I noticed that recently MR reps are giving a hard time transferring points to someone who is not an additional on the account. seems that they were told to stand up on that, as I saw a huge increase in this.
The best way is to transfer online, where no problems were ever made. but a lot of times thats not an option. For example: 1. when the system is down. 2. when you use points advance. 3. when the person has not setup an online account. 4. after an account being closed.
I gathered a few of the ways out:
1. The easiest way out is to first link the FF account online, and then call up to transfer to the linked account, they cannot see who's account his is. But, this option is not a solution to all of the above.
2. They told me once that they were advised to transfer anywhere in case of an emergency (travel because of a medical situation etc). So that could be the case.
3. Tell them innocently that you want to transfer, and only when they are up to ask: "is the name the same as it appears on the card", you answer: "no, it's not my account"' usually when they are up to there, they'll tell you: "usually we don't do this, but we will as a one tome exception".
4. Find a rep that will do this. call back again and again till you find somebody.
What other methods do you people use?