mozambique, Myanmar, Namibia, Nauru, New Caledonia, Niger, Nigeria, Niue, Norfolk Island, North Korea, Northern Mariana Islands, Pakistan, Papua New Guinea, Philippines, Qatar, Rwanda, Saint Helena & Tristan Da Cunha, Sao Tome & Principe, Saudi Arabia, Senegal, Seychelles, Sierra Leone, Solomon Islands, Somalia, Sri Lanka, Sudan, Swaziland, Syria, Tajikistan, Tanzania, Tokelau, Tonga, Trinidad & Tobago, Tunisia, Turkmenistan, Tuvalu, Uganda, United Arab Emirates, Vanuatu, Venezuela, Wallis & Futuna, Western Samoa, Yemen, Zambia, Zimbabwe



Author Topic: Altice mobile from optimum - unlimited everything $20  (Read 23744 times)

Offline LoLo

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #100 on: February 27, 2020, 07:32:22 PM »
Yup, that's how it works. You just login to your altice account, enter your current carrier account details and submit.

In my experience, it took about 5 minutes to receive their completion email and a few minutes for the phone to pickup the change and adjust.
This doesn't work anymore?

Offline yitz1000

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #101 on: February 27, 2020, 07:45:52 PM »
This doesn't work anymore?
I don't know if anything changed. Even though I got a temp SIM, I gave them my existing number when I signed up.

Offline cozmohoot

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #102 on: February 28, 2020, 12:41:30 PM »
I chose to get a random number when ordering and figured I would port in later.

Now I'm told the only way to port is during order process...argh.

I got it when it was 20.00 per month. Any idea what to do?

Crazy that they can't port in at anytime.

Offline yitz1000

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #103 on: February 28, 2020, 02:45:07 PM »
I chose to get a random number when ordering and figured I would port in later.

Now I'm told the only way to port is during order process...argh.

I got it when it was 20.00 per month. Any idea what to do?

Crazy that they can't port in at anytime.
Try your luck messaging them for a solution. It's really your only option.

Offline nynick12

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #104 on: March 01, 2020, 09:24:37 PM »
Anyone had any luck still getting the $20 price for life?
I need to switch my wife's plan (as of last week) and this seems to be the cheapest option but dont want to pay $30 if I could still get the $20 price

Offline sillypainter

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #105 on: May 10, 2020, 04:53:12 PM »
Noticed today, roaming on TMobile. Make sure to turn data roaming ON. That's great news.

Offline cozmohoot

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #106 on: May 17, 2020, 07:41:08 AM »
Anyone had any luck still getting the $20 price for life?
I need to switch my wife's plan (as of last week) and this seems to be the cheapest option but dont want to pay $30 if I could still get the $20 price
It's back at 20 dollars per month again

Offline Mordyk

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #107 on: May 17, 2020, 08:12:27 PM »
It's back at 20 dollars per month again
Altice is back at $20 a month for a limited time!
#TYH

Offline Realshlomo

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #108 on: May 17, 2020, 08:40:37 PM »
I chose to get a random number when ordering and figured I would port in later.

Now I'm told the only way to port is during order process...argh.

I got it when it was 20.00 per month. Any idea what to do?

Crazy that they can't port in at anytime.
Port your number to google voice and have it forward to the other number. You can set outgoing to your real number as well.

Or open a new line and port in your number then cancel the old line.

Offline sillypainter

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #109 on: May 17, 2020, 10:11:37 PM »
This new roaming on TMO is actually doing more bad than good. Wherever TMO is better it just switches over and datat roaming is OFF by default so it simply stops working, it requires a restart, simply toggling the switch does not help. Anybody else has this issue? I have an S20.

Offline bznt

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #110 on: May 18, 2020, 02:02:50 PM »
This new roaming on TMO is actually doing more bad than good. Wherever TMO is better it just switches over and datat roaming is OFF by default so it simply stops working, it requires a restart, simply toggling the switch does not help. Anybody else has this issue? I have an S20.
A switch to airplane mode and back should do the same as a restart

Offline pcgeek

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #111 on: July 07, 2020, 08:47:34 AM »
My brother has altice mobile and has been complaining about it since the beginning. He says the data speeds are terrible. Anyone else have this issue?

Offline cozmohoot

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #112 on: July 07, 2020, 05:37:24 PM »
My brother has altice mobile and has been complaining about it since the beginning. He says the data speeds are terrible. Anyone else have this issue?
What phone does he have? Maybe its not fully compatible. What service did he used to have ?

Offline pcgeek

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #113 on: July 07, 2020, 05:48:18 PM »
iPhone (6 I believe?)
He had ATT and Tmobile, both worked fine

Offline cozmohoot

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #114 on: July 07, 2020, 11:35:21 PM »
Altice uses sprint service and at&t.
If his iPhone 6 used to be from at&t its missing some important sprint frequencies

Offline sillypainter

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #115 on: July 07, 2020, 11:54:31 PM »
My brother has altice mobile and has been complaining about it since the beginning. He says the data speeds are terrible. Anyone else have this issue?

I can relate. They throttle the speeds even before the 20GB. Not sure if it's a glitch or what. A restart will usually help. Or make sure the 20GB. wasn't exhausted because it's on 2G speeds after 20GB. has been used up.

I'm however overall happy with the phone, it's my secondary phone anyways.

Btw, AT&T roaming does not work in all all places, and it's 2G speeds in AT&T. I was able to roam on AT&T, but not where I live.

Offline Ehad

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #116 on: July 08, 2020, 01:28:22 AM »
My brother has altice mobile and has been complaining about it since the beginning. He says the data speeds are terrible. Anyone else have this issue?
yes, im using a unlocked iphone 11 and the data is not good at all

Offline RebTuvia

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #117 on: July 08, 2020, 01:56:44 AM »
Would it work with a Samsung Tablet?

Offline bznt

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #118 on: July 08, 2020, 06:04:33 AM »
yes, im using a unlocked iphone 11 and the data is not good at all
Understood that it’s unlocked. But what was it originally? Which carrier ? Is the phone capable to connect to sprint and AT&T networks ?
Altice works with both and the phone should switch between these 2 networks to the better one in the area where the user is , i would like to hear from someone who has a original altice phone

Offline pcgeek

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Re: Altice mobile from optimum - unlimited everything $20
« Reply #119 on: January 23, 2021, 10:05:13 PM »
Anyone having issues with altice mobile the past few days?