Author Topic: Untied 60,000 miles offer up again?  (Read 13197 times)

Offline Dan

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Re: Untied 60,000 miles offer up again?
« Reply #60 on: March 26, 2012, 11:01:39 AM »
No I never had one on my name but chase opened one up for me cuz when I called united they gave me my account # tht was opened (not by myself) around the time I applied for the card so I believe chase opened it up so I can't figure out whts wrong and how to fix it cuz I'm getting the run around
Btw whts the united callback link I can't find it
Call Chase to confirm your mileage number.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline trying123

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Re: Untied 60,000 miles offer up again?
« Reply #61 on: March 26, 2012, 11:07:59 AM »
thanx dan and rd i just put down the phone with united the number i got from chase sm matches the account i have but the rep told me tht she got a msg tht there are some delays in posting miles to accounts (she claimed her prsnl point are also delayed) and tht i should call again end of month

btw if i send sm about 60k match do i ask for 60k promo or 50k promo ?   

Dear trying 123,

Thank you for contacting Chase about your United
MileagePlus credit card account.

Our records indicate that 30,010 enrollment bonus miles
were sent to your Frequent Flyer account 00000000000. The
miles were posted to your Chase account on 03/18/2012.
Miles are transmitted to the primary Cardmember's account
after the closing date on the credit card statement and
appear on the Frequent Flyer account within four to six
days.

We do not maintain a record of Frequent Flyer account
balances or the miles you have redeemed with United. If
you have questions of this nature, please contact United
MileagePlus directly at 1-800-421-4655 or visit their
website www.united.com/chase. They will be happy to assist
you with your miles balance or redemption.

If you have any further questions, please reply using the
Secure Message Center.

Thank you,

Brittany Navarro
Email Customer Service Representative

1-800-436-7927

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Re: Untied 60,000 miles offer up again?
« Reply #62 on: June 12, 2012, 01:51:13 AM »
I recently got matched on the united card to 55k and 50$ credit and got the fifty dollars right away so did not bother to even add an au. The extra 5k though did not post and it over 90 days though the match was during 90 days. If I add an au now will I stil get the 5k?

Offline Hiding

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Re: Untied 60,000 miles offer up again?
« Reply #63 on: June 12, 2012, 06:53:41 AM »
I recently had a similar issue. I signed up for united and continental and got them both matched to 55K. When I called united to merge the accounts they said that one acc has a 0 balance. After fighting with 3 dif people they finally left a note to look into it. I also called chase and they didn't believe me till they did a conference call with united and confirmed I never received the miles. They then also sent a message to the miles department to fix it. I don't no which one worked but after about ten days all the miles appeared by united. All in all, it was a real pain and at least 4 hours on the phone with every united and chase agent that existsm
« Last Edit: June 12, 2012, 07:11:56 AM by Hiding »