"I added an authorized user on my card back in October under a 10,000 points promotion for adding an authorized user directly from your websight. However, I remember it now and never got the points for adding the additional card. I know my card had been compromised sometime afterwards and maybe that affected the process. Could you tell when I will get these points?"
All of this was actually true - so I don't know if they looked up my compromised account and check that a card was sent out to a vacation home address at that time.