Author Topic: iPod nano 1st gen recall REPLACEMENT FREE  (Read 23194 times)

Offline psedge

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iPod nano 1st gen recall REPLACEMENT FREE
« on: November 13, 2011, 01:17:01 PM »
Still carrying around a plastic clickwheel iPod nano? Perhaps you've got one buried in a desk drawer? Apple says it could pose a fire hazard, and the company wants to replace it for you, free of charge. Two years after recalling the portable media players in Korea, and three years after announcing a policy to replace visibly overheating ones, Apple's proactively reaching out to any remaining 1st generation iPod nano owners purchased between September 2005 and December 2006. As always, the company claims the overheating issues can be traced to a single battery supplier and very few devices were ever likely to overheat at all, but apparently "the likelihood increases as the battery ages" and Apple wants to nip it in the bud now. You'll find the "iPod nano (1st generation) Replacement Program" at our source link. Have your serial number handy to see if you're eligible.


https://supportform.apple.com/201110/

Offline Dan

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #1 on: November 13, 2011, 01:22:01 PM »
Hmmm...
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline Spiffster

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #2 on: November 14, 2011, 12:10:45 AM »
so... replacement with the same model 6 weeks later.  and you need the serial to verify if it's a bad one.  i don't see the arb. opp. here.  lots of time for a $10 ebay purchase...

unless i'm completely missing it....  :-O

Offline psedge

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #3 on: November 14, 2011, 12:42:33 AM »
i did the replacement program they told me that they r shipping me a box to put the nano in and once i ship it to them they will send me out a replacement the question is what kind of a replacement?

Offline Dan

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #4 on: November 14, 2011, 12:43:39 AM »
i did the replacement program they told me that they r shipping me a box to put the nano in and once i ship it to them they will send me out a replacement the question is what kind of a replacement?
I would have to guess a current nano, but we'll find out soon enough I guess.

Is this replacement program for all gen. 1 nanos or a subset of them?
Save your time, I don't answer PM. Post it in the forum and a dedicated DDF'er will get back to you as soon as possible.

Offline AJK

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #5 on: November 14, 2011, 12:49:13 AM »
I would have to guess a current nano, but we'll find out soon enough I guess.

Is this replacement program for all gen. 1 nanos or a subset of them?

Subset.
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Offline AsherO

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #6 on: November 14, 2011, 03:27:01 AM »
Gah, I lost my 1st gen nano :(

I put in the serial and it's asking for my address, do you think I can send them any first-gen nano and get a new one?

Quote
Thank you.

Your request has been submitted.

Apple will send you a box with shipping instructions to mail your iPod nano to us. Apple will then send you a replacement iPod.

Please save a PDF of this page for your records. You can check the status of your request via Check My Repair Status using your Repair ID, shown on the left of this page.
« Last Edit: November 14, 2011, 03:30:07 AM by AsherO »
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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #7 on: November 14, 2011, 08:25:44 AM »
On ebay they argoing for $40+  >:(

Offline Yeki89

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #8 on: November 14, 2011, 09:36:58 AM »
what iPod do you get instead. Also what wud the gb be?

Offline Columbiadorm

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #9 on: November 14, 2011, 08:47:55 PM »
Believe it or not I still use that model. 4gb. I just filled in the info and...

Offline Columbiadorm

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #10 on: November 14, 2011, 09:51:07 PM »
Just found this:

"The unit that replaces your current nano will be a 1st gen model as well, according to statements made by an Apple spokesperson to Mashable. But having them replaced is a good idea even if you no longer use your nano and it’s just lying in a closet somewhere, since at the very least, you’ll get a fresh battery that should mean you’ll have another usable iPod sitting around as back-up for at least five years hence."

http://gigaom.com/apple/how-to-get-apple-to-replace-your-first-generation-ipod-nano/

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #11 on: November 15, 2011, 08:36:28 AM »
Just found this:

"The unit that replaces your current nano will be a 1st gen model as well

Surprised they still have those

I had a few 60gb 5th gen replaced - and they gave me the 120gb instead  - Prob cuz they were out of the 60gb

Offline dealvr

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #12 on: November 27, 2011, 12:56:30 AM »
Just put in a request for mine... Hoping for the best. Will post updates.
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Offline Columbiadorm

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #13 on: November 27, 2011, 12:12:28 PM »
Believe it or not I still use that model. 4gb. I just filled in the info and...

Haven't received anything yet in the mail...

Offline AsherO

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #14 on: November 27, 2011, 12:52:55 PM »
Haven't received anything yet in the mail...

+1, and I filled it out nearly two weeks ago.
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Offline Columbiadorm

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #15 on: December 11, 2011, 01:21:13 PM »
+1, and I filled it out nearly two weeks ago.

Still nothing in the mail. Did anyone else get anything?

Offline dealvr

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #16 on: December 11, 2011, 02:49:38 PM »
Still nothing in the mail. Did anyone else get anything?
Still nothing on my end too
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Offline APoshiterYid

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #17 on: December 11, 2011, 11:06:22 PM »
Still nothing in the mail. Did anyone else get anything?
My chavrusa got a box to send it back on Thursday.
If you have my email PLEASE don't PM me :)

Offline dealvr

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #18 on: December 12, 2011, 09:27:27 AM »
My chavrusa got a box to send it back on Thursday.
There is hope!
Please keep us posted.
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Offline Yossi.

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Re: iPod nano 1st gen recall REPLACEMENT FREE
« Reply #19 on: December 15, 2011, 11:44:06 AM »
There is hope!
Please keep us posted.

Received the box on 12/6 and sent it straight back with the ipod inside.
It was delivered in 1-2 days to Apple.

Per the Apple Repair Website the status is still "Empty box shipped "