Author Topic: Air Serbia $275 NYC-TLV  (Read 23286 times)

Offline Dan

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Re: Air Serbia $275 NYC-TLV
« Reply #60 on: June 01, 2020, 04:10:47 PM »
Hi Dan-
I don't follow. I was following the comments on the update you posted on the main board, but haven't seen anything for the last couple of weeks.
https://www.dansdeals.com/?s=serbia
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline m65

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Re: Air Serbia $275 NYC-TLV
« Reply #61 on: July 12, 2020, 07:15:06 PM »
need advice,
booked thru chase on air serbia, was charged by etihad.
air serbia canceled and is willing to refund minus $250 fee per passenger, which on a $400 ticket is quite heavy...
etihad says it has nothing to do with them,
chase says that is air serbia's policy and there is nothing they can do.
i cant dispute the charge because it is more than 90 days since paid.
is there anything to do besides for DOT?
who do i name in the DOT complaint? chase? (no such option) expedia? air serbia? etihad?

Offline elimmm

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Re: Air Serbia $275 NYC-TLV
« Reply #62 on: July 16, 2020, 12:35:41 AM »
why is airserbia asking for $250?
did u HUCA?

Offline m65

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Re: Air Serbia $275 NYC-TLV
« Reply #63 on: July 16, 2020, 02:03:20 AM »
why is airserbia asking for $250?
did u HUCA?
chase says the air serbia policy is to refund canceled flights only according to the policy available as if a customer cancels himself

Offline KSMH

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Re: Air Serbia $275 NYC-TLV
« Reply #64 on: July 16, 2020, 03:03:09 AM »
After reading this thread I can just imagine how happy Cathay Pacific would be if they were to be, just a year late to the game with their 1st class ticket glitch.
Always praying for delayed baggage.

Offline elimmm

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Re: Air Serbia $275 NYC-TLV
« Reply #65 on: July 19, 2020, 11:05:37 PM »
ok, let's try this a diff way:
did anyone actually get their money back?

Offline justaguy

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Re: Air Serbia $275 NYC-TLV
« Reply #66 on: July 20, 2020, 01:52:53 PM »
Chase keeps telling me to wait bc the process takes up to 10 weeks.

Offline farvus nisht?

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Re: Air Serbia $275 NYC-TLV
« Reply #67 on: July 20, 2020, 04:02:48 PM »
Chase keeps telling me to wait bc the process takes up to 10 weeks.
Same here.

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Re: Air Serbia $275 NYC-TLV
« Reply #68 on: July 21, 2020, 11:11:29 PM »
Dis anyone get money back from Air Serbia?

Offline m65

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Re: Air Serbia $275 NYC-TLV
« Reply #69 on: July 22, 2020, 02:53:24 AM »
Dis anyone get money back from Air Serbia?
not me.
anyone?

Offline rivkag

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Re: Air Serbia $275 NYC-TLV
« Reply #70 on: July 22, 2020, 07:27:56 PM »
I called Chase travel today and got a refund.  The trip was on Air Serbia to TLV on9/21. You just need to get the right representative who knows what to do. Maybe asking for a supervisor will help or just try again. Called around 5 PM EST.

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Re: Air Serbia $275 NYC-TLV
« Reply #71 on: July 23, 2020, 12:03:21 AM »
I called Chase travel today and got a refund.  The trip was on Air Serbia to TLV on9/21. You just need to get the right representative who knows what to do. Maybe asking for a supervisor will help or just try again. Called around 5 PM EST.
interesting, but good to know that with huca it might work.
im getting told they can only refund what the airline allows in their policy
and everytime i ask for a supervisor im told "i am the supervisor"

Offline m65

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Re: Air Serbia $275 NYC-TLV
« Reply #72 on: July 23, 2020, 12:04:37 AM »
I called Chase travel today and got a refund.  The trip was on Air Serbia to TLV on9/21. You just need to get the right representative who knows what to do. Maybe asking for a supervisor will help or just try again. Called around 5 PM EST.
was there any magic set of words that u used to get the refund?

Offline farvus nisht?

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Re: Air Serbia $275 NYC-TLV
« Reply #73 on: July 23, 2020, 11:29:39 AM »
I called Chase travel today and got a refund.  The trip was on Air Serbia to TLV on9/21. You just need to get the right representative who knows what to do. Maybe asking for a supervisor will help or just try again. Called around 5 PM EST.
Did you pay with cash or UR?

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Re: Air Serbia $275 NYC-TLV
« Reply #74 on: July 23, 2020, 08:47:23 PM »
Looking to book tickets directly on AirSerbia.com from JFK to KBP on 10/12.

If the flight gets cancelled, can I rely on DOT for a refund? 

Offline brooklyndan

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Re: Air Serbia $275 NYC-TLV
« Reply #75 on: July 26, 2020, 11:49:37 AM »
My experience.
No good news to report.....yet.
Air Serbia said it's a Etihad ticket.
Etihad said if AS flight is available the travel agent should be able to book it, or issue refund. Chase travel confirmed this but obviously no flights to Israel now.
Already two months ago I asked Chase travel for refund and they sent request to Etihad.(relative's tic who isn't going to Israel any time soon). Nothing happened.
I called again last week, and Chase said they'd send request to Etihad and could take up to 10 weeks. So I filed DOT complaint. We'll see what happens.
Currently no AS flights to Israel, so sitting tight with my other tix.

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Re: Air Serbia $275 NYC-TLV
« Reply #76 on: July 26, 2020, 11:53:11 AM »
AS stands for Alaska Airlines.
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

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Re: Air Serbia $275 NYC-TLV
« Reply #77 on: July 26, 2020, 12:32:53 PM »
AS stands for Alaska Airlines.

are you only being strict w him because he calls himself BrooklynDan, or are u cracking down on everyone? LOL

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Re: Air Serbia $275 NYC-TLV
« Reply #78 on: July 26, 2020, 01:33:53 PM »
My experience.
No good news to report.....yet.
Air Serbia said it's a Etihad ticket.
Etihad said if AS flight is available the travel agent should be able to book it, or issue refund. Chase travel confirmed this but obviously no flights to Israel now.
Already two months ago I asked Chase travel for refund and they sent request to Etihad.(relative's tic who isn't going to Israel any time soon). Nothing happened.
I called again last week, and Chase said they'd send request to Etihad and could take up to 10 weeks. So I filed DOT complaint. We'll see what happens.
Currently no AS flights to Israel, so sitting tight with my other tix.
thanx for the report. keep us updated pleas
AS stands for Alaska Airlines.
oish

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Re: Air Serbia $275 NYC-TLV
« Reply #79 on: July 26, 2020, 05:14:11 PM »
First I paid with Chase Sapphire and booked via their portal. I think I called the chase 'benefits' and got transferred to t\rave,Maybe they transferred me to a supervisor instead of an offshore service center. This person even said they were handling lots of 'El Al' refunds. Good luck to you all.

I called Chase travel today and got a refund.  The trip was on Air Serbia to TLV on9/21. You just need to get the right representative who knows what to do. Maybe asking for a supervisor will help or just try again. Called around 5 PM EST.