AA on my flight from VCE to TLV April 26: "We've received your email and we will be pleased to reinstate your miles along with waiving the reinstatement fee. However, before we can proceed, we need for you to contact our Reservation Desk at 800-433-7300 and cancel your reservation or do so on AA.com. Once done, please let us know after which you will hear from us shortly afterwards. Also, to avoid any misunderstanding, please provide the AAdvantage number and member name of the account the miles were pulled from.
Mr. , we look forward to hearing from you so that we can follow up accordingly and provide an appropriate complete response. We appreciate your business and it would be a privilege to welcome you aboard American Airlines soon.
Sincerely,
Roberto Valis
Customer Relations
American Airlines"
