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DashPass for Chase cardmembers

What DashPass benefits do I get as a Chase cardmember?

DoorDash customers are eligible for exclusive DashPass benefits when adding an eligible Chase credit card to their account. The specific benefits depend upon which Chase credit card is added to your account. Benefits only apply when using your eligible Chase credit card to pay for your DoorDash order.
 

Benefits for Chase Sapphire Reserve and J.P.Morgan Reserve cardmembers

Free DashPass benefits on eligible orders for at least 12 months (and a maximum of 24 months) after activation.
 

Benefits for Chase Sapphire Preferred cardmembers

Free DashPass benefits on eligible orders for at least 12 months (and a maximum of 24 months) after activation.
 

Benefits for Chase Freedom and Slate cardmembers
 


Free DashPass benefits on eligible orders for 3 months after activation, when the primary cardmember or an authorized user activates the benefit.

After the first 3 months, the user will be auto-enrolled for the next 9 months in DashPass with a 50% discount applied to the then current membership rate.

After the first 12 months, the user will be auto-enrolled into full price membership at the then current rate.
 

What makes an order eligible for DashPass benefits?

Orders placed with DashPass eligible restaurants, indicated by the blue checkmark, totaling to $12.00 or more will qualify for the DashPass benefits of $0 delivery fee and reduced service fees.
 

What happens if I remove my Chase credit card from my account?


Exclusive DashPass benefits are available when using your Chase credit card as the default payment method with your activated DashPass subscription. You wonít be able to access exclusive DashPass benefits if you remove your eligible Chase credit card as your default payment method.
 

Why donít I see the Chase offer in the DoorDash mobile app?

Here are the two reasons you may not be seeing the Chase offer:

Payments through third-party wallets like Google Pay and Apple Pay are not eligible for the free subscription.  Check to make sure you have entered your eligible Chase credit card information in the DoorDash wallet.

You may need to update your credit card information in the DoorDash app. Within the DoorDash app, tap on the Account icon and navigate to Add a Card to re-enter your card number, expiration date, CVV and zip code. After you save your card information, the promotional offer should appear. 

If you still donít see the promotional offer, please call the number on the back of your Chase credit card for assistance.
 

Please note, if you have a Chase Freedom or Chase Slate credit card, the exclusive DashPass benefit is only available to one cardmember per credit card account.  If another cardmember on your credit card account has already activated the discounted subscription, you will not see the offer in the DoorDash app. If the activated user un-enrolls in the subscription the primary cardmember may then activate the subscription. Note, the expiration date will be based on the first activation date.
 

What happens if I add another eligible Chase card to my DoorDash wallet?


DoorDash benefits are tied to the Chase card that is the default payment for your order. For example, if you add a Chase Freedom card and then add a Chase Sapphire card as your default, youíll receive the benefits for Chase Sapphire cardmembers immediately upon activation.
 

How is the expiration date of my Chase benefit determined?


Subscription period for all users on a Chase account will begin and end based on when the first cardmember activates the subscription on the DoorDash mobile app.
 

What happens if I activated my free DashPass with my eligible Chase card then upgrade or downgrade to another eligible Chase card?

You will be unenrolled from your existing DashPass subscription and notified by DoorDash to update your payment information in your DoorDash wallet with your new Chase card payment information. Once your new card is added to DoorDash you will be prompted to enroll in the benefit offer specific to your eligible Chase product. If the subscription benefit is different for your new product, your subscription will reset including a new activation and expiration date. If the subscription benefit is the same, your subscription will not reset and your expiration date will remain the same.


What happens if I pay for an order with an ineligible payment method?


While youíre free to use the payment method of your choice, exclusive DashPass benefits will only apply when using an eligible Chase credit card as the default payment method. Youíll pay the full delivery fee on an order from a DashPass restaurant if you pay with an ineligible payment method.
 

To take advantage of your exclusive DashPass benefits, make sure you activate the DashPass subscription and pay for your order using an eligible Chase credit card and select a DashPass eligible merchant.
 

What happens if I pay for a DashPass membership?

Upon activation of your Chase DashPass membership your existing membership will be replaced and you will no longer be charged for your DashPass membership. In order to take advantage of the DashPass benefits, you will need to use your eligible Chase credit card as your default payment method.
« Last edited by Joel on January 07, 2020, 05:45:16 AM »

Author Topic: Chase Complimentary DashPass  (Read 4277 times)

Offline ShmuliT

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Re: Chase Complimentary DashPass
« Reply #20 on: January 09, 2020, 11:32:37 PM »
did the steps and telling me i can get 1 month free. i have a csr
Same here.
Did you select the 1 month? Did it upgrade after?

Offline haltkup

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Re: Chase Complimentary DashPass
« Reply #21 on: January 10, 2020, 12:02:06 AM »
I signed up from chase app in CSR card benefit tab. linked to doordash app, worked perfectly

Offline Meno

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Re: Chase Complimentary DashPass
« Reply #22 on: January 10, 2020, 08:57:39 AM »
I signed up from chase app in CSR card benefit tab. linked to doordash app, worked perfectly

This didn't work for me, but I was finally able to get it to work normally on a computer. I had to delete my card and add it again.

Offline ShmuliT

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Re: Chase Complimentary DashPass
« Reply #23 on: January 10, 2020, 09:13:05 AM »
I checked back this morning and offer was now showing.

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Re: Chase Complimentary DashPass
« Reply #24 on: January 11, 2020, 10:03:22 PM »
I checked back this morning and offer was now showing.
Where do I find the offer? I put my CSR info in but dont see any dashpass offer anywhere?

Offline myi

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Re: Chase Complimentary DashPass
« Reply #25 on: January 11, 2020, 11:37:39 PM »
Where do I find the offer? I put my CSR info in but dont see any dashpass offer anywhere?
Read the comments above, each person tried something different.
Don't try to be someone else , be who you are because everyone else is taken.

Offline jomaster28

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Re: Chase Complimentary DashPass
« Reply #26 on: January 13, 2020, 09:22:15 PM »
Some restaurants charge 18% service fee while others are at 5%.

Offline Joel

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Re: Chase Complimentary DashPass
« Reply #27 on: January 15, 2020, 07:39:52 AM »
The $60 credit posted the same day the purchase posted!

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Re: Chase Complimentary DashPass
« Reply #28 on: August 26, 2020, 10:56:44 PM »
Tried to get the free 3 month pass, didn't work after adding card.
 How long did it take for others for the offer to show?

 Tried via mobile browser, mobile app, removed and re-added card.
   Then through the chase app.

 Just did the one month and hope for 3 month offer to pop up now that my card is on there.

  Just placed the $15 free convenience order.





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Offline stooges44

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Re: Chase Complimentary DashPass
« Reply #29 on: June 13, 2022, 04:17:17 PM »
How do you explain this? I took advantage of this back in 2020, I cancelled the free trial after 3 months, and it was all good.

Lately anytime I was browsing the app and I saw the banner that said to get a free trail of dashpass with a chase freedom card but I knew that I already used it so I ignored it. Today I clicked on the banner for fun and it said everything it did back in 2020, all the dates are from 2020 etc.. but I clicked on the button that said activate and low and behold, it said welcome to dashpass.

So, according to this I've been a member for 2 years, and my "new" free trial is expiring in 3 months from now in September  ;D.




I was just able to make an order with free delivery and I checked my card, so far there are no pending charges for dashpass.
If it's not free shipping it's not worth it.