Author Topic: Small Claims against Barclays Bank. Possible?  (Read 1826 times)

Offline Shmulyg

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Small Claims against Barclays Bank. Possible?
« on: January 10, 2020, 03:21:33 PM »
Barclays forced me to pay a 2.5k fraudulent charge that landed on my card. I tried, for months, to have it removed from my account (CFPB, executive office, hours on phone with fraud dept, etc...), to no avail. After exhausting all option i decided to take them to small claims court. Problem is, it appears their banking department doesnt have any locations in NYC. Does their lack of branches around the country essentially shield them from small claims court?

Offline tzifanya54

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Re: Small Claims against Barclays Bank. Possible?
« Reply #1 on: January 10, 2020, 04:25:29 PM »
Barclays forced me to pay a 2.5k fraudulent charge that landed on my card. I tried, for months, to have it removed from my account (CFPB, executive office, hours on phone with fraud dept, etc...), to no avail. After exhausting all option i decided to take them to small claims court. Problem is, it appears their banking department doesnt have any locations in NYC. Does their lack of branches around the country essentially shield them from small claims court?
Something is missing from the story, you noticed the fraud and told them about it? Or is it a dispute?

Offline Shmulyg

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Re: Small Claims against Barclays Bank. Possible?
« Reply #2 on: January 12, 2020, 10:44:18 AM »
Something is missing from the story, you noticed the fraud and told them about it? Or is it a dispute?
Yes, there is much missing from the story, as it is long and protracted. It is a fraud case, not a dispute. If ill have the time ill iyh write it up later, as there is much to be learned from it for others. But at this point i need help with filing a small claims suit. Anyone ever file against a bank without offices in your local small claims jurisdiction? 

Offline Shmulyg

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Re: Small Claims against Barclays Bank. Possible?
« Reply #3 on: January 12, 2020, 08:00:03 PM »
Something is missing from the story, you noticed the fraud and told them about it? Or is it a dispute?

Abridged version of my story goes as follows:

Received letters from barclays for two of my cards stating theyll be deactivated due to inactivity. Went to look for those cards to do a small swipe to keep them active but i couldnt find them. Called up and requested replacement cards. Whole story slipped my mind. A week or so later i receive a fraud alert (text, i think) on one of my barclays cards. i decline the transaction. Later that day i log in to see whats going on and see someone went on a small shopping spree with two of my cards. Called up to dispute the charges. Rep asks me if i currently have my cards. I replied that i dont know (i was thinking of the old cards which were possibly still by me). Short while later fraud claim was denied because the cards used (the new replacement cards - which i never received) were chip cards (which supposedly can't be replicated) and i didnt state unequivocally that i dont have them. I spent hours trying to explain that i never even received said chip cards and when i stated that i dont know if i have my cards i was talking about my old cards, but to no avail. They even insisted that i myself activated them from my own phone number. I suspected spoofing so i requested from them the date and time of activation. After receiving the activation info i went ahead and sent in phone records showing i never made such a call. They then reopened the case and gave me a temporary credit. Two seeks later a receive letter that the case involving a 1k swipe on one of my cards was decided in my favor. But only a few days after that i receive another letter that the other case, involving 2.5k, on my other card was decided not in my favor. At that point i filed with the cfpb and had someone reach out to me. She gets back to me several days later telling me that despite the phone records it was me who activated the cards (same voice 🙄) and i really should have never received the 1k credit on the other card but they wont reverse that. There are many, many, many arduous details that i dont have time to write up right now, but this is the gist of the story.

I write this so people should take heed and think twice before answering fraud reps when dealing with a chip card.

Offline Shmulyg

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Re: Small Claims against Barclays Bank. Possible?
« Reply #4 on: January 12, 2020, 08:01:57 PM »
Now wanna file in small claims but it seems there's no simple way of doing that since barclays doesnt have a presence here in nyc

Offline chinagel

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Re: Small Claims against Barclays Bank. Possible?
« Reply #5 on: January 12, 2020, 10:34:56 PM »
Now wanna file in small claims but it seems there's no simple way of doing that since barclays doesnt have a presence here in nyc
Did you pay the bill yet?

Offline Shmulyg

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Re: Small Claims against Barclays Bank. Possible?
« Reply #6 on: January 13, 2020, 12:45:12 AM »

Offline tzifanya54

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Re: Small Claims against Barclays Bank. Possible?
« Reply #7 on: January 13, 2020, 12:55:43 AM »
Wow, Barclays is the worst.

Offline chinagel

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Re: Small Claims against Barclays Bank. Possible?
« Reply #8 on: January 13, 2020, 01:00:33 AM »
Why don't you try arbitration?

Offline Moshe123

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Re: Small Claims against Barclays Bank. Possible?
« Reply #9 on: January 13, 2020, 06:23:32 AM »
Just wow

Offline sillypainter

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Re: Small Claims against Barclays Bank. Possible?
« Reply #10 on: January 13, 2020, 07:21:35 AM »
I once took Sears to SC. It basically makes no sense as they can bring a lawyer in NY and lawyers love adjourning cases and that makes you tired. Unless you have no problem with that, do it. They may settle with you. I tried another route, called them in a state where they can't bring a lawyer, so it had to be an employee vs. you. Of course that employee has a lawyer in the side.

Another important thing. As long Barclays has ANY address in NY you can claim it here. you just serve that address. It's enough.

Offline 12HRS

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Re: Small Claims against Barclays Bank. Possible?
« Reply #11 on: January 13, 2020, 10:24:00 AM »

Online rileywiles23

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Re: Small Claims against Barclays Bank. Possible?
« Reply #12 on: January 13, 2020, 07:15:59 PM »
I once took Sears to SC. It basically makes no sense as they can bring a lawyer in NY and lawyers love adjourning cases and that makes you tired. Unless you have no problem with that, do it. They may settle with you. I tried another route, called them in a state where they can't bring a lawyer, so it had to be an employee vs. you. Of course that employee has a lawyer in the side.

Another important thing. As long Barclays has ANY address in NY you can claim it here. you just serve that address. It's enough.
Problem is they dont have any NY based address
Life is as good as you make it...

Offline sillypainter

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Re: Small Claims against Barclays Bank. Possible?
« Reply #13 on: January 13, 2020, 08:22:56 PM »
1301 6th Ave. Braclays Investment Bank.



Offline Shmulyg

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Re: Small Claims against Barclays Bank. Possible?
« Reply #14 on: January 14, 2020, 11:52:01 AM »
1301 6th Ave. Braclays Investment Bank.
My case is against Barclays Bank Delaware. That's a different entity.