need advice,
booked thru chase on air serbia, was charged by etihad.
air serbia canceled and is willing to refund minus $250 fee per passenger, which on a $400 ticket is quite heavy...
etihad says it has nothing to do with them,
chase says that is air serbia's policy and there is nothing they can do.
i cant dispute the charge because it is more than 90 days since paid.
is there anything to do besides for DOT?
who do i name in the DOT complaint? chase? (no such option) expedia? air serbia? etihad?