Like what?
A rep sneakily opened a credit card in my DW's name without her permission by saying they were sending electronic signatures to her phone for a savings account. We only realized what he had done when she logged into her account later that night. When we confronted them they refused to admit wrongdoing, retract the hard pull and even tried convincing us to keep the card because of the $50 in rideshare benefits. Even before that happened, most employees we spoke with were nothing but trouble. It just seems like a shady company which is shocking considering their presence in retail baking. Since then, we've stayed far, far away.
They also have the longest lookback period for new accounts. From the fine print: Customers who held an HSBC consumer deposit or investment account from July 31, 2016 through and including July 31, 2019 are not eligible for this offer.
Also they had a 1099 fiasco that messed up a bunch of people's taxes:
https://www.doctorofcredit.com/hsbc-finally-sends-1099-int-350-bonus-offers-pay-costs-refiling/
