Author Topic: Aeroplan  (Read 515 times)

Offline neveryou

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Aeroplan
« on: January 02, 2020, 02:56:13 PM »
I was going to book for nyc-gva in swiss business through aeroplane, the ticket was available but when I was ready to book the flight doesn't show up
But on united website it still has 3 seats available on the flight in business saver award

Can anybody explain why its like that? Usually whatever is in business saver is in aeroplane and it was there till I went to book
« Last Edit: January 02, 2020, 03:05:29 PM by Something Fishy »

Offline Dan

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Re: Aeroplane
« Reply #1 on: January 02, 2020, 02:59:03 PM »
Call?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Ploni3

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Re: Aeroplan
« Reply #2 on: January 02, 2020, 03:53:51 PM »
This is a know issue with online Aeroplan booking for Star Alliance flights. You need to call to book a fair percentage of those - no real rhyme or reason.

Online Joel

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Re: Aeroplan
« Reply #3 on: January 02, 2020, 05:49:16 PM »
This is a know issue with online Aeroplan booking for Star Alliance flights. You need to call to book a fair percentage of those - no real rhyme or reason.
FYI
My father booked a ticket for travel on Swiss. ticket was never ticketed =bh found out today a few days before the flight was on the phone for a few hours until he got everything sorted out!!
He asked them why this happened there claiming its a security situation and have to verify each transaction.. asked how he had the miles etc
Aeroplan needs now a PSA  to check if your tickets are actually ticketed.
CC @Dan

Online JACKBLUE

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Re: Aeroplan
« Reply #4 on: January 02, 2020, 05:53:24 PM »
I also had an issue when I booked a flight on Swiss and the reservation never got ticketed then I got a cancellation email, it was close to flight so I just made another reservation, tried calling Aeroplan a few times to get my miles refunded but there’s no one to talk to. Waited on hold a few times for over an hour, I just gave up.

Anyone has a good contact number or email for them?

Offline lifetimedeals

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Re: Aeroplan
« Reply #5 on: January 06, 2020, 12:09:21 PM »
So Aeroplan is not reliable I see, is LifeMiles reliable?