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DashPass for Chase cardmembers
What DashPass benefits do I get as a Chase cardmember?
DoorDash customers are eligible for exclusive DashPass benefits when adding an eligible Chase credit card to their account. The specific benefits depend upon which Chase credit card is added to your account. Benefits only apply when using your eligible Chase credit card to pay for your DoorDash order.
Benefits for Chase Sapphire Reserve and J.P.Morgan Reserve cardmembers
Free DashPass benefits on eligible orders for at least 12 months (and a maximum of 24 months) after activation.
Benefits for Chase Sapphire Preferred cardmembers
Free DashPass benefits on eligible orders for at least 12 months (and a maximum of 24 months) after activation.
Benefits for Chase Freedom and Slate cardmembers
Free DashPass benefits on eligible orders for 3 months after activation, when the primary cardmember or an authorized user activates the benefit.
After the first 3 months, the user will be auto-enrolled for the next 9 months in DashPass with a 50% discount applied to the then current membership rate.
After the first 12 months, the user will be auto-enrolled into full price membership at the then current rate.
What makes an order eligible for DashPass benefits?
Orders placed with DashPass eligible restaurants, indicated by the blue checkmark, totaling to $12.00 or more will qualify for the DashPass benefits of $0 delivery fee and reduced service fees.
What happens if I remove my Chase credit card from my account?
Exclusive DashPass benefits are available when using your Chase credit card as the default payment method with your activated DashPass subscription. You won’t be able to access exclusive DashPass benefits if you remove your eligible Chase credit card as your default payment method.
Why don’t I see the Chase offer in the DoorDash mobile app?
Here are the two reasons you may not be seeing the Chase offer:
Payments through third-party wallets like Google Pay and Apple Pay are not eligible for the free subscription. Check to make sure you have entered your eligible Chase credit card information in the DoorDash wallet.
You may need to update your credit card information in the DoorDash app. Within the DoorDash app, tap on the Account icon and navigate to Add a Card to re-enter your card number, expiration date, CVV and zip code. After you save your card information, the promotional offer should appear.
If you still don’t see the promotional offer, please call the number on the back of your Chase credit card for assistance.
Please note, if you have a Chase Freedom or Chase Slate credit card, the exclusive DashPass benefit is only available to one cardmember per credit card account. If another cardmember on your credit card account has already activated the discounted subscription, you will not see the offer in the DoorDash app. If the activated user un-enrolls in the subscription the primary cardmember may then activate the subscription. Note, the expiration date will be based on the first activation date.
What happens if I add another eligible Chase card to my DoorDash wallet?
DoorDash benefits are tied to the Chase card that is the default payment for your order. For example, if you add a Chase Freedom card and then add a Chase Sapphire card as your default, you’ll receive the benefits for Chase Sapphire cardmembers immediately upon activation.
How is the expiration date of my Chase benefit determined?
Subscription period for all users on a Chase account will begin and end based on when the first cardmember activates the subscription on the DoorDash mobile app.
What happens if I activated my free DashPass with my eligible Chase card then upgrade or downgrade to another eligible Chase card?
You will be unenrolled from your existing DashPass subscription and notified by DoorDash to update your payment information in your DoorDash wallet with your new Chase card payment information. Once your new card is added to DoorDash you will be prompted to enroll in the benefit offer specific to your eligible Chase product. If the subscription benefit is different for your new product, your subscription will reset including a new activation and expiration date. If the subscription benefit is the same, your subscription will not reset and your expiration date will remain the same.
What happens if I pay for an order with an ineligible payment method?
While you’re free to use the payment method of your choice, exclusive DashPass benefits will only apply when using an eligible Chase credit card as the default payment method. You’ll pay the full delivery fee on an order from a DashPass restaurant if you pay with an ineligible payment method.
To take advantage of your exclusive DashPass benefits, make sure you activate the DashPass subscription and pay for your order using an eligible Chase credit card and select a DashPass eligible merchant.
What happens if I pay for a DashPass membership?
Upon activation of your Chase DashPass membership your existing membership will be replaced and you will no longer be charged for your DashPass membership. In order to take advantage of the DashPass benefits, you will need to use your eligible Chase credit card as your default payment method.
« Last edited by Joel on January 07, 2020, 05:45:16 AM »
