Author Topic: Uber Disabling Accounts!  (Read 671 times)

Offline Joel2

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Uber Disabling Accounts!
« on: January 28, 2020, 06:48:28 AM »
Last night wanted to order with uber eats got weird msg telling me my account is disabled. Weirdly enough only uber eats not uber. Now I see Doc reports it I guess it's a new shutdown for gift card abuse...anyone else?

https://www.doctorofcredit.com/uber-disabling-accounts-due-to-giftcards-uber-cash-issues/

Offline JDeals

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Re: Uber Disabling Accounts!
« Reply #1 on: January 28, 2020, 10:18:41 AM »
I bought a $200 gift card with the Amex Amazon 20% promo, and my account is disabled,
what are gift cards meant for if not for being used?

Offline gibralter

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Uber
« Reply #2 on: January 28, 2020, 12:31:10 PM »
Anyone here get there Uber account suspended yesterday?

Apparently they suspended 1000s of accounts yesterday. I am the admin of Uber health / business account and now I canít access anything Uber related. I didnt have any issues or pull any shtick with Uber. Most recent activity was ordering food a bunch of times last week. I was trying unsuccessfully to get in touch with their business department for the past week and a half and must have been bumped to 15 different agents. None of which were able to help me. Then out of no where I get suspended and start getting emails from all the agents that my case has been transferred to the appropriate department (probably purgatory) and I should email anymore as it wonít help me and it will make it more difficult.

It also seems that suspensions happened on accounts that used a lot of gift cards to load up accounts and with people that have a lot of credit. (I didnít have any of those)

Offline LoLo

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Re: Uber Disabling Accounts!
« Reply #3 on: January 28, 2020, 12:49:55 PM »
Not sure how reliable this is.


Offline Boruch Parnes

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Re: Uber Disabling Accounts!
« Reply #4 on: January 28, 2020, 12:54:39 PM »
Not sure how reliable this is.

evidence of what?

Offline as2

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Re: Uber Disabling Accounts!
« Reply #5 on: January 28, 2020, 12:56:14 PM »
Memories last forever, make them while you can.

Offline ReadsTheT&C

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Re: Uber Disabling Accounts!
« Reply #6 on: January 28, 2020, 01:30:47 PM »
This is a scary prospect for any of us who maintain high balances with online retailers. What would happen if my Amazon account got shut down with gift card balance seized? According to a bunch of reports on Elliott Advocacy that happens fairly regularly. It's one thing when somebody's miles/points are taken through an A/A or FR but I always assumed there was more robust regulation around gift cards. From everything I just googled, Amazon/Uber will make you chase them and State AG's have proved unwilling to help. Caveat emptor I guess.

Offline Boruch Parnes

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Re: Uber Disabling Accounts!
« Reply #7 on: January 28, 2020, 01:39:04 PM »
This is a scary prospect for any of us who maintain high balances with online retailers. What would happen if my Amazon account got shut down with gift card balance seized? According to a bunch of reports on Elliott Advocacy that happens fairly regularly. It's one thing when somebody's miles/points are taken through an A/A or FR but I always assumed there was more robust regulation around gift cards. From everything I just googled, Amazon/Uber will make you chase them and State AG's have proved unwilling to help. Caveat emptor I guess.
yup never leave too much $$ in online accounts I lost a couple of K on amazon

Offline LoLo

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Re: Uber Disabling Accounts!
« Reply #8 on: January 28, 2020, 02:40:21 PM »
Restored per DOC.

Offline Joel2

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Re: Uber Disabling Accounts!
« Reply #9 on: January 30, 2020, 07:58:58 PM »
Got a email a few minutes ago from uber

On January 28th, Uber experienced a technical issue that prevented you from accessing your account. We have corrected the error and applied a promotion of up to $10 off of each of your next two trips with Uber.

We sincerely apologize for any inconvenience.