This is in preparation to purim kattan coming up, but not as long as the miggilah.
I needed a new window motor which cranks the window up and down.
So I went online to order the part and saw a 20% coupon for an order $100+. Placed the order and saw the delivery date for a week later.
I wanted to fix the broken window didn't have the patience to wait a week for the motor to arrive, so I called up autozone and ask when they can have that part delivered if I order today for an in store pickup? They said tom evening, so I placed the order for $98.99 plus tax.
So this parts original cost is 98.99 but after the 20% coupon I saved $20.
I picked up the part from the store and then when the one I ordered online arrived 4-5 days later I would return to the store,as why should I pay 20% more.
Now here's my Question.
Went into the store, with the motor and being that I had two in my account history I brought my receipt I got from the pickup and my email with the barcode for the in store pickup.
But of course they ask me what's my phone number and I give to them and now she was able to see both orders, but they had no clue why there was 2 orders of the same part number.
(my mistake was I should have used two different accounts with different phone numbers to avoid this whole thing, hence only one item in the account which automatically will be the one to be returned.)
Back to the point, she clicked on one and saw the total for $79+ tax, now I knew it's the wrong one, as that's the one with the 20% off and I wanted to return it for the other one, at that point I said gamzu litovah, but it kept on asking for the managers password to process the return so had a minute to think what I can do. Spoke up and said it's weird that this is not the same total as the email for $102 after tax and your only refunding 80$.
At that time she was already holding at the point where I had to sign and the money was returned, so she being unsure turned to the manager who said there was 2 parts with the same number but different totals and I started a return for the wrong item, what can I do? So one manager said it's to complicated to go back just return the $80 and re-ring him up for the new one (which im not sure how he was planning on doing that,as he probably had no clue what she was trying to do.)
So now she listened and returned the old one for $80 and was sitting there unsure what to do now? How can she refund me the $20 difference? She was going to re-ring the product she will get a total for $120 and refund 120$. She called another manager(a real grumpy one, woke up on the wrong side of his bed.) and he said what's the problem? So she explained there was 2 parts with the same number and Bla Bla Bla.
So he looks at her and says didn't you realize that it was the wrong one it wasn't what he paid for it, so obviously it had to be the other one? And she said yes it was a mistake and I wanted to go back but the other manager said to return and re-ring. (he also really didn't know what was flying) so he took the product scanned it and made sign for the return, hence I'm got back the first $80 and then the grumpy manager was all mad so he went and said I don't know,don't care. Just refunding you for this one and mumbled some garbage.
Can I halachacly keep the motor for free? Or do I need to pay the $80 for the motor?