Author Topic: Cashapp debit card  (Read 6130 times)

Offline chief_mag

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Re: Cashapp debit card
« Reply #15 on: December 30, 2019, 11:05:56 AM »
Woke up this morning to tons of small transactions at Google, apparently someone stole my card. Down $250+/- (BH, could be a lot worse). Emailed support explaining the issue.
What's the chance I'll ever see that money again?

Offline chief_mag

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Re: Cashapp debit card
« Reply #16 on: December 31, 2019, 01:27:24 PM »


Woke up this morning to tons of small transactions at Google, apparently someone stole my card. Down $250+/- (BH, could be a lot worse). Emailed support explaining the issue.

Response:
Quote
This is ____ your Cash support. I see that you're writing in about the unauthorized payments on your account. Let me share with you what I found out about this.
I recommend you contact the merchant immediately to cancel the pending transaction. Once cancelled, it may take between 7-10 business days for the merchant to release the held funds to your available Cash Balance.
How can I contact Google for this, is it even possible?
Google's listed phone number doesn't help (obviously).

Offline Mf1

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Re: Cashapp debit card
« Reply #17 on: January 06, 2020, 10:24:45 AM »

Offline AsherO

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Re: Cashapp debit card
« Reply #18 on: January 06, 2020, 01:08:02 PM »
Woke up this morning to tons of small transactions at Google, apparently someone stole my card. Down $250+/- (BH, could be a lot worse). Emailed support explaining the issue.
What's the chance I'll ever see that money again?

Interesting. I've also had my cashapp cash card compromised at the end of December. Coincidence? Anyone else?
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Offline myi

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Re: Cashapp debit card
« Reply #19 on: January 07, 2020, 03:10:45 AM »
Interesting. I've also had my cashapp cash card compromised at the end of December. Coincidence? Anyone else?
Dont keep a balance on it, so wouldn't know. Have some in stocks and Bitcoin, which has nothing to do with the card.
  But there's a few nice offers on the card, like best buy,, Home Depot.
Don't try to be someone else , be who you are because everyone else is taken.

Offline chief_mag

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Re: Cashapp debit card
« Reply #20 on: January 08, 2020, 12:04:26 AM »
Interesting. I've also had my cashapp cash card compromised at the end of December. Coincidence? Anyone else?
Hmmm
Was it one purchase right after the other, like it was a bot doing it?

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Re: Cashapp debit card
« Reply #21 on: January 08, 2020, 12:05:46 AM »
try this
https://pay.google.com/payments/u/0/unauthorizedtransactions#
Thanks. Don't know why I couldn't find that when I was searching.
The Cashapp rep just have me Google's generic phone number that goes nowhere, and then stopped responding.

Offline AsherO

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Re: Cashapp debit card
« Reply #22 on: January 08, 2020, 07:36:42 AM »
Dont keep a balance on it, so wouldn't know. Have some in stocks and Bitcoin, which has nothing to do with the card.
  But there's a few nice offers on the card, like best buy,, Home Depot.

I donít keep a balance either.

Mine was 20+ declined purchases (over the course of two weeks)  at a bunch of retail locations, mostly fast food, in or around Kalamazoo Michigan.
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Offline AsherO

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Re: Cashapp debit card
« Reply #23 on: January 08, 2020, 07:37:14 AM »
Hmmm
Was it one purchase right after the other, like it was a bot doing it?


Not at all, see my other post.
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Offline Mf1

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Re: Cashapp debit card
« Reply #24 on: January 08, 2020, 09:16:28 AM »
Thanks. Don't know why I couldn't find that when I was searching.
The Cashapp rep just have me Google's generic phone number that goes nowhere, and then stopped responding.
did google refund?

Offline chief_mag

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Re: Cashapp debit card
« Reply #25 on: January 08, 2020, 09:21:58 AM »
did google refund?
Not yet. They say it will take up to 7 days to receive a response...

Offline chief_mag

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Re: Cashapp debit card
« Reply #26 on: January 08, 2020, 09:28:55 AM »


The Cashapp rep just have me Google's generic phone number that goes nowhere, and then stopped responding.
Update on this.
I emailed them saying I want to close down my account, as I don't feel my money and account information in safe in their hands, after the fraud occurred and the rep was entirely unhelpful and incompetent.
I got this in response:
Quote
This is A*** with the Cash Team, at your assistance. I'm so sorry to hear about these unauthorized charges. My teammate N** is out of the office - apologies for the delay in hearing back from us.Lol, Sure. I'd be glad to help from here.
I'm glad to hear that you've reached out to Google Pay regarding those charges. I hope they're able to refund those payments for you. Just in case they direct you back to us for help - I have also initiated a dispute claim on your behalf. I'll be transferring your case to the Disputes Team for review.
Our Disputes Team will provide an update through this email within 10 business days, however it can take up to 60 days for a resolution from Visa. If further actions are required, we will provide them at that time.
Why this isn't protocol to begin with is surprising.


Offline chief_mag

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Re: Cashapp debit card
« Reply #27 on: January 08, 2020, 09:32:56 AM »

Dont keep a balance on it, so wouldn't know.

I donít keep a balance either.
I usually keep a low balance for small purchases with the Cashcard, if the boost comes in handy.
This time I had a lot more in it, as I had just been paid back by someone.

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Re: Cashapp debit card
« Reply #28 on: January 08, 2020, 06:00:13 PM »
All charges have been refunded by Cashapp
BH.

Offline Mf1

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Re: Cashapp debit card
« Reply #29 on: January 20, 2020, 02:47:58 PM »
they now have a boost of $5 off restaurants after using the card ten times
also 10% off wholefoods