Did you add on custom options?
Seems once they add custom options they do manual labor om this specific laptop, and need to charge the fee.
Did not add any options, just told the rep that i thought I added FHD and on the receipt I see it’s not added bla bla... he asked his supervisor and he approved it.
Though I had another purchase of a laptop after that, which I told him that I bought the second one cause of the specs I wanted wasn’t in my first order, so might be since I placed another order he waived it.
Maybe HUCA?